Itemized Services. BNY Mellon shall:
(i) Calculate 12b-1 payments and payments under any Shareholder Services Plan of the Fund, produce and mail statements and checks where applicable or generate payments through the National Securities Clearing Corp. (the "NSCC") to all eligible dealers, and forward ineligible checks and statements to Aquila Distributors, Inc. (the "Distributor");
(ii) Make weekly payment of direct commissions, including settlement through NSCC;
(iii) Establish and maintain proper shareholder registrations;
(iv) Review new applications for required information and correspond with shareholders to complete or correct information;
(v) Provide payment processing of checks or wires;
(vi) Prepare and certify stockholder lists in conjunction with proxy solicitations;
(vii) Issue and countersign share certificates (when requested in writing by a shareholder) and cancel share certificates;
(viii) Prepare and mail to shareholders confirmation of activity;
(ix) Provide toll-free lines and voice response unit for direct shareholder use, plus customer liaison staff for on-line inquiry response (generally until 6 p.m., New York time, on days on which the New York Stock Exchange is open), including the ability to receive redirected toll-free calls from the Distributor on an as-needed basis;
(x) On a monthly basis, mail duplicate statements to: (1) broker-dealers of their clients' activity, whether executed through the broker-dealer or directly with BNY Mellon, and (2) other parties (e.g., lawyers and accountants) as requested by the shareholders;
(xi) Provide periodic shareholder lists and statistics to the Fund;
(xii) Provide detailed data for underwriter/broker confirmations, including daily outstanding confirmed purchases, redemptions, and paid not issued shares;
(xiii) Prepare periodic mailing of year-end tax and statement information;
(xiv) Provide reports, notification, and where applicable reconciliation on a timely basis to the investment adviser, sub-adviser, administrator, accounting agent, and custodian of fund activity;
(xv) Perform other participating broker-dealer shareholder services, including Fund/Serv, Automated Customer Account Transfer System ("ACATS"), Networking and terminal access for selected dealers, and such other services as may be agreed upon from time to time;
(xvi) Promptly transmit to the Fund all reports, documents and information as are requested by the Fund and agreed to by BNY Mellon, which agreement shall not be unreasonably withheld, t...
Itemized Services. PFPC shall:
(i) Calculate 12b-1 payments and payments under any Shareholder Services Plan of the Fund, produce and mail statements and checks where applicable or generate payments through the National Securities Clearing Corp. (the "NSCC") to all eligible dealers, and forward ineligible checks and statements to Aquila Distributors, Inc. (the "Distributor");
(ii) Make weekly payment of direct commissions, including settlement through NSCC;
(iii) Establish and maintain proper shareholder registrations;
(iv) Review new applications for required information and correspond with shareholders to complete or correct information;
(v) Provide payment processing of checks or wires;
(vi) Prepare and certify stockholder lists in conjunction with proxy solicitations; (vii) Issue and countersign share certificates (when requested in writing by a shareholder) and cancel share certificates;
(viii) Prepare and mail to shareholders confirmation of activity;
(ix) Provide toll-free lines and voice response unit for direct shareholder use, plus customer liaison staff for on-line inquiry response (generally until 6 p.m., New York time, on days on which the New York Stock Exchange is open), including the ability to receive redirected toll-free calls from the Distributor on an as-needed basis; (x) On a monthly basis, mail duplicate statements to: (1) broker-dealers of their clients' activity, whether executed through the broker-dealer or directly with PFPC, and (2) other parties (e.g., lawyers and accountants) as requested by the shareholders;
Itemized Services. PFPC shall:
(i) Calculate 12b-1 payments and payments under any Shareholder Services Plan of the Fund, produce and mail statements and checks where applicable or generate payments through the National Securities Clearing Corp. (the "NSCC") to all eligible dealers, and forward ineligible checks and statements to Aquila Distributors, Inc. (the "Distributor");
(ii) Make weekly payment of direct commissions, including settlement through NSCC;
(iii) Establish and maintain proper shareholder registrations;
(iv) Review new applications for required information and correspond with shareholders to complete or correct information;
(v) Provide payment processing of checks or wires; (vi) Prepare and certify stockholder lists in conjunction with proxy solicitations;
Itemized Services. Labor time for unbudgeted services shall be billable at the hourly rate(s) below: Entry level labor will be billed at $13.00 USD/hour. Senior administrative staff will be billed at $27.50 USD/hour. Principals will be billed at $37.50 USD/hour. Special non-emergency projects outside the scope of normal management will need prior approval by Client prior to the Agent providing and billing for extra labor
