KPI Sample Clauses

KPI. Number of publications in peer-reviewed international journals (or computational conference proceedings) that acknowledge the support of CompBioMed 2) KPI: Number CompBioMed2 dissemination events attended by 50 or more people
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KPI. 22 KPA 7: To Strive towards a financially sustainable municipality KFA33: Financial Reporting Financial Services Unqualified audit opinion without findings of the Auditor-General This indicator measures good governance and accounting practices, and will be Outcome 0 1 0 0 1 30 June 2017 10 KPI. 23 KPA 7: To Strive towards a financially sustainable municipality KFA34: Budgeting / Funding Financial Services Submit the Adjustment Budget to Council for approval by 28 February The submission of the adjustment budget needs to be tabled at council as per legislative requirements Outcome 0 0 1 0 1 30 June 2017 5 Initial: Director ________________ Initial: MM ________________ NKP I.12 KPA 7: To Strive towards a financially sustainable municipality KFA34: Budgeting / Funding Financial Services Number of Indigents applied with access to all free basic services This is a Proxy indicator in terms of the National Key performance indicator as per the Regulations (Reg 10.b) Indigents is classified as earning less than R3000 per month. They need to apply at the Municipality and if successful receive access to free basic services. Applications earning less than (2x old age Grant) per month. Input 1600 1800 2100 2500 2500 30 June 2017 10 NKP I.2 KPA 7: To Strive towards a financially sustainable municipality KFA30: Revenue Enhancement, Meter Management Financial Services The number of formal registered water meters on the debtors system The number of formal registered water meters on the debtors system as per on year end. This Include Prepaid water meters Output 0000 0000 0000 0000 4690 30 June 2017 5 Initial: Director ________________ Initial: MM ________________ Initial: Director ________________ Initial: MM ________________ NKP I.3 KPA 7: To Strive towards a financially sustainable municipality KFA30: Revenue Enhancement, Meter Management Financial Services The number of formal sanitation registrations on the debtors system. This is a Proxy indicator in terms of the National Key performance indicator as per the Regulations (Reg 10.a) The number of formal sanitation registrations on the debtors system as per year end. Output 4000 4010 4080 4100 4090 30 June 2017 5 NKP I.1 KPA 7: To Strive towards a financially sustainable municipality KFA30: Revenue Enhancement, Meter Management Financial Services Number of formal electricity registrations on the debtors system. This is a Proxy indicator in terms of the National Key performance indicator as per the Regulations (Reg 10.a) T...
Sample 1
KPI. Key performance indicators are commonly used in organizations and supply chains to define and evaluate how successful it is. For port allocation purposes it will be necessary to define a few points that are measurable in terms of improvements. To do this it might be helpful to look at the goals of the system and how these can be achieved. In terms of utilization of resources, greater predictability would be a key factor. Better predictability could be achieved through a greater time horizon. KPI’s for port allocation: 1. Time before an allocation is approved upon arrival of vessel. 2. The number of shifting operation during an allocation.
Sample 1
KPI. GreenSky shall meet the following key performance indicators (collectively, “KPI”): (i) GreenSky’s Call Centers shall answer a minimum of [*****] percent ([*****]%) of all customer calls routed to the Call Centers within [*****] of routing and maintain an abandon rate of less than [*****] percent ([*****]%). (ii) GreenSky shall meet such other KPI as set forth on Schedule 7(c). (iii) GreenSky shall provide monthly and quarterly reports to Home Depot on the KPI in accordance with Section 12(b)(i) of this Agreement. In the event GreenSky fails to maintain the stated KPI in any respect in any given calendar month, upon Home Depot’s request, GreenSky shall propose, within thirty (30) days after the end of such calendar month, a cure acceptable to Home Depot and shall implement such cure within an additional thirty (30) days. Upon GreenSky’s failure to either propose or implement such cure to Home Depot’s satisfaction, Home Depot reserves the right to terminate this Agreement immediately for cause. (iv) GreenSky shall bear sole responsibility for employing and maintaining the required staffing levels and training and quality measurement levels as set forth in this Section 7.
