Staff Training and Qualifications. On an ongoing basis, the Contractor must ensure that each staff person, including members of subcontractors’ staff, has appropriate education and experience to fulfill the requirements of their position, as well as ongoing training (e.g., orientation, cultural sensitivity, program updates, clinical protocols, policies and procedures compliance, management of IT systems, training on fraud and abuse and the False Claims Act, HIPAA, etc.). The Contractor shall provide initial and ongoing training and must ensure all staff are trained in the major components of the Hoosier Care Connect program. Staff training shall include, but is not limited to: ▪ An overview of the Hoosier Care Connect program & associated policies and procedures, including updates whenever changes occur; ▪ Contract requirements and state and federal requirements specific to job functions; ▪ In accordance with 42 CFR 422.128(b)(1)(ii)(H), 42 CFR 489.102(a)(5), and 42 CFR 438.3(j)(1)-(2), training on the Contractor’s policies and procedures on advance directives; ▪ Initial and ongoing training on identifying and handling quality of care concerns; ▪ Cultural sensitivity training; ▪ Training on fraud and abuse and the False Claims Act; ▪ Health Insurance Portability and Accountability Act (HIPAA) training; ▪ Management of IT systems; ▪ Clinical protocol training for all clinical staff; ▪ Training for care management staff in trauma-informed care, safety, security, and needs of the wards and xxxxxx children population; ▪ Utilization management staff shall receive ongoing training regarding interpretation and application of the Contractor’s utilization management guidelines. The ongoing training shall, at minimum, be conducted on a quarterly basis and as changes to the Contractor’s utilization management guidelines and policies and procedures occur; ▪ Assessment processes, person-centered planning and population specific training relevant to the populations enrolled in the Hoosier Care Connect program for all care managers. The Contractor shall also ensure all applicable subcontractors provide such training to their relevant staff; ▪ Training and education to understand abuse, neglect, exploitation and prevention including the detection, reporting, investigation and remediation procedures and requirements; and ▪ Training for transportation, prior authorization and member services staff on the geography of the state and location of network service providers to facilitate the approval of services a...
Staff Training and Qualifications. On an ongoing basis, the Contractor shall ensure that each staff person, including members of subcontractors’ staff, has appropriate skills, education, and experience to fulfill the requirements of their position, as well as ongoing training (e.g.,
Staff Training and Qualifications. On an ongoing basis, the Contractor must ensure that each staff person, including members of subcontractors’ staff, has appropriate education and experience to fulfill the requirements of their position, as well as ongoing training (e.g., orientation, cultural sensitivity, program updates, clinical protocols, policies and procedures compliance, management of IT systems, training on fraud and abuse and the False Claims Act, HIPAA, etc.). The Contractor shall provide initial and ongoing training and must ensure all staff are trained in the major components of the Hoosier Care Connect program. Staff training shall include, but is not limited to: • An overview of the Hoosier Care Connect program & associated policies and procedures, including updates whenever changes occur; • Contract requirements and state and federal requirements specific to job functions; • In accordance with 42 CFR 422.128, training on the Contractor’s policies and procedures on advance directives; • Initial and ongoing training on identifying and handling quality of care concerns; • Cultural sensitivity training; • Training on fraud and abuse and the False Claims Act; • Health Insurance Portability and Accountability Act (HIPAA) training; • Management of IT systems; • Clinical protocol training for all clinical staff; • Training for care management staff in trauma-informed care, safety, security, and needs of the wards and xxxxxx children population; • Utilization management staff shall receive ongoing training regarding interpretation and application of the Contractor’s utilization management guidelines. The ongoing training shall, at minimum, be conducted on a quarterly basis and as changes to the Contractor’s utilization management guidelines and policies and procedures occur; • Assessment processes, person-centered planning and population specific training relevant to the populations enrolled in the Hoosier Care Connect program for all care managers. The Contractor shall also ensure all applicable subcontractors provide such training to their relevant staff; • Training and education to understand abuse, neglect, exploitation and prevention including the detection, reporting, investigation and remediation procedures and requirements; and • Training for transportation, prior authorization and member services staff on the geography of the state and location of network service providers to facilitate the approval of services and recommended providers in the most geographically appropriate...
