Administrative Infrastructure. (Chapter 6) These are key administrative areas essential for quality, accountability, and sustainability in XX- XX/RH community–based programs and services.
Administrative Infrastructure. The Administrative Infrastructure will oversee the entire WPC Pilot program. The Administrative team is responsible for financial management and developing and administering the governance structure. Our proposal includes 6.5 FTE of operations staff to oversee the management, operations, evaluation and quality improvement critical to the success of our whole person care pilot: A 0953 WPC Coordinator (.5 FTE) provides oversight of the entire project. He/she is responsible for convening partners, overall decision making, program design, operations, implementation, policy development, staff recruitment and supervision, budgeting, program monitoring and reporting, and liaison with the state, partners and other stakeholders. The 0923 WPC Operations Manager (1 FTE) oversees day to day operations of the WPC Pilot, provides supervision of line staff, convenes and staffs the various steering and subcommittees, coordinates trainings, monitors deliverables, oversees data development, information and communication, and operationalizes program design and policies. The 1406 Administrative Support (1 FTE) supports day-to-day office functions for the WPC team, including scheduling meetings, calendaring, preparing agendas and meeting minutes, maintaining records, ordering supplies and requisitions, preparing reports, and supporting trainings activities. The 2803 Epidemiologist II (1 FTE) will examine data at a population level to determine patterns to assist with targeted services. This position will be key to creating and implementing a universal assessment tool and risk stratification tool. The 2119 Quality Improvement Analyst (1 FTE) is responsible for developing a quality plan, collecting and analyzing data, developing dashboards, designing performance improvement activities, coordinating PDSAs, guiding program monitoring, evaluation and audits, identifying training needs, coordinating trainings as appropriate, and liaising with external evaluator. The temporary Finance/Admin Staff (1 FTE) will be hired for the duration of the WPC pilot to support the initial set-up and implementation of WPC financial and administrative systems and policies. Given the time to hire new staff, the proposal includes 0.2 FTE in PY2 to account for the recruitment and hiring process. The 1823 WPC Policy Analyst (1 FTE) documents WPC-related policies and procedures, including business processes for Coordinated Entry, and services and data entry protocols for Street Triage, Enhanced Housing Tr...
