Respondent Employment Standards. Pleiotek uses a comprehensive set of employment standards for each of the employees it hires and submits to contracts. Our process covers the entire lifecycle of the employment process, from sourcing and screening through offer, onboarding, and continual monitoring of employee performance. Our expectation of ourselves, our employees, and our subcontractors is that they perform their work diligently, honestly, and with integrity. We pride ourselves on our company’s history and performance solving unique and difficult problems, meeting our commitments, and delivering value to our customers through the work we perform. To the client, we present ourselves as one team, and provide Xxxxxxxx leadership for each engagement we perform. This means that our subcontractors act as a Pleiotek team members and are held to the same quality and delivery standards as our own employees. Our performance expectations and standards are published in our employee handbook. Each employee receives a copy of the handbook and signs it as part of their onboarding. For each subcontractor, performance and standards are incorporated into the subcontract executed for each project initiated. This ensures clear understanding and communication of our standards, rules, procedures, and expectations at all levels of the organization and for each project we perform. Once a project is started, and to consistently meet these standards, each Pleiotek project lead and team members are required to report status to our executive team through semi-monthly standup meetings. During these standups, project managers and staff outline detailed project progress against schedule, accomplishments, impediments, risks and needs to Pleiotek executive team members. Pleiotek executive team members work with the teams and staff to discuss issues and offer help and suggestions. If an issue or risk is beyond the ability of the team member or lead to solve on their own, the team has direct access to our President and also our CEO for executive support. In fact, both our CEO and President meet with the customer periodically to understand progress and satisfaction as part of our quality management and surveillance of programs we manage and support. If an employee or subcontractor is unable to perform or to consistently meet client expectations and achieve customer satisfaction, we use formal, consistent, and fair performance improvement plans to rectify the situation. Should the employee or subcontractor fail to improve,...
Respondent Employment Standards. Our office has procedures to screen potential hires using a simple format.
