Clerical Classification Structure. An employee’s grade is based on the skills he or she is required to exercise to perform their main function as determined by Xxxxx Xxxxx in accordance with the following: Employees who have concerns or issues with their classification must use Clause 3.1 Issue Resolution to resolve them. Clerk level 1 Employees shall be graded at this level by Xxxxx Xxxxx where their main function as determined by the company requires the exercise of any one or more of the skills set out below: Employees will posses sound interpersonal skills, exercise limited discretion and are responsible and accountable for their own work which is performed within established routines, methods, and procedures under routine supervision. That is, they will receive broad instructions on work to be performed and specific instructions when new or unusual work is required. Work may be checked.
Clerical Classification Structure. An employee’s grade is based on the skills he or she is required to exercise to perform their main function as determined by Xxxxx Xxxxx in accordance with the following: Clerk Xxxxx 0 Xxxxxxxxx xxxxx xx graded at this level by Xxxxx Xxxxx where their main function as determined by the company requires the exercise of any one or more of the skills set out below: Employees will posses sound interpersonal skills, exercise limited discretion and are responsible and accountable for their own work which is performed within established routines, methods, and procedures under routine supervision. That is, they will receive broad instructions on work to be performed and specific instructions when new or unusual work is required. Work may be checked. Skill Levels A working knowledge of departmental operating procedures Sort and process documents Acquire and use customer service skills and product knowledge Maintain established paper and electronically based files. Maintain manual and or computer based records Enter and retrieve data using computers and terminals Acquire and apply and information, for example, match and batch accounts either manually or electronically Copy typing using word processor or typewriter. Clerk Xxxxx 0 Xxxxxxxxx xxxxx xx graded at this level by Xxxxx Xxxxx where their main function, as determined by the company, requires the exercise of any one or more of the skills set out below: Employees are required to exercise judgement and initiative within the range of their skills and knowledge. Employees in this level may be required to check the work of, and provide guidance and assistance to employees at this and lower levels, by means of personal instruction and demonstration. Employees at this level work under general supervision, that is, receiving specific instructions only when new procedures are introduced. Skill Levels Use one or more software packages to create and operate a database file structure, spread sheet/work sheet graph, previously prepared spreadsheet, and standard graphics. Create, generate and maintain simple reports, follow standard procedures. Use one or more software packages to create, format, edit, proof read, correct print and save text documents. Acquire and apply specialised knowledge of procedures, products and services applicable in own section or store. Maintain payroll records. Clerk Xxxxx 0 Xxxxxxxxx xxxxx xx graded at this level by Xxxxx Xxxxx where their main function, as determined by the company, requires the...