Sample 1
KPI. 4 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA21: Governance Structures, Risk and IGR Office of the Municipal Manager Annual Strategic risk assessment conducted and approved by Council One Strategic risk assessment need to be conducted for the Municipality and approved by Council. Activity 0 1 0 0 1 30 June 2017 5 KPI. 5 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA21: Governance Structures, Risk and IGR Office of the Municipal Manager Submission of annually reviewed risk based audit plan to Audit Committee Submission of annually reviewed risk based audit plan to Audit Committee Activity 1 1 30 June 2017 5
Sample 1
KPI. Has a single point of contact for helpdesk services. Provides single point of contact (named person, dedicated email and telephone number). Full Compliance
Sample 1
KPI. The Principals will review the quality of each completed Assignment and the cooperation with the Contractor and Other Contractors in accordance with this procedure: 4.10.1 In every case where the Assignment has not been implemented in fulal ccordance with the concluded Assignment Order i.e. the Assignment has been delayed due to factors relating to Contractor/Other Contractors or the Assignment has been completed in unsatisfactory quality, the Assignment has not been completed or only party completed etc., the respective Principal in addition to other measures available in this Agreement shallimmediately issue a written notice detailing the characteristics of the situation to the all other Principals. The aforementioned notice shall be deemed as a negative KPI notice; 4.10.2 Following the reception of a negative KPI notice, the respective Contractor/Other Contractorshall not be invited to participate in the next mini-competition organised by any of the Principals and shall also not be considered for the award for the next direct award by any of the Principals. This restriction in not limited to the specific Procurement ProcedureLot where the negative KPI notice was issued but it is applied to Framework Agreements concluded as a result of all Lots of theProcurement Procedure, provided that the Contractor/Other Contractor provides its services across multiple Lots of the Procurement Procedure. 4.10.3 Additionally, a Contractor/Other Contractor who has received a negative KPI assessment shall be temporarily for a period of 3 (three) months demoted by a position in the order of preference for the obtention of a direct award (i.e. the Contractor/Other Contractor whose Proposal has obtained the highest score in the Procurement ProcedureLot No [●] shall temporarily n and /Other Contractor whose Proposal has obtained the second highest score in the Procurement ProcedureLot No [●] etc). anked Contractor/Other Contractors shall be notified of the change in ranking and preference for the respective Lot of the Procurement Procedure. 4.10.4 Communication between the Principals in relation to theKPI procedures shall be done electronically and also through an electronic register available at[Sharepoint] that will be provided and maintained by RB Rail, but each Principal shall be obliged tosufficiently supplement the register with information stipulated in Clause4.10.1or other information asrequired.
Sample 1
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KPI. The KPI that the EIT MANUFACTURING PARTNER needs to achieve is defined as: KPI Short title Target EITHE02.4 Number of innovations introduced on the market during the KAVA duration or within 6 months after completion with a sales revenue of at least 10 000 EUR documented 1
Sample 1
KPI. Number of publications in peer-reviewed international journals that acknowledge the support of CompBioMed
Sample 1

