Staff Training 3.3.5.1 The CONTRACTOR shall provide regular and ongoing comprehensive training for CONTRACTOR staff to ensure that they understand the goals of Centennial Care 2.0, including the integration of physical, Long-Term Care and Behavioral Health, the provisions and limitations of the ABP and the requirements of this Agreement. As issues are identified by the CONTRACTOR and/or HSD, the CONTRACTOR shall provide timely and targeted training to staff.
Driver Training A. All drivers are to be provided with appropriate training and refresher courses each year in the following areas as a minimum: * Proper use of equipment including communications equipment; * Defensive driving; * Emergency and accident procedures; * Identifying unusual passenger behavior; * Student harassment and bullying; * Conducting evacuation drills; * Sensitivity training in working with disabled persons; * Human relation skills in working with parents, school staff, etc; * General vehicle maintenance and pre-trip inspections; and * Map reading and city street coordinates. The Department of Business and Transportation Services may review Contractors’ bus driver training program, upon request.