Warranty Claim Process. During the Warranty Period (and at no other time), Warrantee may make a claim (“Claim”) under this Warranty if it believes a Product it purchased is a Defective Product by contacting Ideal Power directly at xxxxxxx@xxxxxxxxxx.xxx or (000) 000-0000 and providing the following information: • Product model number and serial number; • Description of the Product failure; • Proof of purchase; and • Current location of the Product. Upon receipt and acceptance by Ideal Power of a Claim, Ideal Power will elect, at its sole option, to inspect, repair and/or replace, as applicable, the Product(s) relating to such Claim at (i) Ideal Power’s facilities or another service location of Ideal Power’s choosing or (ii) such Product’s then current location (“Field Service”, and collectively, “Warranty Services”), and shall notify Warrantee of its election.
Warranty Claim Process a) The Customer will be entitled to make claims for Product Defect or Performance Defect under this Limited Warranty (“Warranty Claims”) only if the Customer has provided documented evidence sufficient to prove that the malfunctioning or non-conformity of Q CELLS Product resulted exclusively from a Product Defect or Performance Defect covered by this Limited Warranty.
Warranty Claim Process. In the event the Panels fail to comply with these Limited Warranties during the Warranty Period, Owner shall: (1) provide Xxxxx written notice within thirty (30) days after it first discovery of the non-compliance; and (2) afford Xxxxx an opportunity to inspect the Panels (in place as originally installed) prior to modifying or altering the Panels in any manner.
Warranty Claim Process. Milgard shall have no obligation under this Warranty without prior notice as provided herein. Submit claims to: xxx.xxxxxxx.xxx/xxxx/xxxxxxx-xxxxxxx or 1-800-MILGARD (0-000-000-0000). Owner must submit a Claim during the coverage period and within 30 days of discovering the perceived Nonconformity. Notice must include contact information, order number, and description of the issue. Photographs are required unless unobtainable. Xxxxxxx shall investigate and respond in a timely manner per the terms of this Warranty, including inspecting the Product at its option. Owner must provide reasonable access to the interior and exterior of the Product at his/her own expense, including removal of window décor and security alarms, moving furniture, and providing any scaffolding or lift equipment necessary to reach Product not accessible with a 15’ extension ladder. Where safe and practical access is not available, Milgard shall be required to provide only the Parts, and not labor. Parts may not be an aesthetic match to the original. Milgard reserves the right to discontinue or modify its products. When that occurs, Milgard shall substitute parts or product of equal value or quality. If unable to provide a replacement Product and repair is not commercially practicable or cannot be timely made, Milgard may elect to refund the purchase price of the affected Product in full satisfaction of its obligations.
Warranty Claim Process. Milgard shall have no obligation under this Warranty without prior notice as provided herein. Submit claims to: xxx.xxxxxxx.xxx/xxxx/xxxxxxx-xxxxxxx or 1-800-MILGARD (0-000-000-0000). Owner must submit a Claim during the coverage period and within 30 days of discovering the perceived Nonconformity. Notice must include contact information, order number, and description of the issue. Photographs are required unless unobtainable. Xxxxxxx shall investigate and respond in a timely manner per the terms of this Warranty, including inspecting the Product at its option. Parts may not be an aesthetic match to the original. Milgard reserves the right to discontinue or modify its products. When that occurs, Milgard shall substitute parts or product of equal value or quality. If unable to provide a replacement Product and repair is not commercially practicable or cannot be timely made, Milgard may elect to refund the purchase price of the affected Product in full satisfaction of its obligations.
