Description Details. Type of personal data The personal data to be processed is defined in the ILR specification. xxxxx://xxx.xxx.xx/government/collections/individualised- learner-record-ilr Categories of data subject The data subjects are Learners on education or training programmes administered by the Department that are subject to this Agreement. Retention and destruction of the data once the processing is complete UNLESS requirement under union or member state Law to preserve that type of data Information on how the data must be supplied to the Department is detailed in the ILR specification and its appendices. xxxxx://xxx.xxx.xx/government/collections/individualised- learner-record-ilr For the purposes of the Department as a data controller of the data, the Provider is required to retain the data for the funding and audit purposes set out in this Agreement for 6 years from the end of the Financial Year in which the last payment is made under this Agreement. For the purposes of the Department for Work & Pensions as a data controller, where Learner data is used as match on the 2014-20 ESF programme, the data must be retained securely until 31st December 2030. The Provider (and any other data controller) is responsible for determining any further need to process the data, including its retention, prior to secure destruction.
Description Details. Subject matter of the Processing The subject of the Processing shall be for the purpose of delivering a Service Management and Collaboration solution whereby the management of department, team and people data as well as IT and other business-related processes, CI’s and Services in order to deliver and control activities, governed by policies, structured by processes and procedures to their customers. Duration of the Processing Processing will take place until the Termination Date as defined in the Hornbill UK Public Subscription Agreement and Hornbill may process the data after the Termination Date only as required to comply with clause 9.3(e) of this Agreement. Nature and purposes of the Processing The SaaS Service is provided to each customer in a sandbox Hornbill calls an "instance". Every instance has its own database and file storage which is fully isolated from every other customer instance. Each customer is given full administrative control of their own instance which enables them to manage the system, its configuration, and all of the data it manages. As a Processor Hornbill does not have cause to view, read, display or otherwise inspect specific data records within a customer's instance. Hornbill manages stored data as simple data blocks and has no direct way of decoding or interpreting the data in the context of its meaning. The SaaS Service provides the capability for Hornbill customers to store data, manage requests/tickets, run business process workflows, process emails, electronic conversations and collaboration. The data may, at the sole discretion of each customer may contain data that is Personal Data and is protected under this Agreement. The Processing of data within a customer's instance is automated and carried out by software programs which ultimately translate user inputted data into database commands storing the resultant data in Hornbill’s instances database. Other programs and interfaces which are under the full control of the customer may be used to retrieve, display and manipulate that data. Hornbill's Personnel do not have cause to directly or manually, view, modify, report, store or otherwise Process data held within any customers specific instance. As the Processor, it is sometimes necessary to assist customers with support issues which may involve authorised Hornbill Personnel gaining access to the administrative controls of the instance, where this is required Hornbill will seek permission from the customer to do so on a ca...
Description Details. Identity of the
Description Details. Type of Personal Data The Personal Data to be processed is defined in the ILR specification. xxxxx://xxxxxxxx.xxxxxxxxxxxxxxxxxxxxx.xxxxx.xxx.xx/
Description Details. Retention and destruction of the data once the processing is complete UNLESS requirement under union or member state law to preserve that type of data Information on how the data must be supplied to the Department is detailed in the School Census: guide to submitting data. xxxxx://xxx.xxx.xx/guidance/school-census For the purposes of the Department as a data controller of the data, the Provider is required to retain the data for the funding and audit purposes set out in this Agreement for 6 years from the end of the Financial Year in which the last payment is made under this Agreement. The Provider (and any other data controller) is responsible for determining any further need to process the data, including its retention, prior to secure destruction.
Description Details. Subject matter of the processing Duration of the processing Processing purposes
Description Details. Subject matter of the processing Provision of counter fraud and enforcement activities
Description Details. Identity of the Controller and Processor The Parties acknowledge that for the purposes of the Data Protection Legislation, [ORG A] is the Controller and [ORG B] is the Processor in accordance with Clause 1.
Description Details. Subject matter of the processing High level, short description of what the processing is about i.e. its subject matter Duration of the processing Duration of the processing including dates
Description Details. Subject matter of the Processing The subject of the Processing shall be for the purpose of investigating and resolving customer incidents and issues relating to Supportworks whereby a valid Support Agreement is in place. Duration of the Processing Processing will take place until the Support Services are terminated. Hornbill may process the data after the Termination Date only as required to comply with clause 1.3(e) of this Agreement. Nature and purposes of the Processing From time-to-time, in order to progress the investigation of a customer issue, it is required that certain diagnostic assets are reviewed by Hornbill Personnel. This may include, but is not limited to, log files and crash dumps. Such diagnostic assets can contain personal information. The processing of this information would normally require customers handover such assets to an approved Hornbill Support representative. Hornbill does not provide such information to third-parties not otherwise listed as Sub-processors within the Hornbill Group. Hornbill Personnel may also conduct investigations in conjunction with customers through remote sessions. If sessions are recorded, then this will be declared at the time of the session. In addition to support, Hornbill Personnel may also have access to customer’s data whilst working directly on a customer’s system during a Professional Services engagement. In such instances, customer data containing personal information is not transferred or copied. Type of Personal Data Personal details (including name, address, date of birth, NI number, telephone number) Family, lifestyle and social circumstances Education and training details Employment details Financial details Goods or services provided Racial or ethnic origin Political opinions Trade union membership Physical or mental health or condition Sexual Life Offences (including alleged offences) Criminal proceedings, outcomes and sentences Other (please specify below) I have reviewed the Types of Personal Data categories above and have checked all those that will be included in the Personal Data Hornbill will process. Categories of Data Subject Staff including temporary and casual workers, volunteers and agents Customers and clients (including prospective) Patients Students / Pupils Members of the Public Users (of a specific service, website etc.) Suppliers Industry Third Parties Relatives, guardians and associates of the data subject Advisers, consultants and other professional experts Partners and ...