Support Termination. Either party may terminate Support under this Agreement as of the end of the initial Support Period, or as of the end of any renewal term, by written notice to the other party at least ninety (90) days prior to the end of such applicable Support Period and/or renewal term. If Customer's license to use any of the Software is terminated for any reason, Support will terminate automatically as to such Software. If Licensor terminates Support in accordance with this Section 8.5, other than in the circumstance of a breach of this Agreement by Customer, Customer will be entitled to receive a pro-rata refund of any prepaid Support fees for any period beyond the termination effective date.
Support Termination. The Customer shall not be entitled to terminate annual Support during the Term of such Support Service. A termination of annual Support for the following Term may be done no later than 30 September of each year, by providing three months written notice of termination, in compliance with clause 5.4.
Support Termination. Upon the Support Termination Date: (a) FIS shall discontinue providing all ongoing support services, including FIS’ obligations under Section 9.4; (b) any FIS warranties under this Agreement shall cease to apply for the period after the Support Termination Date; and (c) FIS shall not be liable for Client’s use of the Solution after the Support Termination Date, except for FIS’ indemnification obligations for any third-party claims covered by Section 4.3 that arose prior to the Support Termination Date (but only to the extent such claim would not have been remedied by a Release made available by FIS after the Support Termination Date). If, after the Support Termination Date, Client wishes to reinstate ongoing support services, Client shall pay to FIS the Support Fees that would have been charged during the period between the Support Termination Date and the date of reinstatement.
Support Termination. Upon the effective date of termination of ongoing support services by either party or at any time when Customer has failed to pay Support Fees (“Support Termination Date”): (i) Superion shall discontinue providing all ongoing support services, including Superion’s obligations under Section 9.3; (ii) any Superion warranties under this Agreement shall cease to apply for the period after the Support Termination Date; and (iii) Superion shall not be liable for Customer’s use of the Solution after the Support Termination Date except for Superion’s indemnification obligations for any third-party claims covered by Section 4.2 that arose prior to the Support Termination Date (but only to the extent such claim would not have been remedied by a Release made available by Superion after the Support Termination Date).
Support Termination. Motorola’s obligation to provide the support and maintenance services described in this Support Agreement with respect to the Software may be terminated pursuant to Section 8.2.2 or suspended, at Motorola’s discretion, if at any time during the term of this Support Agreement any of the following requirements are not met:
Support Termination. Except as otherwise stated herein, neither party may terminate Support during the Initial Support Term. After the Initial Support Term, either party may terminate Support without cause upon ninety (90) days advance written notice to the other. If Support is terminated by QSI during a Support Term, QSI will refund a prorated amount of any prepaid ME&S Fees applicable to the unexpired period of the current Initial or Renewal Support Term.
Support Termination. Upon the Support Termination Date: (a) FIS shall discontinue providing all ongoing support services, including FIS’ obligations under Section 9.4; (b) any FIS warranties under this Agreement shall cease to apply for the period after the Support Termination Date; and (c) FIS shall not be liable for Client’s use of the Solution after the Support Termination Date, except for FIS’ indemnification obligations for any third-party claims covered by Section 4.3 that arose prior to the Support Termination Date (but only to the extent such claim would not have been remedied by a Release made available by FIS after the Support Termination Date). If, after the Support Termination Date, Client wishes to reinstate ongoing support services, Client shall pay to FIS the Support Fees that would have been charged during the period between the Support Termination Date and the date of reinstatement. Escrow of Source Code. If stated on the Order, then within a reasonable time after the first day that Client uses the Solution in a live production environment, FIS shall arrange, for the benefit of Client (and Client shall execute any documents required to receive such benefit), an escrow of the Solution source code with an escrow agent nominated by FIS (“Escrow Agent”), in accordance with FIS’ standard escrow agreement (“Escrow Agreement”). The source code for the Solution may be released from escrow, in accordance with the terms and conditions specified in the Escrow Agreement. Client shall pay all fees due to the Escrow Agent as a result of such escrow. Client acknowledges that the Escrow Agreement shall be deemed null and void and of no effect and that neither FIS nor the Escrow Agent shall be under any further obligation with respect to such escrow arrangement from whichever is the earlier of: (a) the date Client fails to pay the escrow fees when due; or (b) the Support Termination Date. Remote Access of Installed Software. Provided that FIS performs such services in accordance with the confidentiality provisions of this Agreement, Client shall permit FIS, at FIS’ option, to remotely access the Solution installed at the Designated Location(s) for the purpose of providing support services to Client under Section 9.4 and otherwise implementing the purposes of this Agreement. In remotely accessing such Solution, FIS will comply with Client’s reasonable security procedures and company policies that have been provided to FIS in writing. Client shall promptly reimburse FIS for any ...
