Complaints & Disputes a. All disputes are subject to the provisions of the Code relating to disputes.
Complaints & Disputes. If you have a complaint or disagreement, You can contact:
Complaints & Disputes. We are committed to resolving any disputes amicably as far as is possible and to allow that contractual relationships remain unaffected. We will act in good faith to resolve any dispute or claim promptly. In the event that you are unhappy with the service we have provided to you and you wish to make a complaint, you should contact the Complaints Manager in writing or by telephone: 00 Xxxxxx Xxxx, Xxxxx, Xxxxxx, XX00 0XX; Tel No. 0000000000; or email xxxxx@xxxxxxxxx.xx.xx Should you remain dissatisfied with our handling of your complaint, or its outcome, you may be eligible to take your complaint direct to the Financial Ombudsman Service who can be contacted on 0800 023 4567 (website: www.financial- xxxxxxxxx.xxx.xx). Should you experience problems in progressing a compliant you may also, if appropriate, contact our Franchisor, Coversure Insurance Services Limited. Contact details can be found on xxx.xxxxxxxxx.xx.xx. Under FCA regulations they will not be able to deal directly with your complaint but will endeavour to facilitate a satisfactory outcome.
Complaints & Disputes. We are committed to resolving any disputes amicably as far as is possible. We will act in good faith to resolve any dispute or claim promptly. In the event that you are unhappy with the service we have provided to you and you wish to make a complaint, you should contact the Complaints Manager in writing or by telephone: 00 Xxxxxx Xxxx, Xxxxx, Xxxxxx, XX00 0XX; Tel No. 0000000000; or email xxxxx@xxxxxxxxx.xx.xx If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is: Financial Ombudsman Service, Exchange Tower, London E14 9SR Their website is at: xxxxx://xxx.xxxxxxxxx- xxxxxxxxx.xxx.xx/ Should you experience problems in progressing a compliant you may also, if appropriate, contact our Franchisor, Coversure Insurance Services Limited. Contact details can be found on xxx.xxxxxxxxx.xx.xx. Under FCA regulations they will not be able to deal directly with your complaint but will endeavour to facilitate a satisfactory outcome.
Complaints & Disputes. Please bear in mind that a complaint is a very serious action and should be made if and when you believe professional misconduct has taken place. It is important to me that we resolve difficulties together should a problem arise. Part of therapy/treatment is learning new methods to communicate effectively. Before making your decision to report a health care provider, keep in mind that many common complaints such as scheduling problems, personality conflicts, or disputes over bills or insurance are usually not within the Department or board’s legal authority to take action. Reports involving fees or insurance claims are only investigated if there appears to be fraud involved. If you believe that I have caused you harm or have violated your rights, you are asked and encouraged to contact me so that we may discuss the situation. I can be reached by telephone at 000-000-0000 or a written complaint may be mailed to me at 000 Xxxx Xxx X., Xxxxx 000, Xxxxx Xxxx, XX 00000. If it is not possible to resolve an issue or a complaint in a way that you find satisfactory, a formal complaint can be made with the Washington State Department of Health at the address below. Washington State Department of Health Professions Quality Assurance P.O. Box 47865, Olympia, WA 98504-7865 Certainly, you have the right to accept, refuse or discontinue therapy or to ask for a referral to another therapist at any time. If you choose to do this, please discuss your decision with me before ending therapy. This will allow us a valuable opportunity to discuss the reasons for your decision and will provide a sense of a more thoughtful ending. I have read Xxxx Xxxxx Counseling Informed Consent and Practice Policies Patient Signature Date
Complaints & Disputes. If you encounter problems with this service, in the first instance please contact the named officer in Section 2 of this SLA who will examine any problems that occur individually and will assess options for redress with you. If you are still unhappy, or do not believe we are resolving your problem quickly enough please contact Xxxxxx Xxxxxx on [01709] 823501 or email xxxxxx.xxxxxx@xxxxxxxxx.xxx.xx
Complaints & Disputes a) If you have any dispute or complaint regarding the terms of the Agreement you should, in the first instance, contact FFNZ by email to xxxxx@xxxxxxxxxx.xx.xx and FFNZ will attempt to respond within 2 days of you making contact. If your dispute has not been resolved within 14 days of you contacting FFNZ, you may wish to make a complaint to the independent dispute resolution scheme that FFNZ is a member of as set out under the heading “Dispute Resolution“ in the Initial Disclosure Statement.
Complaints & Disputes. 16.1. What to do if you have a complaint If you have a complaint about any of your Services please contact us. We will handle your complaint in accordance with our Complaints Handling Policy.
Complaints & Disputes. ▪ If you have made a complaint about charges for electricity and/or network, your electricity supply will not be disconnected for non-payment until your complaint has been resolved. ▪ After a dispute about charges is resolved, any amount found due to you will be credited to your account with us, immediately. ▪ If, however, an amount is found to be due to us, you agree to pay that amount within 10 business days of the finding. If you do not do so, the amount will be treated as overdue, and your electricity supply may be then disconnected under paragraph 10. ▪ If you are unhappy with the way that we have dealt with you query we have a complaints process which escalates your problem to a management level. This can be activated by sending an email to xxxxx@xxxxxxxxxxxxxxxxxx.xx.xx. Your complaint will be responded to within 24 hrs and investigated and a senior manager contact you with recommendations that should resolve any issue ▪ If you are still unhappy with the outcome you may refer your complaint to the Utilities Disputes Ltd to resolve by visiting xxx.xxxxxxxxxxxxxxxxx.xx.xx or phone them on 0000000000. (This is a free service)
Complaints & Disputes. If you have a complaint or disagreement relating to an assistance service, you can contact: EUROP ASSISTANCE
