EMERGENCY REPLACEMENT SERVICE. Unisphere agrees, to make available to Siemens Emergency Replacement Service at mutually agreed to terms, conditions and prices. In the event of an emergency condition and to the extent Unisphere can reasonably do so, Unisphere will ship replacement Product and Spares within twenty four (24) hours of notification by Siemens, on an exception basis only and so long as Siemens maintains an appropriate spares stock, for the duration of this SLA and for a period of two (2) years thereafter. In order to schedule shipment of emergency replacements, Siemens may telephone Unisphere by 3:00PM ET, on a business day for shipment on the next business day. Charges for replacement Product will be the current FOB applicable price list price less agreed discounts.
EMERGENCY REPLACEMENT SERVICE. (a) If a failure causes a customer service impairment, which failure is caused by PRODUCT furnished under this Agreement, SELLER agrees to ship replacement PRODUCT, by the most expedient means available, within twenty-four (24) hours of verbal notification by CUSTOMER.
EMERGENCY REPLACEMENT SERVICE. 5 7. CONTINUING AVAILABILITY OF PRODUCT SUPPORT............................................................5 8. TECHNICAL SUPPORT FOR PRODUCT.........................................................................6 9. ON-SITE ASSISTANCE....................................................................................8
EMERGENCY REPLACEMENT SERVICE. In the event of an emergency or an out-of-service condition attributed to Goods furnished hereunder, Supplier agrees, for ten (10) years from the effective date of this Agreement, or five (5) years from the last shipment hereunder of the affected Goods, whichever is longer, to ship functionally equivalent replacement Goods within twenty-four (24) hours of verbal notification by Buyer. If replacement Goods will not be available for shipment within twenty-four (24) hours, Supplier shall notify Buyer immediately by telephone and (a) arrange with Buyer for an alternate shipping schedule acceptable to Buyer; (b) telephonically assist Buyer in repair of the defect; and/or (c) supply field engineering assistance to restore service. Buyer shall call (000) 000-0000 to obtain emergency replacement service.
EMERGENCY REPLACEMENT SERVICE. (a) In the event of a defect or outage, which failure is caused by the failure or defect in Product or Software furnished under this Agreement, Seller agrees to ship replacement Product or Software by the most expedient means available, within [**] hours of verbal notification by Verizon Wireless.
EMERGENCY REPLACEMENT SERVICE. 4.1 WildBlue has the option to request expedited service for repair and replacement. Charges for this emergency service are shown in Schedule 16. In addition to the ability to expedite individual units, Contractor may sign a maintenance agreement that covers all SMs shipped to Contractor 1 ViaSat and WildBlue Confidential March 5, 2001 according to the terms of the agreement. If WildBlue has paid all applicable fees, or if WildBlue elects to expedite a specific repair case and agrees to pay the fees listed in Schedule 16, then:
EMERGENCY REPLACEMENT SERVICE. 29 8.7 Extraordinary Support ........................................ 30 8.8 Training ..................................................... 30 8.9
EMERGENCY REPLACEMENT SERVICE. In addition to the Material replacement provisions set out in the sections entitled "WARRANTY" and "REPLACEMENTS OUT OF WARRANTY", Ericsson agrees, in the event of an emergency out-of-service condition, to use its best efforts to ship Replacement Material within twenty-four (24) hours after notification by ITC for a period of ten (10) years after RFA (or for Furnish Only Orders, from delivery of the Material). Such emergency shipment shall be subject to Ericsson's then-current emergency handling fees. For Material under warranty, there will be no charge for Replacement Material, and transportation costs will be borne by Ericsson. For Material not covered under warranty, charges for Replacement Material will be at the then current agreement price, or if no such agreement exists, at Ericsson's then-current selling price; transportation costs will be borne by ITC. In order to schedule shipment of Replacement Material, ITC may call a telephone number furnished by Ericsson. This service will be available twenty-four (24) hours a day and seven (7) days a week. Defective Material under warranty is to be returned by ITC for credit within thirty (30) days after ITC's receipt of Replacement Material hereunder. If such Material -------------------------------------------------------------------------------- is not returned, Ericsson shall have the right to invoice ITC at the then current agreement price, or if no such agreement exists, at Ericsson's then-current selling price for such Replacement Material.
EMERGENCY REPLACEMENT SERVICE. 64.1 Supplier agrees, in the event of an emergency or an out-of-service condition attributed to Goods furnished hereunder, to ship replacement Goods within twenty-four (24) hours of verbal notification by Buyer for a period of ten (10) years after the delivery of such Goods. If replacement Goods will not be available for shipment within twenty-four (24) hours, Supplier shall notify Buyer immediately by telephone and arrange with Buyer for: (a) an alternate shipping schedule; (b) telephonically assisting Buyer in repair of the defect; and (c) supplying field engineering assistance to restore service. In order to use this emergency replacement service, Buyer shall call: (000) 000-0000.
EMERGENCY REPLACEMENT SERVICE. If an emergency replacement part is needed from HA, an emergency replacement service is offered at no charge. The affected part must be returned within the standard RMA timeframe (45 days) or the emergency replacement is treated as a sale and Customer will be charged the full price of the product. Note: Emergency Replacement Service RMA is only applicable to panel boards and replacement parts purchased within ninety (90) days of invoice date. Detectors, bases, modules, notification appliances, test equipment and other accessories do not qualify for Emergency Replacement Service RMA. If damage or abuse is found, Customer will be charged for emergency replacement parts, service and outbound freight charges.
