Client/Customer Service Sample Clauses

Client/Customer Service a) SLASTO shall have a formal process for responding to complaints about the quality of services received by the public and clients of SLASTO, as provided in SLASTO’s Service Standards Policy required under ATAGAA.
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Client/Customer Service. (i) The Chair will ensure that the Agency delivers its services at a quality standard that reflects the principles and requirements of the OPS Service Directive.
Client/Customer Service a. The Centre has in place a formal process for responding to complaints about the quality of services received by clients of the Centre consistent with the government’s service quality standards.
Client/Customer Service. You are solely responsible for all customer service issues relating to your goods or services, including pricing, order fulfillment, order cancellation by you or your customer, returns, refunds and adjustments, rebates, functionality and warranty, technical support, and feedback concerning experiences with your personnel, policies or processes. We are solely responsible for client service issues relating to any Merchant Agreement, payment, card processing, debiting or crediting. In performing customer service, you will always present yourself as a separate entity from us.
Client/Customer Service a. The agency's process for responding to complaints about the quality of services is separate from any statute provision about re-consideration, appeals, etc. of the agency's adjudicative decisions.
Client/Customer Service a. ELTO shall have a formal process for responding to complaints about the quality of services received by the public and clients of ELTO, as provided in ELTO’s Service Standards Policy required under ATAGAA.
Client/Customer Service a. The Chair will ensure that the Commission delivers its services at a quality standard that reflects the principles and requirements of the OPS Service Directive.
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Client/Customer Service 

Related to Client/Customer Service

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer The agency or eligible user that purchases commodities or contractual services pursuant to the Contract.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Supplier A manufacturer, fabricator, distributor, supplier, or vendor of goods or equipment in connection with the Work, or any other party having a Contract or Purchase Order with the Contractor or with a Subcontractor to furnish materials or equipment to be incorporated in the Work by the Contractor or a Subcontractor.

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