Staff Training and Qualifications. On an ongoing basis, the Contractor must ensure that each staff person, including members of subcontractors’ staff, has appropriate education and experience to fulfill the requirements of their position, as well as ongoing training (e.g., orientation, cultural sensitivity, program updates, clinical protocols, policies and procedures compliance, management of IT systems, training on fraud and abuse and the False Claims Act, HIPAA, etc.). The Contractor shall provide initial and ongoing training and must ensure all staff are trained in the major components of the Hoosier Care Connect program. Staff training shall include, but is not limited to: • An overview of the Hoosier Care Connect program & associated policies and procedures, including updates whenever changes occur; • Contract requirements and state and federal requirements specific to job functions; • In accordance with 42 CFR 422.128(b)(1)(ii)(H), 42 CFR 489.102(a)(5), and 42 CFR 438.3(j)(1)-(2), training on the Contractor’s policies and procedures on advance directives; • Initial and ongoing training on identifying and handling quality of care concerns; • Cultural sensitivity training; • Training on fraud and abuse and the False Claims Act; • Health Insurance Portability and Accountability Act (HIPAA) training; • Management of IT systems; • Clinical protocol training for all clinical staff;
Staff Training and Qualifications. On an ongoing basis, the Contractor must ensure that each staff person, including members of subcontractors’ staff, has appropriate education and experience to fulfill the requirements of their position, as well as ongoing training (e.g., orientation, cultural sensitivity, program updates, clinical protocols, policies and procedures compliance, management of IT systems, training on fraud and abuse and the False Claims Act, HIPAA, etc.). The Contractor shall provide initial and ongoing training and must ensure all staff are trained in the major components of the Hoosier Care Connect program. Staff training shall include, but is not limited to: • An overview of the Hoosier Care Connect program & associated policies and procedures, including updates whenever changes occur; • Contract requirements and state and federal requirements specific to job functions;
EXHIBIT 1. E SCOPE OF WORK
Staff Training and Qualifications. On an ongoing basis, the Contractor shall ensure that each staff person, including members of subcontractors’ staff, has appropriate education and experience to fulfill the requirements of their position, as well as ongoing training (e.g., orientation, cultural sensitivity, program updates, clinical protocols, policies and procedures compliance, management of IT systems, training on fraud and abuse and the False Claims Act, HIPPA, etc.). The Contractor shall provide initial and ongoing training and must ensure all staff are trained in the major components of the Hoosier Healthwise program. Staff training shall include, but is not limited to:
Staff Training and Qualifications. The Contractor shall ensure on an ongoing basis that all staff has the appropriate credentials, education, experience and orientation to fulfill the requirements of their position. The Contractor shall provide initial and ongoing training and shall ensure all staff are trained in the major components of the Contract. As applicable based on the scope of services provided under subcontract, the Contractor shall ensure all Subcontractor staff are trained in accordance with this section. Staff training shall include: (i) Contract requirements and State and Federal requirements specific to job functions; (ii) in accordance with 42 C.F.R. § 422.128, training on the Contractor’s policies and procedures on advance directives; (iii) initial and ongoing training on identifying and handling Quality of care concerns; (iv) cultural sensitivity training; (v) training on Fraud and Abuse and the False Claims Act as further described in Section I; (vi) HIPAA training; (vii) clinical protocol training for all clinical staff;
Staff Training and Qualifications. The study will employ one full-time field coordinator and two part-time research interviewers. People who have been in the criminal justice system will be encouraged to apply. Staff will participate in16 hours of training regarding informed consent, data collection procedures and the study survey. In addition, they will have 4 hours of training that reviews the research regarding women in the criminal justice system. Qualifications include:
Staff Training and Qualifications
