Supporting Resources. GRADUATE AMBASSADORS: Every year since 2006, the University has employed Graduate Ambassadors, a team of recent Newcastle University graduates to deliver interactive face-to-face outreach activities to young people and their parents, particularly in schools across the UK. Currently, the University employs 17 Ambassadors, enabling us to extend outreach geographically and target key regions across the UK. The scheme is designed as a Graduate Training Scheme so Ambassadors gain valuable employability skills to help in their future careers. We have extended this scheme to have two Graduate Ambassadors at our Newcastle University London campus, to support us in making progress towards our BME intake target, and an additional two to support WP student progression into PG study. STUDENT AMBASSADORS: 170 of our current undergraduate students from all disciplines are employed on a part- time internship contract each year. They support the extensive range of outreach delivered by the University.
Supporting Resources. St Brigid’s College ICT Policy • St Brigid’s College BYOD Checklist • St Brigid’s College Computer Internet & Email Acceptable Use Policy 1 All BYOD Electronic Devices must meet the College’s minimum hardware and software requirements and be approved by the College as suitable. Revised October 2017 St Brigid’s College Bring Your Own Device (BYOD) Acceptable Use Agreement To be read and signed by student and parent/guardian.
Supporting Resources. The Ombudsman will be presented as a source for assistance when a consumer cannot find an acceptable outcome by speaking directly with their KanCare plan, or through the normal processes. While the Ombudsman will be trained on eligibility criteria and covered benefits, the State does not expect the Ombudsman’s office to be the first contact for all such questions. The state’s enrollment broker, MCO call centers, State eligibility staff, and the ADRC are established resources for member inquiries. Similarly, while the Ombudsman will assist individuals exercise their rights to the grievance and appeals process, the Ombudsman is not expected to file or represent the consumer in the grievance or appeal. The Ombudsman will assist in mediating those cases that cannot be handled by state eligibility case workers, hotline staff, or the ADRC, when assistance is needed in starting a grievance or appeal, and when satisfaction cannot be obtained through the grievance and appeals processes.
Supporting Resources. The Ombudsman will be presented as a source for assistance when a consumer cannot find an acceptable outcome by speaking directly with their KanCare plan, or through the normal processes. While the Ombudsman will be trained on eligibility criteria and covered benefits, the State does not expect the Ombudsman’s office to be the first contact for all such questions. The state’s enrollment broker, MCO call centers, State eligibility staff, and the ADRC are ATTACHMENT H Ombudsman Plan established resources for member inquiries. Similarly, while the Ombudsman will assist individuals exercise their rights to the grievance and appeals process, the Ombudsman is not expected to file or represent the consumer in the grievance or appeal. The Ombudsman will assist in mediating those cases that cannot be handled by state eligibility case workers, hotline staff, or the ADRC, when assistance is needed in starting a grievance or appeal, and when satisfaction cannot be obtained through the grievance and appeals processes. There have not been calls for an Ombudsman program for the current managed care population, suggesting the new Ombudsman’s efforts will likely be focused on the new populations entering managed care. The following additional resources can be added as needed: In the event contacts with the Ombudsman office exceed capacity of the full time Ombudsman, up to five administrative positions can be reallocated to assist in providing information and referral services to consumers seeking assistance with issues that may be properly addressed by other entities. These administrative positions may be supported by 40 QM staff with training and knowledge of the waiver systems. Administrative staff and QM support will identify and transfer appropriate cases to the Ombudsman. Additionally, the Ombudsman will receive legal support through the office of the Secretary. The office of the Secretary includes nine legal staff that can support the Ombudsman with legal research and information. These resources will be made available to the Ombudsman as need develops and may be deployed within five business days. Following the implementation and transition to KanCare, the Ombudsman will develop volunteer resources in the state to assist in one-to-one assistance and other cases.
Supporting Resources. The following resources and information are available to support providers with the delivery of the entitlement and claiming the relevant funding:
Supporting Resources. As noted, XxxxxXxxx has a strong bench of consultants to draw upon. Below, we offer two representative team members from XxxxxXxxx’s Justice and Public Safety Practice who can support the County’s project, as needed. Xxxxxxx Xxxxxxxx | Law Enforcement SME Ed.D., Prosci® CCP Xxxxxxx leads XxxxxXxxx’s Public Safety Practice and has a 27-year policing career, 17 of which were spent as chief of police for three Minnesota cities. Prior to BerryDunn, Xxxxxxx worked for the International Association of Chiefs of Police (IACP), evaluating police departments’ operations, management, and staffing capabilities, and conducting technical assistance and strategic planning projects for agencies across the country— ranging from 50 to 2,000+ officers. She is the former president of the IACP Minnesota chapter and former instructor at St. Cloud State University in public safety leadership. Xxxxxxx is an expert in 21st Century Policing and industry best practices and brings extensive experience instructing hundreds of police officers and police executives in the areas of supervision, leadership development, and a variety of policing skills. As a law enforcement SME, Xxxxxxx will: ◢ Contribute knowledge gained and lessons learned from working with the City of Urbana ◢ Meet with law enforcement project stakeholders, as needed Beginning in December of 2022, Xxxxxxx has worked with the City of Urbana to assess the service delivery of the Urbana police and fire departments. As part of this work, Xxxxxxx gathered multijurisdictional stakeholders and held a brief crime symposium. Xxxxxxx’s ongoing project will help inform XxxxxXxxx’s approach to the County’s project and will allow us to efficiently connect with the County’s law enforcement stakeholder groups. Xxxxxx Xxx | Business Analyst Xxxxxx is a consultant in XxxxxXxxx’s Justice and Public Safety Practice with 13 years of experience in the law enforcement and courts domain. Prior to joining BerryDunn, Xxxxxx worked for an industry-leading software company as an implementation consultant, assisting public-sector agencies implement court- related technology. She is a certified court clerk and has served as an assistant court administrator. She began her career in law enforcement, beginning first as a police officer and retiring as deputy sheriff after nine years. Xxxxxx’s perspective as an officer, vendor implementation consultant, and now an independent IT consultant gives her a well-rounded viewpoint of the relationship between...
Supporting Resources. The Ombudsman will be presented as a source for assistance when a consumer cannot find an acceptable outcome by speaking directly with their KanCare plan, or through the normal processes. While the Ombudsman will be trained on eligibility criteria and covered benefits, the State does not expect the Ombudsman’s office to be the first contact for all such questions.
