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Resolution of Errors Sample Clauses

Resolution of Errors. Trustwave shall use commercially reasonable efforts to provide a Resolution to the Supported Program.
Sample 1Sample 2Sample 3See All (4)
Resolution of Errors. GMI will use [**] efforts to acknowledge IVB's report of an Error within [**], and to initially respond to the report within [**] with a course of action to verify and resolve the reported Error. GMI will prioritize reported Errors in consultation with IVB, and will use commercially reasonable efforts to provide a prompt resolution to each reported Error. Resolution may include: (a) a determination that the Error is not reproducible; (b) a determination that the Error is an enhancement request; (c) guidance on the installation, function and operation of the Enterprise Platform; (d) the creation of a workaround for an Error in the Enterprise Platform; or (e) the creation of modifications to the Enterprise Platform that enable the temporary or permanent correction of an Error in the Enterprise Platform. GMI will provide IVB reasonable access to its Error tracking database so that IVB may determine the status of GMI's progress with respect to Errors reported by IVB.
Sample 1
Resolution of Errors. Chordiant will endeavor to provide an initial response acknowledging Errors reported by Customer in accordance with the priority levels and response times set out in Schedule A. Chordiant will acknowledge each Customer report of a case by written acknowledgment setting forth a Case Problem Number for use by Customer and Chordiant in all correspondence relating to such case. Thereafter, Chordiant shall use commercially reasonable efforts to provide a Resolution.
Sample 1
Resolution of Errors. Once NEWNET reasonably determines that a Critical, Serious or Minor Error exists in the Software, during Normal Business Hours, it will use reasonable commercial efforts to provide Customer with a Resolution as follows: 6.1 Provide telephone assistance regarding Critical, Serious, and Minor Errors in the Hardware, Software or both as reported by Customer. 6.2 Respond with a plan for correcting an error within the following times: Error Response Times ----- -------------- Critical Within one (1) business day Serious Within two (2) business days Minor Within five (5) business days 6.3 Resolve each Critical and Serious Error reported in writing by the Customer in the following steps: (a) NEWNET will attempt to duplicate a reported software error. If NEWNET can duplicate the reported software error at NEWNET's offices, or, if practical, by remote dial-up access to and manipulation of the NEWNET Software, then NEWNET will determine the necessary corrective action for Errors and use reasonable commercial efforts to deliver a Resolution for such Errors within a mutually agreed time. (b) If NEWNET cannot duplicate a reported software error using the above techniques, NEWNET will determine whether it is appropriate to send a service person to Customer's facility to work with Customer's personnel to duplicate said error. NEWNET will only send a service person if Customer so requests at Customer's additional cost for NEWNET's time, material, living and travel expense connected with such on-site support. Such on-site support will be provided at NEWNET's standard time and material rates prevailing at the time of the on-site support, plus reasonable travel and living expenses. (c) Upon delivery to the Customer of each Resolution pursuant to this Section, the Customer shall test and evaluate said Resolution in order to determine whether the error reported by the Customer has been corrected. The Customer shall have thirty (30) days from receipt of said Resolution to notify NEWNET in writing that it either accepts or rejects the Resolution. Customer's failure to report will be deemed acceptance. If said Resolution is not accepted by the Customer for a Appendix 2 NEWNET SOFTWARE SUPPORT AND MAINTENANCE SERVICES AGREEMENT stated and appropriate reason, NEWNET and Customer may agree to repeat the procedures pursuant to this section.
Sample 1
Resolution of Errors. Errors recognized by the Receiving Depository Financial Institution and identified as such to the Bank will be referred to the Customer for resolution. The Bank will utilize its best efforts to assist the Customer in the correction of any errors.
Sample 1
Resolution of Errors. Based on the information provided by a Designated Support Contact and GMI's independent verification of the Error, GMI will classify all reported and verified Errors in accordance with the severity level resolution table below. Unless otherwise specified by the Designated Support Contact or GMI's support engineer, Errors initially will be classified as Severity 3. GMI will use commercially reasonable efforts to acknowledge the report of a Severity 1 Error within [**], of a Severity 2 Error within [**], and a Severity 3 or Severity 4 Error within [**]. GMI will use commercially reasonable efforts to provide a correction of the Licensed Software or Documentation to resolve the Error ("Resolution") in accordance with the response times assigned to each severity level in the table below. Resolution may include: (a) a determination that the Error is not reproducible; (b) a determination that the Error is an enhancement request; (c) guidance on the installation, function and operation of the licensed Software;
Sample 1
Resolution of Errors. After you notify Visibility of an Error, Visibility will initially respond to you within the time periods
Sample 1
Resolution of Errors. In case of errors or questions about electronic funds transfers to or from your LCEF investments, telephone or write LCEF: PO Box 229009 | St. Xxxxx, MO 00000-0000 Contact LCEF as soon as possible if you think your statement is incorrect or if you need more information about an electronic transfer listed on your statement. LCEF must hear from you within 60 days after you were sent the first statement on which the problem or possible error appeared. A. How to Report a Problem 1. Provide LCEF your name and investment number. 2. Describe the possible error or the transaction you are unsure about, and explain why you believe it is an error or why you need more information. 3. Provide the dollar amount and date of the suspected error. B. Reporting Back to You
Sample 1

Related to Resolution of Errors

  • Problem Resolution The parties shall meet and attempt to resolve all disputes and differences that may arise between the parties hereto concerning construction, interpretation, performance, operations, or breach of the matters referred to in this Agreement prior to seeking any legal remedy.

  • Resolution If the Employer provides the requested remedy or a mutually agreed-upon alternative, the grievance will be considered resolved and may not be moved to the next step.

  • Resolution of Dispute Any dispute regarding this Agreement (including without limitation its validity, interpretation, performance, enforcement, termination and damages) shall be determined in accordance with the laws of the State of California, the United States of America. Any action under this paragraph shall not preclude any party hereto from seeking injunctive or other legal relief to which each party may be entitled.

  • Resolution Procedure a. Step 1 i. The complainant, if comfortable with that approach, may choose to speak to or correspond directly with the alleged harasser to express their feelings about the situation. ii. Before proceeding to Step 2, the complainant may approach their administrative officer, staff rep or other contact person to discuss potential means of resolving the complaint and to request assistance in resolving the matter. If the matter is resolved to the complainant's satisfaction the matter is deemed to be resolved. Refer to Article E.

  • Resolution of Disputes Any dispute or disagreement which may arise under, or as a result of, or in any way related to, the interpretation, construction or application of this Agreement shall be determined by the Committee. Any determination made hereunder shall be final, binding and conclusive on the Grantee and the Company for all purposes.

Most Referenced Clauses

Most Referenced Definitions