Service Agreement Terms. (a) The Service Agreement sets out the terms and conditions on which We will provide Funding to You and on which You must deliver Services. The Service Agreement is comprised of:
(i) the Funding and Service Details, which:
A. contain terms about Funding and Services that relate to the type of Funding and Services; and
B. incorporate Funding Schedules, which contain some specific terms about particular Funding and Services; and
(ii) these Standard Terms, which contain general terms that apply to Funding and Services.
(b) The Funding and Service Details may also specify or refer to documents, specifications, guidelines, policies or standards that You must comply with, meet or have regard to in relation to particular Funding or Services.
(c) The Service Agreement also includes any document that the parties may sign from time to time, varying or extending it, including any variation agreement referred to in clause 2.2.
(d) New versions of these Standard Terms may be issued from time to time. You will be notified about any such new version and the date that it is to take effect from and, from the date stated in the notice, the new version will apply to all Funding and Services under the Service Agreement, including Funding already provided, or agreed to be provided, to You as at that date. This will not limit or affect any right of action or remedy that has accrued as at the date the new version of these Standard Terms takes effect.
Service Agreement Terms. Xxxxx Xxxxxxx Limited (“we”, “us”, “Company”) provide our Services to you (“Client”) subject to these conditions (“Terms”), which form part of your Contract with us.
Service Agreement Terms. The Provider and the LEA agree that the DPA supplements the Service Agreement and for the sake of clarity, except where prohibited by applicable law and notwithstanding anything to the contrary herein, the disclaimer of warranties, limitation of liability, exclusion of certain damages, indemnities and dispute resolution provisions set forth in the applicable Service Agreement pursuant to which Provider provides LEA with the Services shall apply to and govern the DPA.
Service Agreement Terms. The Provider and the LEA agree that the DPA supplements the Service Agreement and for the sake of clarity, except where prohibited by applicable law and notwithstanding anything to the contrary herein, the disclaimer of warranties, limitation of liability, exclusion of certain damages, indemnities and dispute resolution provisions set forth in the applicable Service Agreement pursuant to which Provider provides LEA with the Services shall apply to and govern the DPA. Modification to Section 1 of Exhibit G – Supplemental SDPC State Terms for Illinois. Section 1 of Exhibit of the DPA is hereby amended to read as follows: In performing its obligations under the Agreement, the Provider shall comply with all applicable Illinois laws and regulations pertaining to student data privacy, confidentiality, and maintenance, including but not limited to the Illinois School Student Records Act (“ISSRA”), 105 ILCS 10/, Mental Health and Developmental Disabilities Confidentiality Act (“MHDDCA”), 740 ILCS 110/, Student Online Personal Protection Act (“SOPPA”), 105 ILCS 85/, Identity Protection Act (“IPA”), 5 ILCS 179/, and Personal Information Protection Act (“PIPA”), 815 ILCS 530/, and Local Records Act (“LRA”), 50 ILCS 205/. Specifically with respect to any state law which requires consent or authorization from a parent or guardian for the collection or use of Student Data or Educational Records, LEA is responsible for fulfilling any applicable consent requirement. Modification to Section 10 of Exhibit G – Supplemental SDPC State Terms for Illinois. The first sentence of Section 10 of Exhibit G is hereby amended to read as follows:
Service Agreement Terms. 2.1 OBLIGATIONS OF RIELA TECH
a) Riela Tech will ensure properly trained staff are in place to support and maintain all aspects of the Solution.
b) Riela Tech will ensure provision of the service levels defined in the Service Level Agreement as set out in Schedule E.
c) Riela Tech will purchase applications and services from third party vendors as and when necessary in order to implement and supply the Solution.
d) All third party vendors will be contracted with defined service levels. Where specific expert support from third party vendors is necessary the service levels contracted from those vendors will supersede those defined herein.
e) Riela Tech shall obtain and maintain in force during the Term and Renewal Period any and all licenses, authorisations and permits which may be required of Riela Tech to offer the Solution, including complying with licensing agreements and applicable laws and regulations.
f) Riela Tech will ensure that it shall maintain all licenses, authorisations and permits as required herein.