Warranty Claim Process. To make a warranty claim, please follow these steps:
Warranty Claim Process. In the event of a fault, an End-User should contact the Installer from whom the Battery system was purchased to arrange preliminary troubleshooting and contact Sungrow if necessary. If the product is suspected to be faulty, Sungrow will ask to submit a warranty claim with reasons. The End-User or the Installer should lodge a warranty claim (Claimant) via an Online Warranty Claim (xxx.xxxxxxxxxxxx.xxx.xx) with the supporting documents and contact details set out below: • Battery Log Data including running information, error history and event record if the Battery does not connect to Sungrow iSolarCloud portal; • all of the information requested in the Warranty Claim Form accompanying these Terms; • a copy of the invoice, receipt, commissioning report or any other document which provides proof of purchase of the Battery, as applicable or the date of installation of the relevant Battery; and • details of how we should contact you. Sungrow reserves the right to reject the Warranty claim: • if the Claimant do not comply with the above-mentioned requirements; • if the Battery is replaced without the prior consent from Sungrow; and • if Sungrow is not satisfied that the defect was caused by defective workmanship or materials. Xxxxxxx will seek reimbursement of all costs it incurs from the Claimant where the Battery is found to be free from defects in workmanship or materials or when it has been determined that the Limited Warranty does not apply. Sungrow's Battery Limited Warranty_V2.0_202108 Transportation Sungrow will cover the outbound and inbound transportation costs to the Claimant by standard ground transportation up to a total of $200. Excess costs or costs in respect of any other mode of transportation requested by the Claimant will be borne by the Claimant. It is the responsibility of the Claimant to contact Xxxxxxx to organise the return of the allegedly defective Battery to Sungrow in the same packaging material, in reasonable condition provided by the replacement. A Battery not returned within 4 weeks after delivery will be billed to the Claimant for the replacement unit in addition to the delivery and service charges incurred by Xxxxxxx.
Warranty Claim Process. In order to receive the benefits of this Warranty, customers must provide the following information within thirty (30) days of failure: • Product ID, proof of purchase and date of purchase; • Date of failure; • Detailed explanation of issue; and • Contact person name, phone number and email address. The customer may submit a warranty claim one of two ways: 1. By calling FOREST LIGHTING Customer Service at 0.000.000.0000 or 2. By sending an email to the FOREST LIGHTING Customer Service department at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx. FOREST LIGHTING will review the claim and if tentative approval is given, a Return Material Authorization (“RMA”) number will be issued. If requested by FOREST LIGHTING, the user shall promptly return the Product at the user’s sole expense after receiving instructions regarding when and where to ship the Product. Products should be shipped freight pre-paid to the address provided with your RMA. The Product must be returned within fifteen (15) days of receiving the RMA number. The shipping box must be clearly marked with the RMA number. Failure to follow this procedure will void the Warranty. If FOREST LIGHTING determines that the cause of the problem was due to a defect in the material and/or workmanship, FOREST LIGHTING, at its discretion, will either repair the damaged Product or replace it at no charge to the customer. If requested by FOREST LIGHTING, the non-conforming or defective Products shall become FOREST LIGHTING’s property as soon as they have been replaced. Adequate records of operating history shall be available for inspection by FOREST LIGHTING.
Warranty Claim Process. In the event of a fault, an End-User should contact the Installer from whom the Battery system was purchased to arrange preliminary troubleshooting and contact Sungrow if necessary. If the product is suspected to be faulty, Sungrow will ask to submit a warranty claim with reasons. The End-User or the Installer should lodge a warranty claim (Claimant) via an Online Warranty Claim (xxx.xxxxxxxxxxxx.xxx.xx) with the supporting documents and contact details set out below: • all of the information requested in the Warranty Claim Form accompanying these Terms; • a copy of the invoice, receipt, commissioning report or any other document which provides proof of purchase of the Battery, as applicable or the date of installation of the relevant Battery; and • details of how we should contact you. Sungrow reserves the right to reject the Warranty claim: • if the Claimant do not comply with the above-mentioned requirements; • if the Battery is replaced without the prior consent from Sungrow; and • if Sungrow is not satisfied that the defect was caused by defective workmanship or materials. Xxxxxxx will seek reimbursement of all costs it incurs from the Claimant where the Battery is found to be free from defects in workmanship or materials or when it has been determined that the Limited Warranty does not apply.
Warranty Claim Process. (a) In the event that Buyer must submit a warranty claim within the duration of this Limited Warranty per the provisions of Article 2 of this Limited Warranty, Buyer must follow these instructions: (1) contact FNA within fifteen (15) days after Xxxxx discovers a Product Defect (or should have discovered it, if such Product Defect was obvious); (2) give a detailed explanation of how the Product is defective; (3) obtain a Return Authorization Number (“RMA”); (4) upon receipt of a claim form, fill out the claim form entirely;
