Corrective Action Plan (CAP. DFPS will provide the Grantee with a CAP that identifies areas of noncompliance, poor performance, or other deficiencies. Grantee must respond in writing within the timeframes required in the CAP, address each identified defect, and provide an appropriately thorough response to DFPS for review and approval. After DFPS approves a CAP, it will be incorporated into the Grant by this reference. Upon receipt of DFPS approval, the Grantee must
a. A core program component (as determined by DFPS) is not delivered for two quarters.
b. Outputs are not met for four consecutive months.
c. Identified reoccurring or ongoing issues that impact program performance for four months.
d. Required data is late, incomplete, or missing in PEIRS for four consecutive months.
e. Monthly billing is late, incomplete, or missing for four consecutive months.
Corrective Action Plan (CAP. DFPS may provide Grantee with a CAP that identifies areas of noncompliance, poor performance, or other deficiencies. Grantee must respond in writing within the timeframes required in the CAP, address each identified defect, and provide an appropriately thorough response to DFPS for review and approval. After DFPS approves a CAP, it will be incorporated into the Grant by this reference. Upon receipt of DFPS’s approval, Grantee must implement and maintain compliance with the requirements of the CAP. Failure to appropriately implement or maintain compliance with the CAP will serve as grounds for the exercise of any additional remedies under this Grant. A CAP may be issued in the following circumstances:
a. A core program component (as determined by DFPS) is not delivered for two quarters.
b. Outputs are not met for four consecutive months.
c. Identified reoccurring or ongoing issues that impact program performance for four months.
d. Required data is late, incomplete, or missing in PEIRS for four consecutive months.
e. Monthly billing is late, incomplete, or missing for four consecutive months.
Corrective Action Plan (CAP for actions not warranting immediate revocation.
Corrective Action Plan (CAP. In the event Contractor fails to meet any of Contractor’s Performance Standards, Covered California shall determine if corrective actions are necessary. Contractor shall develop a Corrective Action Plan (CAP), that will specify steps necessary to resolve identified issues related to its failure to meet Contractor’s Performance Standards. Contractor agrees to implement the CAP within ninety (90) Days, or a time mutually agreed upon by the parties. In the event Contractor cannot implement the CAP within ninety (90) Days or the agreed upon time period, it shall submit a status report to Covered California that states why it cannot correct the issue within the specified time frame, proposes another date for correction, and provides a mitigation strategy.
Corrective Action Plan (CAP. When DCFS reasonably determines in its sole discretion, that a CONTRACTOR's deficiencies are amenable to correction, DCFS may require CONTRACTOR to provide a Corrective Action Plan and DCFS and CONTRACTOR may enter into a Corrective Action Plan. A CAP shall serve as CONTRACTOR’s commitment to remedy such deficiencies. The CAP procedures are further discussed in Exhibit N, DCFS Xxxxxx Family Agency Contract Investigation/Monitoring/Audit Remedies and Procedures.
16.1.1 Notwithstanding the above, Audit Remedies and Procedures which require a CAP to include repayment of Overpayments, governed by MPP 45-304 through 45-306 inclusive, will be included in the CAP after COUNTY’s review of MPP 45-304.126, if appropriate. CONTRACTOR will be provided with State Form Notice of Action 1261. The voluntary agreement to repay an Overpayment by CONTRACTOR, set forth in a CAP shall be in compliance with MPP 45-305.
Corrective Action Plan (CAP. At its option, the Department may require the MCO to submit to the Department or its designee a written plan (the “Corrective Action Plan (CAP)”) to correct or resolve non-performance of the Contract, as determined by the Department.
1. The CAP must provide:
a. A detailed explanation of the reasons for the MCO’s non-performance;
b. The MCO’s assessment or analysis of the cause, if applicable; and
c. A specific proposal to cure or resolve the non-performance.
2. The Department may require a CAP to provide:
a. Accelerated monitoring that includes more frequent or more extensive monitoring by the Department or its agent, including accelerated monitoring of any area in which the compliance is not fully met;
b. Additional, more detailed, financial, and/or programmatic reports to be submitted by the MCO; and
c. Additional and/or more detailed financial and/or programmatic audits or other reviews of the MCO.
3. The CAP must be submitted by the deadline set forth in the Department’s request for a CAP. The CAP is subject to approval by the Department, which will not be unreasonably withheld.
4. The Department will notify the MCO in writing of its final disposition of the Department’s concerns. If the Department accepts the MCO’s proposed CAP, the Department may:
a. Condition such approval on completion of tasks in the order or priority that the Department may reasonably prescribe;
b. Disapprove portions of the MCO’s proposed CAP;
c. Require additional or different corrective action(s), not limited to the actions described in paragraph (2); or
d. Notwithstanding the submission and acceptance of a CAP, MCO remains responsible for achieving all written performance criteria.
5. The Department’s acceptance of a CAP under this Section will not:
a. Excuse the MCO’s prior non-performance;
b. Relieve the MCO of its duty to comply with performance standards; or
c. Prohibit the Department from assessing additional Contract remedies or pursuing other appropriate remedies for continued non-performance. The Department retains authority to impose additional remedies under this Contract or state and federal statutes that address areas of non-performance. Nothing in this provision prevents the Department from exercising that authority.
Corrective Action Plan (CAP a step-by-step plan of action that is developed to achieve targeted outcomes for resolution of identified errors.
Corrective Action Plan (CAP. The OAG, at its sole discretion, is authorized to identify deficiencies within the Contractor’s performance and request a proposed CAP to correct the deficiencies. Use of a CAP does not bar the OAG from assessing financial consequences or pursuing any other remedies available at law.
Corrective Action Plan (CAP. At its option, BMS may require the MCO to submit to BMS or its designee a written plan (the “Corrective Action Plan (CAP)”) to correct or resolve non-performance of the Contract, as determined by BMS.
1. The CAP must provide:
a. A detailed explanation of the reasons for the MCO’s non-performance;
b. The MCO’s assessment or analysis of the cause, if applicable; and
c. A specific proposal to cure or resolve the non-performance.
2. BMS may require a CAP to provide:
a. Accelerated monitoring that includes more frequent or more extensive monitoring by BMS or its agent, including accelerated monitoring of any area in which the compliance is not fully met;
b. Additional, more detailed, financial, and/or programmatic reports to be submitted by the MCO; and
c. Additional and/or more detailed financial and/or programmatic audits or other reviews of the MCO.
3. The CAP must be submitted by the deadline set forth in the BMS’ request for a CAP. The CAP is subject to approval by BMS, which will not be unreasonably withheld.
Corrective Action Plan (CAP. DFPS will provide the Contractor with a CAP that identifies areas of noncompliance, poor performance, or other deficiencies.
a. Contractor must respond in writing within the timeframes required in the CAP, address each identified defect, and provide an appropriately thorough response to DFPS for review and approval.
b. Upon receipt of DFPS’s approval, the Contractor must implement and maintain compliance with the requirements of the CAP.
