Service Change Requests Sample Clauses

Service Change Requests. Any Customer requested updates, revisions and enhancements or other changes in cope or price for the Site that are not provided for in Exhibit A must be documented in a Service Change Request (“SCR”) in the form attached as Exhibit B. Each SCR is an amendment to the Agreement, and must be executed by the parties prior PM commencing any of the work requested.
Sample 1
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Service Change Requests. 8.1. Regrades of Services - subject to clauses 8.2 and 8.3 below, the Client may request a Service Upgrade or a Service Downgrade, in accordance with condition 7 of the MCC or by submitting an Order Form (as the Company may require). 8.2. Notwithstanding clause 8.1 above, during the Initial Term, or the then current Renewal Term, the bandwidth of a Circuit cannot be reduced below the original bandwidth initially provisioned for the relevant Circuit, and the Client may only request the Company to provide Downgraded Services on expiry of the Initial Term or (as may be) the then current Renewal Term of the relevant Services. 8.3. Upgraded Services shall be subject to a new minimum Initial Term commencing on the date on which Company first makes the Upgraded Services available for use by the Client. Downgraded Services shall be subject to a new minimum Initial Term commencing on the expiry of the existing Initial Term or Renewal Term (as may be) or at any time thereafter as notified by the Company in writing. Revised Fees will apply. Reconfiguration Fees may also apply (and will be notified by the Company for approval by the Client before the implementation of the change). 8.4. The Client may only request a regrade of the Services in respect of any Circuit once per calendar month unless the Company agrees otherwise in writing.
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Service Change Requests. (a) During the Term, any Party, in its capacity as a recipient of Services (a “Recipient Party”) may provide written notice (a “Change Request”) to any other Party, in its capacity as a provider of Services (a “Performing Party”) to request a modification to the nature or scope of the Services (including the addition of new services that are not already part of the Services to be performed by the Performing Party). (b) The applicable Parties agree to co‑operate and to use commercially reasonable efforts to negotiate an agreement on a Change Request (including any incidental changes to the Service Fees), on terms and conditions that are acceptable to such Parties, acting reasonably. However, such Parties acknowledge and agree that they may not reach an acceptable agreement with respect to a given Change Request and in such event, the Performing Party shall have no liability or obligation to the Recipient Party in respect of such Change Request. (c) The applicable Schedules shall be amended accordingly to reflect any Change Request agreed upon by such Parties. For greater certainty, it is acknowledged that the Recipient Party bears the costs of preparing any Change Request and any additional costs incurred by a Performing Party to make or implement changes to the Services in response to a Change Request shall be the sole responsibility of the Recipient Party and such additional costs shall be payable in addition to the Service Fees provided for herein.
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Service Change Requests. Any addition, deletion, or change to a Service requested by the Company must be submitted in a form acceptable to the Bank, and no such requested addition, deletion or change will become operative or effective until the Bank confirms to Company that such addition, deletion, or change has been implemented.
Sample 1
Service Change Requests. During the term of that certain Master Services Agreement between Supplier and Customer, dated 26th August 2017, (the “Agreement”) and subject to the terms and conditions therein and hereof, Customer may engage Supplier to provide Professional Services, whether requested by Customer or suggested by Supplier, which will be governed by the Change Request procedures defined herein. This Exhibit B forms a part of the Agreement.
Sample 1
Service Change Requests. From time to time, the Customer and the Bank may agree changes to the Key Service Requirements or to any other aspect of the Service. Any such changes must be in writing and agreed and consented to by the Bank.
Sample 1
Service Change Requests. “A non-critical issue not impacting service or a single user, such as printing problems, services extending to mobile devices, such as Lync Mobility” I cannot print from my vOffice Desktop Lync Mobility is not working on my phone. I am having issues trying to connect my peripherals (web cam, USB Stick, etc) to my vOffice Desktop Initial response within 1 business day. Best Effort Resolution within 3 business days. * Response Times as listed are for 8x5 support, which is included with your vOffice Desktop. 24x7 Support is supplied at an additional cost, in which the same response times apply. You can report an issue by submitting a support ticket at xxxxx://xxxxxxx.xxxxxxxxxxxxxxx.xxx. Please be sure to include the following information: A. Describe the service affected or how the issue is affecting you. B. Provide a detailed description of the problem, and attach a screen shot or any other additional information that may assist us in problem resolution. C. Include your Company Name, the best number to reach you, and indicate if the issue is a Priority 1/2/3. D. You will get a confirmation email once your support ticket has been submitted successfully. You will also receive an email when the Support Team needs additional information or the support ticket has been resolved. If the ticket is Priority 1, call Nine Virtual Technologies Support at 0-000-000-0000 after 1 hour to validate confirmation of your ticket. This Service Level Agreement does not apply for any month to the extent that service credits arise as a result of your breach of our terms or service, or if you are in material default of payment. Many possible situations are completely beyond the control of Nine Virtual Technologies and therefore are not in the scope of this Service Level Agreement. These situations include:  Monthly Scheduled Maintenance – Nine Virtual Technologies performs monthly software updates to your vOffice Desktops and our internal servers. We do everything possible to minimize downtime and perform this maintenance “after hours”. You will receive prior notification of upcoming maintenance at the email address we have on file as well as under the “Announcements” portion of our Support Portal. Monthly Scheduled Maintenance periods are not eligible for Service Credits.  Hardware and Hardware Maintenance – From time to time, Nine Virtual Technologies may have to replace/upgrade/modify hardware in the servers running your vOffice Desktop. We do everything possible to minimize d...
Sample 1
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Related to Service Change Requests

