Software Configuration Management Sample Clauses

Software Configuration Management. The Contractor will provide the automatic capture and storage of IT Service to Application, Application-to-Component, and Component-to-Component relationships. The Contractor will maintain the history of relationships and any transformation required of IT service to Application, Application-to-Component, and Component-to-Component to appropriately manage and document configuration changes which affect the application and the processing environment. Management and documentation will include, but not be limited to, source control, version control, profiles, and security plans.
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Software Configuration Management. (a) Software configuration management includes the identification and maintenance of system components and the relationships and dependencies among them. It is broken into the following three areas: (i) Technical Configuration: Services related to the capture, maintenance and storage of application-to-component and component-to-component relationships, including historical relationships and transformations required to appropriately manage and document configuration changes affecting the application and its processing environment. Schedule A A-18 Health Net / Cognizant Confidential Final Execution Version (ii) Application Configuration: Services related to application system settings that are usually selected by the programming staff to control performance, or features that are to be used in the Software. (iii) Functional settings: Services related to configuration or value settings that may be set by the programming staff but usually are being entered or configured by the End Users. Who performs this Function is dependent on the stability of the system, the magnitude of the change, and the preference of the End Users. These choices reside in the policies manual for the system. (b) Supplier shall perform the configuration management Services, including those Functions listed in the roles and responsibilities tables below, except for those Functions that are expressly identified as retained Health Net responsibilities in the roles and responsibilities table below.
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Software Configuration Management. This effort when completed will constitute a re-baseline of the software’s configuration management.
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Software Configuration Management. 73 6.7.1 Problem Reporting and Corrective Action...............................................73 6.8
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Software Configuration Management. IT provides software support and installation to midrange compute environments. Software configuration management service provides and maintains software for the operating environment including operating system software and related system software. 3.6.1 System Product Installation and Problem Resolution System product installation and problem resolution provides the operational processes necessary to maintain a stable operation environment in order to meet client operational requirements. Services include:
Sample 1
Software Configuration Management. (a) Software configuration management includes the identification and maintenance of system components and the relationships and dependencies among them. It is broken into the following three areas: (i) Technical Configuration: Services related to the capture, maintenance and storage of application-to-component and component-to-component relationships, including historical relationships and transformations required to appropriately manage and document configuration changes affecting the application and its processing environment. (ii) Application Configuration: Services related to application system settings that are usually selected by the programming staff to control performance, or features that are to be used in the Software. (iii) Functional settings: Services related to configuration or value settings that may be set by the programming staff but usually are being entered or configured by the End Users. Who performs this Function is dependent on the stability of the system, the magnitude of the change, and the preference of the End Users. These choices reside in the policies manual for the system. (b) Supplier shall perform the configuration management Services, including those Functions listed in the roles and responsibilities tables below, except for those Functions that are expressly identified as retained Health Net responsibilities in the roles and responsibilities table below.
Sample 1
Software Configuration Management. Description The software configuration management shall address a description (e.g. version, storage) of SW Items, Off the Shelf- Software (OTS / SOUP) and SW tools used for development. Note: Archiving the source code files as well as the binaries Archiving documentation Tools used for development Activities and tasks The supplier shall document the versioning, build management, virtual build machine. The configuration items shall be taken under documented configuration management control at least before starting their verification activities. Software maintenance process Any changes in the software artefacts must be approved in writing by the customer in advance. All changes in the software (Bugfix, changes of hardware components) shall be performed regarding this QAA. Tailoring of this process is possible after agreement by customer. Problem Resolution Process Problems can be defects in the software itself as well as in the documentation: Problems reported by customer The supplier shall investigate the problem and identify the causes and evaluate effects to the component. Problems found by supplier The supplier shall notify the problem to customer. The supplier shall investigate the problem and identify the causes and evaluate effects to the component. The supplier shall use the defined change control process to implement the changes implemented due to problem resolution process. The supplier shall verify the resolution to determine whether the problem is fixed and no side effects have been introduced.
Sample 1
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Software Configuration Management. IT provides software support and installation to midrange compute environments. Software configuration management service provides and maintains software for the operating environment including operating system software and related system software. 3.6.1 System Product Installation and Problem Resolution System product installation and problem resolution provides the operational processes necessary to maintain a stable operation environment in order to meet client operational requirements. Services include: a) Planning, installation and upgrade of system-level software (such as the operating system, and other non-application software) b) Problem resolution including problem determination, interface and escalation with third-party suppliers as required correcting system component problems. c) Participation in the identification of system problems including connectivity and associated network problems. d) Inventory and tracking of system-level software components and changes. e) Performing basic operating system software tuning as required to maintain day-to-day operations.
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Related to Software Configuration Management

  • Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Architecture The Private Improvements shall have architectural features, detailing, and design elements in accordance with the Project Schematic Drawings. All accessory screening walls or fences, if necessary, shall use similar primary material, color, and detailing as on the Private Improvements.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity 1.1.02 Identify at least one individual to act as the program contact in the following areas: 1. Immunization Program Manager;

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Project Management Plan 3.2.1 Developer is responsible for all quality assurance and quality control activities necessary to manage the Work, including the Utility Adjustment Work. Developer shall undertake all aspects of quality assurance and quality control for the Project and Work in accordance with the approved Project Management Plan, Good Industry Practice and applicable Law. 3.2.2 Developer shall develop the Project Management Plan and its component parts, plans and other documentation in accordance with the requirements set forth in Section 1.5.2.5

  • Information Services Traffic 5.1 For purposes of this Section 5, Voice Information Services and Voice Information Services Traffic refer to switched voice traffic, delivered to information service providers who offer recorded voice announcement information or open vocal discussion programs to the general public. Voice Information Services Traffic does not include any form of Internet Traffic. Voice Information Services Traffic also does not include 555 traffic or similar traffic with AIN service interfaces, which traffic shall be subject to separate arrangements between the Parties. Voice Information services Traffic is not subject to Reciprocal Compensation charges under Section 7 of the Interconnection Attachment. 5.2 If a D&E Customer is served by resold Verizon Telecommunications Service or a Verizon Local Switching UNE, subject to any call blocking feature used by D&E, to the extent reasonably feasible, Verizon will route Voice Information Services Traffic originating from such Service or UNE to the Voice Information Service platform. For such Voice Information Services Traffic, unless D&E has entered into an arrangement with Verizon to xxxx and collect Voice Information Services provider charges from D&E’s Customers, D&E shall pay to Verizon without discount the Voice Information Services provider charges. D&E shall pay Verizon such charges in full regardless of whether or not it collects such charges from its own Customers. 5.3 D&E shall have the option to route Voice Information Services Traffic that originates on its own network to the appropriate Voice Information Services platform(s) connected to Verizon’s network. In the event D&E exercises such option, D&E will establish, at its own expense, a dedicated trunk group to the Verizon Voice Information Service serving switch. This trunk group will be utilized to allow D&E to route Voice Information Services Traffic originated on its network to Verizon. For such Voice Information Services Traffic, unless D&E has entered into an arrangement with Verizon to xxxx and collect Voice Information Services provider charges from D&E’s Customers, D&E shall pay to Verizon without discount the Voice Information Services provider charges. 5.4 D&E shall pay Verizon such charges in full regardless of whether or not it collects charges for such calls from its own Customers. 5.5 For variable rated Voice Information Services Traffic (e.g., NXX 550, 540, 976, 970, 940, as applicable) from D&E Customers served by resold Verizon Telecommunications Services or a Verizon Local Switching Network Element, D&E shall either (a) pay to Verizon without discount the Voice Information Services provider charges, or (b) enter into an arrangement with Verizon to xxxx and collect Voice Information Services provider charges from D&E’s Customers. 5.6 Either Party may request the other Party provide the requesting Party with non discriminatory access to the other party’s information services platform, where such platform exists. If either Party makes such a request, the Parties shall enter into a mutually acceptable written agreement for such access. 5.7 In the event D&E exercises such option, D&E will establish, at its own expense, a dedicated trunk group to the Verizon Information Service serving switch. This trunk group will be utilized to allow D&E to route information services traffic originated on its network to Verizon.

  • Software Development Software designs, prototypes, and all documentation for the final designs developed under this agreement must be made fully transferable upon direction of NSF. NSF may make the software design, prototype, and documentation for the final design available to competitors for review during any anticipated re-competition of the project.

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