Client/Customer Service Sample Clauses

Client/Customer Service a) SLASTO shall have a formal process for responding to complaints about the quality of services received by the public and clients of SLASTO, as provided in SLASTO’s Service Standards Policy required under ATAGAA. b) XXXXXX’s processes for responding to complaints about the quality of services are separate from and will not interfere with the constituent tribunals’ case-related processes.
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Client/Customer Service a. The Chair will ensure that the Corporation delivers its services at a quality standard that reflects the principles and requirements of the OPS Service Directive. b. The Corporation will develop by December 2013 a formal process for responding to complaints about the quality of services received by clients/customers of the Corporation consistent with the government’s service quality standards. c. The Corporation’s annual business plan will include performance measures and targets for client/customer service and the Corporation’s response to complaints.
Sample 1
Client/Customer Service a. The Centre has in place a formal process for responding to complaints about the quality of services received by clients of the Centre consistent with the government’s service quality standards. b. The Centre’s annual business plan will include performance measures and targets for client service and the Centre’s response to complaints.
Sample 1
Client/Customer Service a. The agency's process for responding to complaints about the quality of services is separate from any statute provision about re-consideration, appeals, etc. of the agency's adjudicative decisions. b. The agency has in place a formal process for responding to complaints about the quality of services received by clients/customers of the agency consistent with the government’s service quality standards. c. The agency's annual business plan will include performance measure and targets for client/customer service and the agency's response to complaints.
Sample 1
Client/Customer Service a. ELTO shall have a formal process for responding to complaints about the quality of services received by the public and clients of ELTO, as provided in ELTO’s Service Standards Policy required under ATAGAA. b. ELTO’s processes for responding to complaints about the quality of services are separate from and will not interfere with the constituent tribunals’ case-related processes.
Sample 1
Client/Customer Service. ‌ a. The Chair will ensure that the Board delivers its services at a quality standard that reflects the principles and requirements of the Ontario Public Service Directive. b. The Board has in place a formal process for responding to complaints about the quality of services received by clients of the Board consistent with the government's service quality standards. c. The Board's annual business plan will include performance measures and targets for client service and the Board's response to complaints. d. The Board's process for responding to complaints about the quality of services is separate from any statutory provisions about re-consideration, appeals, etc. of the Board’s adjudicative decisions.
Sample 1
Client/Customer Service. You are solely responsible for all customer service issues relating to your goods or services, including pricing, order fulfillment, order cancellation by you or your customer, returns, refunds and adjustments, rebates, functionality and warranty, technical support, and feedback concerning experiences with your personnel, policies or processes. We are solely responsible for client service issues relating to any Merchant Agreement, payment, card processing, debiting or crediting. In performing customer service, you will always present yourself as a separate entity from us.
Sample 1
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Client/Customer Service a. The Chair will ensure that the Commission delivers its services at a quality standard that reflects the principles and requirements of the OPS Service Directive. b. The Commission will develop by December 31, 2011 a formal process for responding to complaints about the quality of services received by clients of the Commission consistent with the government's service quality standards. c. The Commission's annual business plan will include performance measures and targets for customer service and the Commission's response to complaints.
Sample 1
Client/Customer Service 
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Related to Client/Customer Service

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • Customer The agency or eligible user that purchases commodities or contractual services pursuant to the Contract.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Contact During the delivery phase of a Project Supplier may have direct communication with a Customer, limited solely to those communications necessary to affect provision of Services and/or Deliverables.

  • Customer Care a) Contractor shall comply with the applicable requirements of the Americans with Disabilities Act and provide culturally competent customer service to all Covered California Enrollees in accordance with the applicable provisions of 45 C.F.R. § 155.205 and § 155.210, which refer to consumer assistance tools and the provision of culturally and linguistically appropriate information and related products. b) Contractor shall comply with HIPAA rules and other laws, rules and regulations respecting privacy and security.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Billing Services 6 SECTION 3.01.

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