Complaint Record. An employee may attach a written statement to any material placed in his/her personnel file under the provisions of this article. In the event a complaint results in a written reprimand, suspension, or termination, the employee may file a disciplinary grievance consistent with the provisions of this Agreement's article on Discipline and Dismissal.
Complaint Record. An employee may attach a written statement to any material to be placed in his/her personnel file under the provisions of this Article. Any action taken by the District as a result of a complaint shall be for just cause and may be appealed through the Grievance Procedure.
Complaint Record. All communication and information pertaining to the current status and resolution of complaints must be maintained in servicing files as well as a separate complaint history file detailing: date complaint received, name of individual assigned, nature of complaint, status of complaint (e.g., open, resolved), and action taken. Independent Evaluation of Loan Modification Denials
Complaint Record. Four environmental complaints (4 in March 2012) regarding the construction noise and water quality were recorded during the reporting period. The first complaint was received by ICC on 8 Mar 12 regarding mud drop from the site on the carriageway in Tuen Mun Road (Tsuen Wan Bound) near Pui To Road. As confirmed by the Contractor and Supervising Officer’s Representative, the complaint was related to mud drop from the site to the carriageway on 8 Mar 12. Immediate investigation has been conducted by Contractors. It was found that the mud in Tuen Mun Road (Tsuen Wan Bound) near Pui To Road was dropped on the carriageway due to vehicles leaving from site with insufficient wheel washing time. Actions have been taken by the contractors. Xxx drops has been cleared immediately following the complaint. All vehicles’ bodies and wheels are ensured to be cleaned of muds before leaving the site. Weekly site inspections by ET on 15 Mar and 22 Mar 22 revealed that the site condition was satisfactory and no muddy trail was observed on the carriageway. Based on the above information, it is therefore concluded that the complaint was work related under the Project. In view of this, ET recommended that the Contractor should undertake following mitigation measures to minimize the nuisance.
Complaint Record. An Airline's consumer complaint record for a particular month is measured by its number of consumer complaints per 100,000 passengers enplaned (rounded to two decimal places), as reported for that month by the DOT.(4) An Airline's consumer complaint record for the Measurement Period will be equal to the average of its DOT reported monthly consumer complaints per 100,000 enplanements for that period. Each Airline's consumer complaint record for the Measurement Period will then be ranked, with "1" being the best ranking (i.e., the lowest number of consumer complaints per 100,000
Complaint Record. One environmental complaint regarding air quality was recorded during the reporting period. The complaint was received by ICC on 30 Dec 13 related to the dust disturbance from nearby construction sites at Tuen Mun Road (near Chi Lok Garden). As confirmed by the Contractor and Supervising Officer’s Representative, the roof works was carried out in the nearby on the noise enclosure. It is anticipated that the nuisance was mainly due to the construction activities. As no other construction sites were in operation during the complaint period, it is concluded that the complaint was work-related under the Project. Highways Department Agreement No. HMW 5/2009 (EP) Traffic Improvements to Tuen Mun Road Town Centre Section Quarterly Environmental Monitoring and Audit Summary Report (November 2013 to January 2014) In accordance with the Action/Event Plan, additional 1-hr TSP monitoring was undertaken on 6 and 8 Jan 14 at the closest air monitoring station AM4 (The Chinese Manufacturers' Association Of Hong Kong Xxxx Xxxxxx Xxx Secondary School). The monitoring results are summarized as follow: Date Time 1- hr TSP (ug/m3) 6 Jan 14 13:10 – 14:10 55 14:10 – 15:10 56 15:10 – 16:10 49 8 Jan 14 13:30 – 14:30 68 14:30 – 15:30 52 15:30 – 16:30 58 The monitoring results are well below the Action Level (294 ug/m3) and Limit Level (500 ug/m3). ET’s on-site observations during the monitoring also suggested that no abnormal construction activities were observed within the site area. Nevertheless, ET recommended that the Contractor should undertake following mitigation measures to minimize the nuisance.
Complaint Record. No environmental complaint was recorded during the reporting period. The updated statistical summary of complaint is presented in Table 6.1. Table 6.1 Summary of complaints for the contract Reporting Period Complaint Statistics Area of Concern Validity to the Project Status Number Cumulative 01/11/10 – 30/11/10 1 1 Noise Yes (Ref.: C001) Closed on 30 Nov 10. 01/02/11 – 28/02/11 1 2 Noise Yes (Ref.: C002) Closed on 2 Mar 11. 01/03/11 – 31/03/11 0 2 - - - 01/04/11 – 30/04/11 2 4 Water Yes (Ref.: C003) Closed on 16 Apr 11. Noise Yes (Ref.: C004) Closed on 16 May 11. 01/05/11 – 31/05/11 1 5 Water Yes (Ref.: C005) Closed on 10 Jun 11. 01/06/11 – 30/06/11 1 6 Air Yes (Ref.: C006) Closed on 23 Jun 11.
