General Obligations 1. Each Party shall apply its measures relating to the provisions of this Chapter in accordance with Article 116 (General Principles) and, in particular, shall expeditiously apply those measures so as to avoid unduly impairing or delaying trade in goods or services or conduct of investment activities under this Agreement. 2. Nothing in this Chapter shall be construed to prevent a Party from applying measures to regulate the entry of natural persons into, or their temporary stay in, its territory, including those measures necessary to protect the integrity of, and to ensure the orderly movement of natural persons across, its borders, provided that such measures are not applied in such a manner as to unduly impair or delay trade in goods or services or conduct of investment activities under this Agreement.
Several Obligations No Lender shall be responsible for the failure of any other Lender to make a Loan or to perform any other obligation to be made or performed by such other Lender hereunder, and the failure of any Lender to make a Loan or to perform any other obligation to be made or performed by it hereunder shall not relieve the obligation of any other Lender to make any Loan or to perform any other obligation to be made or performed by such other Lender.
General Overview 2.1.1 If ACI requires maintenance for its local service customers, ACI will initiate a request for repair (sometimes referred to as a "trouble report") by calling GTE's Customer Care Repair Center. During this call, GTE service representatives will verify that the end-user is a ACI customer and will then obtain the necessary information from ACI to process the trouble report. While the ACI representatives are still on the line, GTE personnel will perform an initial analysis of the problem and remote line testing for resale services. If engineered services are involved, the call will be made to the GTE SSCC for handling. If no engineering is required and the line testing reveals that the trouble can be repaired remotely, GTE personnel will correct the problem and close the trouble report while ACI representatives are still on the line. If on-line resolution is not possible, GTE personnel will provide ACI representatives a commitment time for repair, and the GTE personnel then will enter the trouble ticket into the GTE service dispatch queue. ACI's repair service commitment times will be within the same intervals as GTE provides to its own end users. Maintenance and repair of GTE facilities is the responsibility of GTE and will be performed at no incremental charge to ACI. If, as a result of a ACI-initiated trouble report, trouble is found to be the responsibility of ACI (e.g., non-network cause) GTE will charge ACI for trouble isolation. ACI will have the ability to report trouble for its end users to appropriate trouble reporting centers 24 hours a day, 7 days a week. ACI will be assigned a customer contact center when initial service agreements are made. 2.1.2 Repair calls to the SSCC for engineered services will be processed in essentially the same manner as those by the GTE Customer Care Center. GTE personnel will analyze the problem, provide the ACI representative with a commitment time while they are still on the line, and then place the trouble ticket in the dispatch queue. 2.1.3 GTE then will process all ACI trouble reports in the dispatch queue along with GTE trouble reports in the order they were filed (first in, first out), with priority given to out-of-service conditions. If, at any time, GTE would determine that a commitment time given to ACI becomes in jeopardy, GTE service representatives will contact ACI by telephone to advise of the jeopardy condition and provide a new commitment time. 2.1.4 Trouble reports in the dispatch queue will be transmitted electronically to GTE CZT service technicians who will repair the service problems and clear the trouble reports. For cleared ACI trouble reports, GTE service technicians will make a telephone call to ACI directly to clear the trouble ticket. GTE service technicians will make the confirmation call to the telephone number provided by ACI. If ACI is unable to process the call or places the GTE technician on hold, the call will be terminated. To avoid disconnect, ACI may develop an answering system, such as voice mail, to handle the confirmation calls expeditiously. 2.1.5 GTE will provide electronic interface access to operation support systems functions which provide the capability to initiate, status and close a repair trouble ticket. GTE will not provide to ACI real time testing capability on ACI end user services. GTE will not provide to ACI an interface for network surveillance (performance monitoring). 2.1.6 GTE will resolve repair requests by or for ACI local service customers using GTE's existing repair system in parity with repair requests by GTE end users. GTE will respond to service requests for ACI using the same time parameters and procedures that GTE uses. ACI then would call GTE's Customer Care Center or SSCC while the customers were on hold.