Related to KPI

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Staffing Levels To the extent legislative appropriations and PIN authorizations allow, safe staffing levels will be maintained in all institutions where employees have patient, client, inmate or student care responsibilities. In July of each year, the Secretary or Deputy Secretary of each agency will, upon request, meet with the Union, to hear the employees’ views regarding staffing levels. In August of each year, the Secretary or Deputy Secretary of Budget and Management will, upon request, meet with the Union to hear the employees’ views regarding the Governor’s budget request.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

  • Metrics Institutional Metrics System-Wide Metrics

  • Performance Metrics The “Performance Metrics” for the Performance Period are: (i) the JD Power Residential National Large Segment Survey for investor-owned utilities; (ii) the System Average Interruption Frequency Index (Major Events Excluded) (“XXXXX”); (iii) Arizona Public Service Company’s customer to employee improvement ratio; (iv) the OSHA rate (All Incident Injury Rate); (v) nuclear capacity factor; and (vi) coal capacity factor. (1) With respect to the Performance Metric described in clause (i) of this Subsection 6(a), the JD Power Residential National Large Segment Survey will provide data on an annual basis reflecting the Company’s percentile ranking, relative to other participating companies. (2) With respect to the Performance Metric described in clause (ii) of this Subsection 6(a), the Edison Electric Institute (“EEI”) will provide data on an annual basis regarding the XXXXX result of the participating companies; the Company will calculate its XXXXX result for the year in question and determine its percentile ranking based on the information provided by EEI. (3) With respect to the Performance Metric described in clause (iii) of this Subsection 6(a), SNL, an independent third party data system, will provide data on an annual basis regarding the customer and employee counts; the Company will use its customer and employee counts for the year in question and determine its percentile ranking based on the information provided by SNL. Only those companies whose customers and employees were included in the data provided by SNL in each of the years of the Performance Period will be considered. (4) With respect to the Performance Metric described in clause (iv) of this Subsection 6(a), EEI will provide data on an annual basis regarding the OSHA rate of the participating companies; the Company will calculate its OSHA rate for the year in question and determine its percentile ranking based on the information provided by EEI. (5) With respect to the Performance Metric described in clause (v) of this Subsection 6(a), SNL will provide data on an annual basis regarding the nuclear capacity factors of the participating nuclear plants; the Company will calculate its nuclear capacity factor for the year in question and determine its percentile ranking based on the information provided by SNL. Only those plants that were included in the data provided by SNL in each of the years of the Performance Period will be considered. (6) With respect to the Performance Metric described in clause (vi) of this Subsection 6(a), SNL will provide data on an annual basis regarding the coal capacity factors of the participating coal plants; the Company will calculate its coal capacity factor for the year in question and determine its percentile ranking based on the information provided by SNL. Only those plants that were included in the data provided by SNL in each of the years of the Performance Period will be considered. (7) The Company’s percentile ranking during the Performance Period for each Performance Metric will be the average of the Company’s percentile ranking for each Performance Metric during each of the three years of the Performance Period (each, an “Average Performance Metric”); provided, however, that if the third year of a Performance Metric is not calculable by December 15 of the following year, the Performance Metric shall consist of the three most recent years for which such Performance Metric is calculable. The Company’s “Average Performance,” for purposes of determining any Base Grant adjustments pursuant to Subsection 5(b) above will be the average of the Average Performance Metrics. If only quartile, rather than percentile, rankings are available for a particular Performance Metric, the Average Performance Metric for any such Performance Metric shall be expressed as a percentile. For example, if the Performance Metric was in the top quartile for two Performance Periods and in the lowest quartile in the other Performance Period, the average of these quartiles would be 3 (the average of 4, 4, and 1) and the Average Performance Metric would be the 75th percentile (3 /4). The calculations in this Subsection 6(a)(7) will be verified by the Company’s internal auditors. (8) If either EEI or SNL discontinues providing the data specified above, the Committee shall select a data source that, in the Committee’s judgment, will provide data most comparable to the data provided by EEI or SNL, as the case may be. If the JD Power Residential National Large Segment Survey for investor-owned utilities (or a successor JD Power survey) is not available during each of the years of the Performance Period, the Performance Metric associated with the JD Power Residential Survey (Subsection 6(a)(1)) will be disregarded and not included in the Company’s Average Performance for purposes of determining any Base Grant adjustments pursuant to Subsection 5(b).

