Grievance Redressal Mechanism. The Company is having a systematic Grievance Redressal Mechanism. The Customer may refer to para-V of FPC and/or company’s website xxx.xxxxxxxxxxx.xxx for more details. If the customers have any grievances, they can make a complaint in writing or email addressed to the concerned Branch Manager, quote the account number and gist of the complaint.
Grievance Redressal Mechanism. If you may have a grievance that requires to be redressed, you may contact the us with the details of the grievance through Stage 1 If you are dissatisfied with the resolution provided or for lack of response, you may write to xxxx.xxxxxxxxxxxx@xxxxxxxxxx.xx;We will look into the matter and decide the same expeditiously within 14 days from the date of receipt of your complaint. For Senior Citizens: Senior Citizens can reach us at xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxx.xx; Toll Free – 1800 22 1111 / 1800 102 1111 Monday to Saturday (8 am – 8 pm) Stage 2 In case, you are not satisfied with the decision/resolution communicated by the above office, or have not received any response within 14 days, you may send your Appeal addressed to the Grievance Redressal Officer at: xxx@xxxxxxxxxx.xx. or contact at: 000-00000000. Address: Grievance Redressal Officer, 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri (East), Mumbai 400 099 List of Grievance Redressal Officers at Branch: xxxxx://xxxxxxx.xxxxxxxxxx.xx/uploads/0449cac1bcd144bbb160 d3f6b714fbbd.pdf/ Stage 3 In case, you are not satisfied with the decision/resolution communicated by the above office, or have not received any response within 14 days, you may Register your complaint with IRDAI on the below given link xxxxx://xxxxxxxxxxx.xxxxx.xxx.xx/Home/Home
Grievance Redressal Mechanism. Borrower/s can lodge his/her complaints/grievances in any of the following means by capturing basic details like Loan Account Number, Type of loan, Loan Amount, Address, Telephone number and email address.
Grievance Redressal Mechanism. WeSafe has in place an effective Grievance Redressal Mechanism. WeSafe and The Direct Seller agree to be bound by WeSafe's Policies and Procedures as well as the Grievance Redressal Policy, in particular, as amended from time to time, issued in this behalf and which is available on the Website.
Grievance Redressal Mechanism. 22.1. In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below: Name: Xxxxxxxxx Xxxxxxxxxxxx Email: xxxx@xxxxxxx.xx
Grievance Redressal Mechanism. The Company is having a systematic Grievance Redressal Mechanism. The Customer may refer to Para-V of FPC and/or company’s website xxx.xxxxxxxxxxx.xxx for more details.
Grievance Redressal Mechanism. Level 1 We are committed to resolving customer queries / issues within 15 working days. Customer can address their queries / issues by writing on xxxxxxxxxxxx@xxxx.xxx or call on our call center no 000-00000000 Level 2 Incase customer is not happy with the resolution provided at level 1, customer may post his / her complaint to the head of customer service on xxxxxxxxxxx@xxxx.xxx Level 3 Incase customer is further not satisfied with the resolution provided at Level 1 and Level 2, the customer may post his / her complaint on xxxxxxxxxx.xxxx@xxxx.xxx.
Grievance Redressal Mechanism. Any Complaint regarding clause 2.1(6) will be enquired and heard by DGRC. Any party aggrieved with the decision of DGRC can appeal to SGRC within 30 days from the date of decision communicated in writing. In case of no appeal to SGRC within givin time limit decision of DGRC shall stand final.
Grievance Redressal Mechanism. Magma HDI General Insurance Company Limited aims to provide its clients with a high standard of service. Consequently, should We fail to meet Your expectations, We will aim to resolve Your concerns promptly and fairly. In the first instance, any concerns should be directed to Your usual contact or to the manager of the department with which You usually deal. If We cannot resolve Your concerns within 1 working day, We will acknowledge Your complaint in writing within 7 working days and let You know when an answer might be expected. If You remain dissatisfied with Our response, We have an escalation process for ensuring that a senior member of staff reviews Your complaint. You can invoke this by stating to the individual that is handling Your complaint that You wish to escalate it. Alternatively, You may write to: Chief Grievance Officer Magma HDI General Insurance Co Ltd EQUINOX BUSINESS PARK UNIT NO. 1B & 2B, 2ND FLOOR, TOWER 3, LBS MARG, KURLA (WEST), MUMBAI-400070 E-mail- Xxx@xxxxx-xxx.xx.xx Ph: 0000 000 0000 In case Your complaint is not fully addressed by Us, You may use the Integrated Grievance Management System (IGMS) for escalating the complaint to IRDAI. Through IGMS, You can register the complaint online and track its status. For registration, please visit IRDAI Website xxx.xxxxx.xxx.xx/ If the issue still remains unresolved, You may, subject to vested jurisdiction, approach the Insurance Ombudsman for the redressal of grievance. The details of the Insurance Ombudsman are available below: Address & Contact Details of Ombudsmen Centers Office of the Ombudsman Contact Details Jurisdiction AHMEDABAD Office of the Insurance Ombudsman, Xxxxxx Xxxxxxx Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 00000000/02/05/06 Email: xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Gujarat, Dadra & Nagar Haveli, Daman and Diu. BENGALURU Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Building,PID No. 57-27-N- 19 Ground Floor, 00/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx - 000 078. Tel.: 080 - 00000000 / 26652049 Email: xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Karnataka BHOPAL Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd Xxxxx, 0, Xxxxxxx Xxxxx, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel.: 0755 - 0000000 / 2769202 Email: xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Madhya Pradesh and Chattisgarh. BHUBANESWAR Office of the Insurance Ombudsman, 00, Xxxxxx xxxx, Xxxxxxxxxxx - 751 009. Tel.: 0674 - 0000000 /2596455 Email: xxxxxxxxxx....
Grievance Redressal Mechanism. The Project Implementing Entity shall ensure all Implementing Agencies establish by not later than three (3) months after the Effective Date, and thereafter maintain throughout the period of Project implementation, their respective grievance redress cell and grievance processing protocols for the handling of any stakeholder complaints arising out of the implementation of the Project, all in a manner and substance satisfactory to the Association.
