Security Operations Center (SOC). The Service is supported by the BlueVoyant Security Operations Center which operates 24 hours a day, 7 days a week, across multiple locations.
Security Operations Center (SOC). There is one (1) “Central Monitoring Station” located in the Multnomah Building operating 24 hours/7 days a week/365 days a year. The SOC shall be responsible for monitoring video terminals, alarm terminals, managing communication and reporting systems, and dispatching security patrols and services to incidents. Staff provided to operate the SOC will be reviewed by the Workplace Security Program staff and selected at the sole discretion of the Workplace Security Program. All staff assigned to the SOC shall sign individual Non-Disclosure Agreements.
Security Operations Center (SOC). BlueVoyant’s managed detection and response service is delivered through a cloud-native SOC, which operates 24 hours a day, 7 days a week. The BlueVoyant SOC is SOC II TYPE II certified and staffed with security experts with technical certifications including, but not limited to, Splunk certifications, SANS (GCFA, GCFE, CDIA, GCIA, GCIH), and CISSP. ● Threat Fusion Cell (TFC): The BlueVoyant Threat Fusion Cell (TFC) is a dedicated team of intelligence analysts and threat researchers operating within our SOC that identifies, prioritizes, and operationalizes information about threats that pose risks to our Clients. The TFC collects and curates feeds from 37 sources of data including BlueVoyant’s proprietary dataset, as well as an open-source, partner, and paid intelligence to operationalize and contextualize malicious activities that could pose a risk to you. Threat intelligence includes all atomic indicator types such as SHA256, SHA1, and MD5 hashes, email addresses, URLs, domains, IP addresses, and CVE vulnerabilities. In addition, threat intelligence indicators may also include unstructured indicators on the dark web from web forums or data leaks. ● Client Success Manager (CSM): The Client Success team is the main point of contact and the overall relationship manager for the Client beyond communications to and from the SOC analyst team. The assigned CSM acts as the Client’s consultant and enables the best experience for BlueVoyant services. The CSM will meet with the Client on a regular basis (typically monthly) to understand the Client's security program goals and will advise how BlueVoyant services can best meet their needs. The CSM is also engaged in any significant security events that occur for the Client. Additionally, the CSM will deliver any requested feedback to the BlueVoyant product and service delivery teams. The CSM will be the Voice of the Client within BlueVoyant. ● Health generated alerts are first triaged by BlueVoyant’s health team. A determination will be made if the alert is viable, actionable, and positive. In the event that the source of the alert is related to BlueVoyant deployed technology, we will work with the customer to notify them through escalation paths established at onboarding time. Customer action may be required to return systems to functional status. The BlueVoyant event flow disruption monitoring is limited in scope to data flows that support MDR use cases. ● For issues related to customer infrastructure, configuration...
Security Operations Center (SOC). BlueVoyant’s managed detection and response service is delivered through a cloud-native SOC, which operates 24 hours a day, 7 days a week. The BlueVoyant SOC is SOC II TYPE II certified and staffed with security experts with technical certifications including, but not limited to, Splunk certifications, SANS (GCFA, GCFE, CDIA, GCIA, GCIH), and CISSP.