  • Change Requests 4.1.1. Either party can request changes to the Service.

  • Change Request Either Landlord or Tenant may request Changes after Landlord approves the Approved Plans by notifying the other party thereof in writing in substantially the same form as the AIA standard change order form (a “Change Request”), which Change Request shall detail the nature and extent of any requested Changes, including (a) the Change, (b) the party required to perform the Change and (c) any modification of the Approved Plans and the Schedule, as applicable, necessitated by the Change. If the nature of a Change requires revisions to the Approved Plans, then the requesting party shall be solely responsible for the cost and expense of such revisions and any increases in the cost of the Tenant Improvements as a result of such Change. Change Requests shall be signed by the requesting party’s Authorized Representative.

  • Service Changes PBI may modify its Service by giving written notice to you (a “Service Change Notice”), which will state whether the change is material. After receiving a Service Change Notice, if the change is material, you may terminate Service by giving us a termination notice at the address indicated in Section 21 or you may create a case at xxxxxxxxxxx.xxx/xx/xxxxxxx-xx.xxxx (follow the instructions under “how to create a case”).

  • PRODUCT AND PRICING CHANGE REQUESTS Supplier may request Equipment, Product, or Service changes, additions, or deletions at any time. All requests must be made in writing by submitting a signed Sourcewell Price and Product Change Request Form to the assigned Sourcewell Supplier Development Administrator. This approved form is available from the assigned Sourcewell Supplier Development Administrator. At a minimum, the request must: • Identify the applicable Sourcewell contract number; • Clearly specify the requested change; • Provide sufficient detail to justify the requested change; • Individually list all Equipment, Products, or Services affected by the requested change, along with the requested change (e.g., addition, deletion, price change); and • Include a complete restatement of pricing documentation in Microsoft Excel with the effective date of the modified pricing, or product addition or deletion. The new pricing restatement must include all Equipment, Products, and Services offered, even for those items where pricing remains unchanged. A fully executed Sourcewell Price and Product Change Request Form will become an amendment to this Contract and will be incorporated by reference.

  • Service Requests In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer within the following time frames:

  • Employee-Requested Schedule Changes Overtime-eligible employees’ workweeks and work schedules may be changed at the employee’s request and with the Employer’s approval, provided the Employer’s business and customer service needs are met and no overtime expense is incurred.

  • Program Changes Contractor agrees to inform the County of any alteration in program or service delivery at least thirty (30) days prior to the implementation of the change, or as soon as reasonably feasible.

  • Fee Changes On each anniversary date of this Agreement (determined from the “Effective Date” for each Fund as set forth on Appendix IV), the base and/or minimum fees enumerated in Appendix IV attached hereto, may be increased by the change in the Consumer Price Index for the Northeast region (the “CPI”) for the twelve-month period ending with the month preceding such annual anniversary date. Any CPI increases not charged in any given year may be included in prospective CPI fee increases in future years. GFS Agrees to provide the Board prior written notice of any CPI increase.

  • Price Changes Our storage charges will be as quoted to You for the first 26 weeks of storage. After 26 weeks, We may change the storage charges from time to time on giving 28 days’ written notice to You.

  • Construction Change Directives 1.1.1, 3.4.2, 3.11, 3.12.8, 4.2.8, 7.1.1, 7.1.2, 7.1.3, 7.3, 9.3.1.1 Construction Schedules, Contractor’s 3.10, 3.11, 3.12.1, 3.12.2, 6.1.3, 15.1.6.2

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