Total Quality Management Sample Clauses

Total Quality Management a. During the Construction Period, the Concessionaire shall adhere to the Performance Standards and Technical Requirements as mentioned in the Schedules to this Concession Agreement. Concessionaire shall maintain adherence to such Performance Standards and Technical Requirements throughout the Operation and Maintenance Period of the Project. b. The Concessionaire shall institute a quality assurance system that shall be followed during the Concession Period. The quality assurance system shall involve testing of materials, equipments and services to ensure compliance of laid down Performance Standards and Technical Requirements, the upkeep of suitable records, charts, samples, photographs, etc, as approved by Authority. Compliance with the quality assurance system shall not relieve the Concessionaire of its duties, obligations or responsibilities under this Agreement. The Authority reserves the right to inspect periodically or at random, the materials, works, records and documents, and to take measurements and tests. The Concessionaire shall offer full co‐operation to such checks and inspections. c. During the Construction Period, details of all periodic tests, procedures and compliance documents shall be submitted to Independent Engineer for his information before each design and execution stage is commenced. When any document is issued to Independent Engineer, it shall be accompanied by the signed quality assurance statements for such document in a format approved by Independent Engineer. The Independent Engineer shall be entitled to audit any aspect of the system and recommend corrective action to be taken, if any.

Total Quality Management a During the Development and O&M Period, the Concessionaire shall adhere to the Performance Standards and Technical Requirements as mentioned in the Schedules to this Concession Agreement. The Concessionaire shall maintain adherence to such Performance Standards and Technical Requirements throughout the O&M Period of the Project. b The Concessionaire shall institute a quality assurance system that shall be followed during the Concession Period. Compliance with the quality assurance system shall not relieve the Concessionaire of its duties, obligations or responsibilities under this Agreement. The Authority reserves the right to inspect periodically or at random the project interventions. The Concessionaire shall offer full co‐operation to such checks and inspections.

Total Quality Management. A Quality Improvement and Management Program is prerequisite to the successful application of the PDS. Key elements should include: i. As with other aspects of a sound emergency dispatch program, a qualified emergency service professional must be engaged as ED Director. Depending upon the requirements and resources of the professional emergency service system, this may be a part-time or a full-time position. In either case, the ED Director must be empowered with control over professional policies, procedures and decisions in the system. The ED Director must be regularly involved at all levels, particularly at the ―front line‖ level where the EDs handle the calls for ED help. This helps even an experienced ED professional to become functionally ―dispatch literate.‖ The ED Director should also attend activities of the Quality Assurance committees and personnel, and evaluate and guide their performance. It is highly recommended that any ED Director who has not already participated in an I/NAED Executive Certification Course, do so before the end of the 6-month implementation period. This is required for eventual I/NAED Dispatch Center accreditation. ii. PRIORITY DISPATCH SYSTEM STEERING and REVIEW COMMITTEE(S): One or more committees should be established to set policy and review performance of ED operations with the PDS. The ED Director should participate in all material decisions by these committees and should be included as a signatory on any policy or procedural determinations made by such committees. A PDS Steering and Review Committee should be established and meet at least quarterly to review, evaluate, and approve the application of policies or procedures affecting PDS operations.

Total Quality Management. (a) The parties agree that it is to their mutual advantage to maximize the quality of service provided to GHC's customers. To that end, the parties agree to cooperate with each other to continuously improve GHC's service to its customers through seeking out and implementing efficiencies which may be implemented by GHC to assist in Xxxx'x performance of the Work. (b) Should Xxxx fail to meet the mutually agreed upon Performance Standards contained in Addendum 1, the liaisons shall review the reasons for such failure and attempt to resolve the reasons for the failure. If the liaisons are unable to agree on a solution to prevent the recurrence of the failure, or if the failure recurs for whatever reason, the matter shall be referred to arbitration in accordance with Paragraph 25 below. (c) Representatives of management from each party with authority to bind each party shall meet not less than annually to revise, as necessary, the Performance Standards, the Capital Budget and Expense Plan. Any revisions to the Performance Standards shall be subject to the mutual agreement of the parties.

Total Quality Management. This Agreement will allow the company to continue to find new and better ways to maintain a competitive edge and strengthen its businesses. Security for the organisation and employees equally, depends upon understanding and applying the working principles found in total quality management. The company, through its employees, is committee to focusing on continuous process improvement and eliminating waste in order to provide increased customer satisfaction. The company has committed itself to such improvements through accreditation to AS/NZS ISO 9001-2000 Everyone’s contribution to such a philosophy will contribute to future security and all parties promise to xxxxxx and promote a measurable quality-based environment.

Total Quality Management. In private sector, Total Quality Management (TQM) is an approach that seeks to improve quality and performance which will meet or exceed customer expectations. This can be achieved by integrating all quality-related functions and processes throughout the company. TQM looks at the overall quality measures used by a company including managing quality design and development, quality control and maintenance, quality improvement, and quality assurance. TQM takes into account all quality measures taken at all levels and involving all company employees (Liker, 2004). There are abundant of reports cited a success case in improving organization performance and achieve customer satisfaction. Therefore, concept and tools of TQM has been applied into a measure in implementing RBM/GG as well. The tools of Total quality management help organizations to identify, analyze and assess qualitative and quantitative data that is relevant to their business. These tools can identify procedures, ideas, statistics, cause and effect concerns and other issues relevant to their organizations. Each of which can be examined and used to enhance the effectiveness, efficiency, standardization and overall quality of procedures, products or work environment, in accordance with ISO 9000 standards (International Organization for Standardization, 2000 & 2009). TQM tools illustrate and aid in the assimilation of complicated information such as: 1) Identification of target audience 2) Assessment of customer needs 3) Competition& Market analysis (e.g. Force field) 4) Brainstorming ideas 5) Productivity changes (e.g. PCDA) 6) Various statistics 7) Staff duties and work flow analysis (e.g. Time study) 8) Statement of purpose 9) Financial analysis 10)Model creation 11)Business structure 12)Logistic analysis As a results, TQM tools has been implemented as RBM/GG tools in design and improve public service.

Total Quality Management. This Enterprise Partnership Agreement aims to not only improve wages and conditions for the workforce but also improve the quality, efficiency and effectiveness of services to the QFRA’s clients. One way in which this will be achieved is through the banner of total quality management. The QFRA delivers a high quality service to its customers. It is intended that the quality of these services will become a benchmark for the industry in Australia and overseas. To help achieve this aim, the organisation will develop a management style based on the empowerment of its employees and adherence to total quality management principles. The application of this management style will enable the QFRA to provide cost effective products and services to customers and will create an environment that ensures change processes that can be responsive to customer trends, needs and expectations. To ensure quality improvements occur, the following components are necessary: • clear communication to all employees of QFRA’s policies and procedures; • all employees adopt responsibility for the quality of the work they carry out; • willingness to share needs with supervisors/managers; • being prepared to admit our own ‘short comings’ and seek guidance and/or expert assistance; • responses to openness are to be dealt with in a positive and supportive manner; • consultation among all employees to ensure the quality standards are achieved and improved; and • employee involvement in measuring quality.

Total Quality Management. Quality is of critical importance to the success of the Employer and all Employees will be committed to maintaining the standards required by ISO2000, HACCP and Foodsafe principles. All Employees will be committed to and abide by Company quality policies and improving standards of hygiene and housekeeping.

Total Quality Management. (Oakland, 2003)

Total Quality Management. The comprehensive approach towards quality management system. The process of individual & organizational development the purpose of which is to increase the level of satisfaction of all the stakeholders.