Application Monitoring. The Supplier will make every effort to conduct upon Bank’s request; periodic monitoring of the system performance to determine whether there is deterioration and advice the Bank on the same.
Application Monitoring. The Application Monitoring services provided by IT Operations supplements the application monitoring functions of the IT Application Support and Business Unit support organizations. Application Monitoring service provides automated monitoring and failure detection for pro-active service level management. Application Monitoring Services include:
Application Monitoring. Sabre will provide 24x7 automated monitoring of Customer applications. Sabre and Customer will establish reasonable levels of monitoring with respect to: - Application Error and Performance (response time). - URL Monitoring.
Application Monitoring. The Contractor’s application monitoring services will ensure the Contractor’s System maintains a high level of availability and performance for the State and its Users. The Contractor’s ITIL V3 based approach will emphasize the importance of a continual cycle of monitoring, reporting and subsequent action in the case of availability and performance related exceptions. The Contractor’s primary goal will be to reduce down time through monitoring and management at first level (Level 1) as outlined in our Integrated Tiered Support Model. The Contractor shall:
1. Reduce downtime through monitoring availability and performance of applications.
2. Resolve an incident before it can impact the business (proactive detection and resolution), thereby moving from reactive to proactive Service Delivery.
3. Provide insights through trend analysis of ticket / event data (data analytics) in order to achieve suppression of events / alerts.
4. Detect unauthorized changes and ensures organizational compliance.
5. Integrate operations center at level 1, thereby considerably improving operational efficiency.
6. Automate repetitive manual monitoring tasks, for example manual “ready-for- business” checks.
7. Eliminate noise or false-positive application events through root cause fixes or by optimizing event threshold levels.
8. Implement advanced monitoring techniques resulting in the reduction of mean time to detect major incidents.
Application Monitoring. For accurate monitoring of performance and to plan maintenance, the client will supply the WSH with basic application usage requirements. This is especially important for non-business hour maintenance when the staff must coordinate activities across multiple machines.
Application Monitoring. Provider shall use commercially proven application monitoring techniques to be able to notify Buyer via email to [insert email distribution list name] immediately upon alerting of outage or performance degradation. Monthly Solution/Service Availability Reports shall be provided in electronic format and delivered to [insert email distribution list name]. Such reports shall at least contain all of the service levels identified in Section 6 above and the corresponding service level metric for that applicable month, indicating for each service level and related metric, the total number of reported issues received and the total number of reported issues meeting each metric. For example, the report for Month One might show 10 Severity Level One reports received, 10 responded to within 15 minutes and 9 resolved within one hour. Reports for the immediate preceding month shall be delivered within 5 business days of the next month.
Application Monitoring. Quest is monitored by HTTP requests every 30 seconds. Both successful and unsuccessful requests are logged for up-time reporting purposes. MRG staff are notified immediately if a request is not successful.
Application Monitoring. Chalk & Wire will track and report application usage when requested. All application hits will be recorded and logged at the server, with details of the parameters of each event, the requesting IP address and user account, and the time taken by the software to respond to the event. Chalk & Wire will provide the colleges with online application usage data when requested. Part of the online service is a log browser, with statistics on the number of hits and the server response times for each. Specific commands are tracked, in order to reveal the types of event which are presenting the most load to the server. Time-of-day breakdowns are also provided.
Application Monitoring. Based upon Customer's written ---------------------- instructions, INFLOW will monitor (__) Customer application test points. INFLOW will (1) Verify DNS server operation, (2) Verify FTP server operation, (3) Verify Mail server operation, (4) verify News server operation, (5) Ping a network device, (6) Verify connection to a service on a port, (7) Verify retrieval of a web page, and/or (8) Verify a web page transaction in order to monitor Customer application performance. INFLOW will notify the Customer by telephone, email or page of a failed test condition.
Application Monitoring. Every effort will be made to conduct periodic monitoring of production applications to assess application availability.