2.2 OBLIGATIONS OF CLIENT
a) Client shall be responsible to pay fees as set out on the Service Order or in Schedule F and pursuant to Clause 2.3.
b) Client shall remain responsible for licensing of Client’s software as used on the Infrastructure or Client’s local office environments.
c) Client shall comply with all conditions imposed on Client under this Agreement.
d) Client shall ensure all infrastructure installed on Client’s premises under the Solution is adequately insured, regardless of whether the infrastructure is procured by the client or is the property of Riela Tech provided as part of a managed service.
2.3 FEES
a) All invoices shall be issued and paid in Pounds Sterling.
b) By entering into this Agreement, the Client is committed to paying the Fees for the Term or any Renewal Period. The level of those fees will depend on the package of services that the Client chooses as set out within the terms of this Agreement including any signed Service Order and including the Schedules hereto and any other Schedules that may be executed hereafter.
c) All sums payable under this Agreement are exclusive of any Value Added Tax (VAT) or other taxes or duties levied on such sums and, subject to receipt of a valid VAT invoice, the Client undertakes to pay and indemnify Riela Tech in respect of any such VAT or other tax or other duty properly chargeable to the Client by Riela Tech.
Service Agreement Terms. Terms and conditions applicable to particular Services (as opposed to those generally applicable to all Services) will be identified in the Quote and in the applicable Service Agreement for the Service to be provided under a Quote. Datapath Service Agreements are found at xxxx://xxxxxxxxxx.xxx/agreements
Service Agreement Terms. Initial Term: See Quote Form for initial terms and start date. If terms are not set within the Quote agreement, the terms are as outlined in this MSA – Terms & Conditions Scope of Included Services: See Appendix A. Monthly Base Rate: Initial agreement monthly fee per month. – See Quote Form –
Service Agreement Terms. Initial Term: Tier 1 MSA Agreements initial terms are set at 36 months unless otherwise outlined on the signed “Quote of Services”. The 36-month term will initiate on the date of signing the Quote of Services. As described in the Quote of Services, CUSTOMER agrees to be bound by the Terms and Conditions of this agreement
Service Agreement Terms. Terms and conditions applicable to particular Services (as opposed to those generally applicable to all Services) will be identified in the Quote and in the applicable Service Agreement for the Service to be provided under a Quote. Bright Bear Technology Solutions Service Agreements are found at xxxx://xxxxxxxxxx.xxx/agreements “Supplemental Services” are limited services and Third Party Products that Customer requests in writing from Bright Bear Technology Solutions on a “one-off” or emergency basis and are not included within the scope of the Services described in Quote. Customer’s Primary Technical Contact shall notify Bright Bear Technology Solutions of any need for Supplemental Services. Customer shall pay additional Service Fees for Supplemental Services at Bright Bear Technology Solutions’ then current standard hourly rate and shall pay for Third Party Products as agreed by the parties in charge. Bright Bear shall notify Customer of any such additional Service Fees and Third Party Products fees for any Supplemental Services and shall obtain Customer’s approval prior to providing any such Supplemental Services. Bright Bear Technology Solutions shall charge Customer for Supplemental Services in the invoice issued the month following delivery of the Supplemental Services, unless Bright Bear Technology Solutions requires payment for Third Party Products in advance. Bright Bear Technology Solutions will use commercially reasonable efforts to provide Supplemental Services; however, Bright Bear Technology Solutions has no obligation to determine the need for, to suggest or to provide any Supplemental Services.
Service Agreement Terms. Terms and conditions applicable to particular Services (as opposed to those generally applicable to all Services) will be identified in the Quote and in the applicable Service Agreement for the Service to be provided under a Quote. Datapath Service Agreements are found at xxxxxxxxxx.xxx/xxxxxxxxxx “Supplemental Services” are limited services and Third Party Products that Customer requests in writing from Datapath on a “one-off” or emergency basis and are not included within the scope of the Services described in Quote. Customer’s Primary Technical Contact shall notify Datapath of any need for Supplemental Services. Customer shall pay additional Service Fees for Supplemental Services at Datapath’s then current standard hourly rate and shall pay for Third Party Products as agreed by the parties in charge. Datapath shall notify Customer of any such additional Service Fees and Third Party Products fees for any Supplemental Services and shall obtain Customer’s approval prior to providing any such Supplemental Services. Datapath shall charge Customer for Supplemental Services in the invoice issued the month following delivery of the Supplemental Services, unless Datapath requires payment for Third Party Products in advance. Datapath will use commercially reasonable efforts to provide Supplemental Services; however, Datapath has no obligation to determine the need for, to suggest or to provide any Supplemental Services.
