Service Manual Sample Clauses

Service Manual. A service manual giving information, guidance and direction to Exhibitors, designers and contractors will be issued in good time. All mandatory directions contained therein must be observed except where otherwise agreed by the Organizers in writing.
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Service Manual. In addition to the roles and responsibilities set forth in the Dayforce General Terms, the Parties acknowledge and agree that the Dayforce Services set forth therein shall be supplemented by the terms contained in these Service Particulars, including the attached roles and responsibilities Schedule A (the “Managed Services”). The Dayforce General Terms, the SOW and these Service Particulars, set forth the nature and terms of the Services to be provided by Ceridian to Client. However, a detailed description of all elements and processes (and responsibilities therefore) associated with the Managed Services will be set out in the service manual (the “Service Manual”). The Service Manual is the document (to be developed and agreed upon jointly by the Parties) setting forth the working details (and the responsibilities and time frames in respect thereof) in relation to the Managed Services. The form of the Service Manual will be as prescribed by Ceridian. Client acknowledges that it has been presented with general information as to the intended nature and content of the Service Manual (including further details as to the areas outlined above), and is in agreement with such general information it has received to date. The Parties will cooperate with each other and act in good faith in an effort to finalize the Service Manual prior to the Service Start Date. Notwithstanding that the specific contents of the Service Manual have not been formally agreed upon by the Parties as of the Effective Date, the Parties hereby acknowledge and agree that Dayforce General Terms, together with the SOW, and these Service Particulars, sets forth with certainty, all material terms of the Agreement, and that by executing the Order Form, the Parties have created a binding agreement with respect to the Services. Each of Ceridian and Client will be responsible to appoint a Service contact in relation to the Managed Services. While the Service contact appointed by Ceridian is responsible for ensuring the Service Manual is maintained, Service contacts representing each of Ceridian and Client must agree to any amendments thereto. Each of the Service contacts will keep their respective organizations informed of any such changes. The Service contacts must ensure any changes to strategic direction, processes, systems, business rules, or other changes or requirements that impact the Managed Services, are reflected in the Service Manual.
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Service Manual. All Exhibitors will be provided with a Service Manual which will list details of the Authorised contractors appointed by the Organiser. It will also contain specific regulations relating to the build-up, break-down and conduct of the Exhibition, including all stand advertising by exhibitors and activity on their stand . The Exhibitor agrees to abide by the regulations contained in the service manual.
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Service Manual. ITI will supply NCR with sufficient copies of the printer service manual (SAMM) and any required updates to meet the specified documentation requirements for training and maintenance.
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Service Manual. The material has been omitted pursuant to a request for confidential treatment and the material has been filed separately with the Office of the Secretary of the Securities and Exchange Commission. Appendix A * * The material has been omitted pursuant to a request for confidential treatment and the material has been filed separately with the Office of the Secretary of the Securities and Exchange Commission. EXHIBIT B INTENTIONALLY LEFT BLANK EXHIBIT C PRICE LIST
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Service Manual. A service manual giving information, guidance and direction to Exhibitors, designers and contractors will be issued in good time. All mandatory directions contained therein must be observed except where otherwise agreed by the Organizers in writing. All communications should be address to: SETCOR Conferences & Exhibitions 00 Xxx xx x’xxxxxxxxxxx, 00000, Xx Xxxxxxx Xxx Xxxxx – Xxxxxx Tel: +00 0 00 00 00 00 /+00 0 00 00 00 00
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Related to Service Manual

  • Operations Manual The Franchisor agrees to loan to the Franchisee one or more manuals, technical bulletins, cookbooks and recipes and other written materials (collectively referred to as “Operations Manual”) covering Factory Candy ordering, Store Candy manufacturing, processing and stocking and other operating and in-store marketing techniques for the ROCKY MOUNTAIN CHOCOLATE FACTORY Store. The Franchisee agrees that it shall comply with the Operations Manual as an essential aspect of its obligations under this Agreement, that the Operations Manual shall be deemed to be incorporated herein by reference and failure by the Franchisee to substantially comply with the Operations Manual may be considered by the Franchisor to be a breach of this Agreement.

  • Service Levels Annex 1 to this Part A of this Call Off Schedule sets out the Service Levels the performance of which the Parties have agreed to measure. The Supplier shall monitor its performance of this Call Off Contract by reference to the relevant performance criteria for achieving the Service Levels shown in Annex 1 to this Part A of this Call Off Schedule (the Service Level Performance Criteria) and shall send the Customer a Performance Monitoring Report detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Call Off Schedule. The Supplier shall, at all times, provide the Services in such a manner that the Service Levels Performance Measures are achieved. If the level of performance of the Supplier of any element of the provision by it of the Services during the Call Off Contract Period: is likely to or fails to meet any Service Level Performance Measure or is likely to cause or causes a Critical Service Failure to occur, the Supplier shall immediately notify the Customer in writing and the Customer, in its absolute discretion and without prejudice to any other of its rights howsoever arising including under Clause 12 of this Call Off Contract (Service Levels and Service Credits), may: require the Supplier to immediately take all remedial action that is reasonable to mitigate the impact on the Customer and to rectify or prevent a Service Level Failure or Critical Service Level Failure from taking place or recurring; and if the action taken under paragraph (a) above has not already prevented or remedied the Service Level Failure or Critical Service Level Failure, the Customer shall be entitled to instruct the Supplier to comply with the Rectification Plan Process; or if a Service Level Failure has occurred, deduct from the Call Off Contract Charges the applicable Service Level Credits payable by the Supplier to the Customer in accordance with the calculation formula set out in Annex 1 of this Part A of this Call Off Schedule; or if a Critical Service Level Failure has occurred, exercise its right to Compensation for Critical Service Level Failure in accordance with Clause 13 of this Call Off Contract (Critical Service Level Failure) (including subject, for the avoidance of doubt, the proviso in Clause 13.1.2 of this Call Off Contract in relation to Material Breach). Approval and implementation by the Customer of any Rectification Plan shall not relieve the Supplier of any continuing responsibility to achieve the Service Levels, or remedy any failure to do so, and no estoppels or waiver shall arise from any such Approval and/or implementation by the Customer. SERVICE CREDITS Annex 1 to this Part A of this Call Off Schedule sets out the formula used to calculate a Service Credit payable to the Customer as a result of a Service Level Failure in a given service period which, for the purpose of this Call Off Schedule, shall be a recurrent period of [one Month] during the Call Off Contract Period (the Service Period).

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Service Locations X.X. Xxxxxx maintains various operational/service centers and locations through the United States and foreign jurisdictions. The services provided under this Agreement may be provided from one or more such locations. X.X. Xxxxxx may change the operational/service centers and locations as it deems necessary or appropriate for its business concerns.

  • Statement of Work The Contractor shall provide the services and staff, and otherwise do all things necessary for or incidental to the performance of work, as set forth below:

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

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