Software Configuration Management Sample Clauses

Software Configuration Management. IT provides software support and installation to midrange compute environments. Software configuration management service provides and maintains software for the operating environment including operating system software and related system software.
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Software Configuration Management. (a) Software configuration management includes the identification and maintenance of system components and the relationships and dependencies among them. It is broken into the following three areas:
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Software Configuration Management. The Contractor will provide the automatic capture and storage of IT Service to Application, Application- to-Component, and Component-to-Component relationships. The Contractor will maintain the history of relationships and any transformation required of IT service to Application, Application-to-Component, and Component-to-Component to appropriately manage and document configuration changes which affect the application and the processing environment. Management and documentation will include, but not be limited to, source control, version control, profiles, and security plans.
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Software Configuration Management. 73 6.7.1 Problem Reporting and Corrective Action...............................................73 6.8
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Software Configuration Management. Description The software configuration management shall address a description (e.g. version, storage) of SW Items, Off the Shelf- Software (OTS / SOUP) and SW tools used for development. Note: Archiving the source code files as well as the binaries Archiving documentation Tools used for development Activities and tasks The supplier shall document the versioning, build management, virtual build machine. The configuration items shall be taken under documented configuration management control at least before starting their verification activities. Software maintenance process Any changes in the software artefacts must be approved in writing by the customer in advance. All changes in the software (Bugfix, changes of hardware components) shall be performed regarding this QAA. Tailoring of this process is possible after agreement by customer. Problem Resolution Process Problems can be defects in the software itself as well as in the documentation: Problems reported by customer The supplier shall investigate the problem and identify the causes and evaluate effects to the component. Problems found by supplier The supplier shall notify the problem to customer. The supplier shall investigate the problem and identify the causes and evaluate effects to the component. The supplier shall use the defined change control process to implement the changes implemented due to problem resolution process. The supplier shall verify the resolution to determine whether the problem is fixed and no side effects have been introduced.
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Software Configuration Management. This effort when completed will constitute a re-baseline of the software’s configuration management.
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Related to Software Configuration Management

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  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

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