Test Environment Access Sample Clauses

Test Environment Access. If requested by Xxxxxxx.xxx, Partner will promptly provide Xxxxxxx.xxx with a test environment where Xxxxxxx.xxx is able to perform live tests on the integration of the Xxxxxxx.xxx API with the Partner Platform. Partner will obtain approval prior to making the API enabled Partner Platform available to Visitors.
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Test Environment Access. Supplier will provide AT&T with access to a staging area for new product release within [* * *] prior to any official go-live in a production environment. This will allow AT&T support resources to test and become familiar with any new functionality introduced in the new release in advance of their customers accessing the new features. Supplier will provide AT&T with access to a Staging area for routine maintenance releases [* * *] prior to any official go-live in a production environment. This will allow AT&T support resources to test and become familiar with any new functionality introduced in the new release in advance of their customers accessing the new features. [* * *] Supplier’s Technical Support offering provides the following response times (SLA’s) based on the severity of the submitted issue: Response Times for Severity 1, Severity 2, Severity 3 and Severity 4 should be according to the table below. [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *] [* * *]
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Test Environment Access. Supplier will provide AT&T with access to a staging area for new product release or routine maintenance releases within [* * *] prior for Connected Cloud and [* * *] prior for BYOD Portal to any official go-live in a production environment. This will allow AT&T support resources to test and become familiar with any new functionality introduced in the new release in advance of their customers accessing the new features. Maintenance shall be performed during the following defined maintenance windows: mid-night to 3AM Eastern Monday through Friday or 1PM — 4PM ET Saturday through Sunday for US based customers. International Customers to be negotiated. For emergency maintenance, Supplier shall notify AT&T as soon as possible. The method of notification should be through the following e-mail distribution list: [* * *] and should include the requested information and appropriate Supplier contacts. AT&T help desk or service desk will be responsible for notifying AT&T managed customers of any planned maintenance. Supplier shall notify AT&T of any service interruptions within [* * *] of becoming aware of the service impact. Notification should be made via e-mail to the distribution list ([* * *]) and include the following:  Description of the Outage  Estimated Time to Repair; if known  MobileIron Case Number  Outage Bridge Phone Number and Pin; if applicable (not applicable to Content Security Service) AT&T shall optionally initiate a bridge for any outage lasting longer [* * *], in order to keep informed real-time of resolution status. Request to join bridge will be sent to Supplier via email to duty manager. If no response from duty manager within [* * *], AT&T will call the MobileIron Tech Ops On-call at the number specified in the Ticket Escalation Path. MobileIron shall provide outage updates via the AT&T e-mail distribution list every [* * *] until resolved. The MSS ASD will maintain responsibility for customer notification and ongoing communication. shall provide a preliminary root cause analysis of the service interruption within [* * *] of resolution with a final root cause analysis within [* * *] of resolution. Supplier’s Technical Support offering provides the following response times (SLA’s) for tickets escalated in accordance with the procedures set forth in this document based on the severity of the submitted issue: Response Times and Status Update Interval for Severity 1, Severity 2, Severity 3 and Severity 4 should be according to the table belo...
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Related to Test Environment Access

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  • Operating Environment Per specifications given in Ref. [1]

  • Work Environment It is mutually agreed that the prevention of accidents and injuries to state employees will result in greater efficiency of operations of state government. Toward this end, the Employer shall make every reasonable effort to provide and maintain safe and healthy working conditions and the Union shall fully cooperate by encouraging all employees to perform their assigned tasks in a safe manner.

  • Working Environment The Parties agree that a safe and clean working environment is essential in order to carry out work assignments in a satisfactory manner. It will be the Employer's responsibility to ensure that all working areas and Employer-owned vehicles are maintained in a safe and clean condition.

  • Smoke Free Environment The Lessor shall make all parts of the leased premise smoke-free. "

  • SERVICE MONITORING, ANALYSES AND ORACLE SOFTWARE 11.1 We continuously monitor the Services to facilitate Oracle’s operation of the Services; to help resolve Your service requests; to detect and address threats to the functionality, security, integrity, and availability of the Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or violations of the Acceptable Use Policy. Oracle monitoring tools do not collect or store any of Your Content residing in the Services, except as needed for such purposes. Oracle does not monitor, and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Oracle monitoring tools (excluding Your Content) may also be used to assist in managing Oracle’s product and service portfolio, to help Oracle address deficiencies in its product and service offerings, and for license management purposes. 11.2 We may (i) compile statistical and other information related to the performance, operation and use of the Services, and (ii) use data from the Services in aggregated form for security and operations management, to create statistical analyses, and for research and development purposes (clauses i and ii are collectively referred to as “Service Analyses”). We may make Service Analyses publicly available; however, Service Analyses will not incorporate Your Content, Personal Data or Confidential Information in a form that could serve to identify You or any individual. We retain all intellectual property rights in Service Analyses. 11.3 We may provide You with the ability to obtain certain Oracle Software (as defined below) for use with the Services. If we provide Oracle Software to You and do not specify separate terms for such software, then such Oracle Software is provided as part of the Services and You have the non-exclusive, worldwide, limited right to use such Oracle Software, subject to the terms of this Agreement and Your order (except for separately licensed elements of the Oracle Software, which separately licensed elements are governed by the applicable separate terms), solely to facilitate Your use of the Services. You may allow Your Users to use the Oracle Software for this purpose, and You are responsible for their compliance with the license terms. Your right to use any Oracle Software will terminate upon the earlier of our notice (by web posting or otherwise) or the end of the Services associated with the Oracle Software. Notwithstanding the foregoing, if Oracle Software is licensed to You under separate terms, then Your use of such software is governed by the separate terms. Your right to use any part of the Oracle Software that is licensed under the separate terms is not restricted in any way by this Agreement.

  • Information Access Each Party (“Disclosing Party”) shall make available to another Party (“Requesting Party”) information that is in the possession of the Disclosing Party and is necessary in order for the Requesting Party to: (i) verify the costs incurred by the Disclosing Party for which the Requesting Party is responsible under this Agreement; and (ii) carry out its obligations and responsibilities under this Agreement. The Parties shall not use such information for purposes other than those set forth in this Article 25.1 of this Agreement and to enforce their rights under this Agreement.

  • Originating Switched Access Detail Usage Data A category 1101XX record as defined in the EMI Telcordia Practice BR-010-200- 010.

  • Substance Abuse Testing The Parties agree that it is in the best interest of all concerned to promote a safe working environment. The Union has no objection to pre-employment substance abuse testing when required by the Employer and further, the Union has no objection to voluntary substance abuse testing to qualify for employment on projects when required by a project owner. The cost and scheduling of such testing shall be paid for and arranged by the Employer. The Union agrees to reimburse the Employer for any failed pre-access Alcohol and Drug test costs.

  • Periodic Review of Costs of Environmental Compliance In the ordinary course of its business, the Company conducts a periodic review of the effect of Environmental Laws on the business, operations and properties of the Company and its subsidiaries, in the course of which it identifies and evaluates associated costs and liabilities (including, without limitation, any capital or operating expenditures required for clean-up, closure of properties or compliance with Environmental Laws or any permit, license or approval, any related constraints on operating activities and any potential liabilities to third parties). On the basis of such review and the amount of its established reserves, the Company has reasonably concluded that such associated costs and liabilities would not, individually or in the aggregate, result in a Material Adverse Change.

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