  • Performance Levels (a) The Performance Levels which apply to the performance by the respective Parties of their obligations under this Agreement are set out in Part 1 of Schedule 5. A failure by either Party to achieve the relevant Performance Level will not constitute a breach of this Agreement and the only consequences of such failure as between the Parties shall be the consequences set out in this Clause 5.6. (b) If the Operator does not comply with the Operator Performance Level then the Access Holder must pay to QR Network the amount determined in accordance with Schedule 5 as part of the invoice issued by QR Network for Access Charges and other charges for the Billing Period immediately following QR Network becoming entitled to that amount. Where there is no next Billing Period, the Operator must pay such amount to QR Network within fourteen (14) days after receipt of a Tax Invoice from QR Network. (c) If QR Network does not comply with the QR Network Performance Level then QR Network will credit to the Access Holder the amount determined in accordance with Schedule 5 by way of a deduction from the invoice issued by QR Network for Access Charges and other charges for the Billing Period immediately following the Access Holder becoming entitled to that amount. Where there is no next Billing Period, QR Network must pay such amount to the Access Holder within fourteen (14) days after receipt of a Tax Invoice from the Access Holder. (d) The Parties must, if requested by either Party, meet to review the Performance Levels subject to such review not occurring within six (6) Months after the Commitment Date or any previous review of the Performance Levels. If either Party notifies the other that it considers that the Performance Levels are no longer appropriate, the Parties may agree on varied Performance Levels and any associated variations to the Agreement including the Base Access Charges and the Train Service Description. If the Parties are unable to agree to such variations, then the existing Performance Levels shall continue to apply unless varied by QR Network in accordance with the provisions of Clause 5.6(e). (e) In the event that the Access Holder and/or the Operator (i) does not comply in any material respect with the Train Service Description; and (ii) the Access Holder fails to demonstrate to the reasonable satisfaction of QR Network when requested to do so, that the Access Holder will consistently comply with the Train Service Description for the remainder of the Term then, following consultation with the Access Holder, QR Network will be entitled to: (iii) vary the Train Service Description to a level it reasonably expects to be achievable by the Access Holder for the remainder of the Term having regard to the extent of previous compliance with the Train Service Description (ignoring, for the purpose of assessing previous compliance, any non-compliance to the extent that the non-compliance was attributable to a Railway Operator (other than the Access Holder) or to QR Network); and (iv) vary the Agreement (including, without limitation, the Operator Performance Level and the Base Access Charges) to reflect the impact of the change in the Train Service Description. (f) The Access Holder shall be entitled to dispute any variation proposed by QR Network pursuant to Clause 5.6(e) and such dispute will be referred to an expert for resolution in accordance with Clause 17.3.

  • Measuring EPP parameters Every 5 minutes, EPP probes will select one “IP address” of the EPP servers of the TLD being monitored and make an “EPP test”; every time they should alternate between the 3 different types of commands and between the commands inside each category. If an “EPP test” result is undefined/unanswered, the EPP service will be considered as unavailable from that probe until it is time to make a new test.

  • Annual Performance Evaluation On either a fiscal year or calendar year basis, (consistently applied from year to year), the Bank shall conduct an annual evaluation of Executive’s performance. The annual performance evaluation proceedings shall be included in the minutes of the Board meeting that next follows such annual performance review.

  • Service Level Credits If Verint does not meet the Uptime Percentage levels specified below, Customer will be entitled, upon written request, to a service level credit (“Service Level Credit”) to be calculated, with respect to the applicable Hosted Environment, as follows: • If Uptime Percentage is at least 99.95% of the month’s minutes, no Service Level Credits are provided; or • If Uptime Percentage is 99.75% to 99.94% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is 99.50% to 99.74% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 7.5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is less than 99.50% of the month’s minutes, Customer will be eligible for a credit of 10.0% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint. Customer shall only be eligible to request Service Level Credits if Customer notifies Verint in writing within thirty (30) days from the end of the month for which Service Level Credits are due. All claims will be verified against Verint’s system records. In the event after such notification Verint determines that Service Level Credits are not due, or that different Service Level Credits are due, Verint shall notify Customer in writing on that finding. With respect to any Services Level credits due under Orders placed directly by Customer on Verint, Service Level Credits will be applied to the next invoice following Customer’s request and Verint’s confirmation of available credits; with respect to any Service Level Credits due for SaaS Services under Orders placed on Verint by a Verint authorized reseller on Customer’s behalf, Service Level Credits will be issued by such reseller following Customer’s request and Verint’s confirmation of available credits and such Services Level Credits may only be used by Customer with respect to subsequent purchases of Verint offerings through that reseller. Service Level Credits shall be Customer’s sole and exclusive remedy in the event of any failure to meet the Service Levels. Verint will only provide records of system availability in response to Customer’s good faith claims.

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