Environmental Complaints. Promptly give notice to Lender (a) of any Environmental Complaint affecting the Borrower or any of its Subsidiaries, any property owned, operated or used by the Borrower or any of its Subsidiaries, or any part thereof or the operations of the Borrower or any of its Subsidiaries, or any other person on or in connection with such property or any part thereof (including receipt by the Borrower or any of its Subsidiaries of any notice of (i) the happening of any event involving the use, spill, release, leak, seepage, discharge or clean-up of any Hazardous Substance or (ii) any complaint, order, citation or notice with regard to air emissions, water discharges, or any other environmental, health or safety matter affecting the Borrower or any of its Subsidiaries from any person or entity (including without limitation the United States Environmental Protection Agency)), and (b) of any notice from any person of (i) any violation or alleged violation of any Relevant Environmental Law relating to any such property or any part thereof or any activity at any time conducted on any such property, (ii) the occurrence of any release, spill or discharge in a quantity that is reportable under any Relevant Environmental Law or (iii) the commencement of any clean-up pursuant to or in accordance with any Relevant Environmental Law of any Hazardous Substance on or about any such property or any part thereof.
Environmental Complaints. 15.3.1 Complaints shall be referred to the ET Leader for action. The ET Leader shall undertake the following procedures upon receipt of any complaint:
Environmental Complaints. 7.4.1 The Operator shall develop and implement a complaints procedure for reporting, recording and closing out environmental complaints from the public, including complaints relating to noise and vibration. The environmental complaints procedure shall be included in the EMP.
Environmental Complaints. Borrowers shall promptly give notice to Lender: (a) of any Environmental Complaint affecting any Borrower, any property owned, operated or used by Borrowers or any part thereof or the operations of any Borrower, or any other person on or in connection with such property or any part thereof (including receipt by any Borrower of any notice of (i) the happening of any event involving the use, spill, release, leak, seepage, discharge or clean-up of any Hazardous Substance or (ii) any complaint, order, citation or notice with regard to air emissions, water discharges, or any other environmental, health or safety matter affecting Borrowers from any person or entity (including without limitation the United States Environmental Protection Agency), and (b) of any notice from any person of (i) any violation or alleged violation of any Relevant Environmental Law relating to any such property or any part thereof or any activity at any time conducted on any such property, (ii) the occurrence of any release, spill or discharge in a quantity that is reportable under any Relevant Environmental Law, or (iii) the commencement of any clean-up pursuant to or in accordance with any Relevant Environmental Law of any Hazardous Substance on or about any such property or any part thereof.
Environmental Complaints. The complaints handling procedure will be as follows. The ET will undertake the following procedures upon receipt of a complaint:
Environmental Complaints. The Contractor/sub-contractor shall inform Yorkshire Forward of any complaints received from local communities, residents or other interested parties related to the Project.
Environmental Complaints. 8.3.1 Complaints should be referred to the EAT Leader for carrying out complaint investigation procedures. The EAT Leader in association with the EMT should undertake the following procedures upon receipt of the complaints:
Environmental Complaints. 12.3.1.1 The following procedures should be undertaken upon receipt of any environmental complaint:
Environmental Complaints. The Department of Environment, Parks, Heritage and the Arts (DEPHA) will work with councils to provide greater clarity with respect to which authority (for example, the Environment Protection Authority or councils) deals with different environmental complaints, such as noise from motor vehicles, pollution from pleasure craft and noise from licensed premises. CULTURE AND HERITAGE The Arts Arts Tasmania (DEPHA) will work with councils to further develop cultural planning for their region and the involvement of artists in cultural development. Arts Tasmania would also like to work with councils in the development of opportunities for increased participation, employment and investment in cultural activities and culturally based enterprises. Arts Tasmania would like to work collaboratively with councils on selected programs that it delivers, such as Tasmania Performs, Tasmanian Living Writers' Week, Tasmanian Living Artists' Week and Amplified. Heritage Surveys Heritage Tasmania would like to assist councils in a heritage survey of their municipal area to further explore the cultural heritage significance of the area and to work with Tourism Tasmania and councils to determine what, if any, new tourism ventures may arise from that information. EDUCATION Learning and Development The Training Consortium, Public Sector Management Office (DPAC) will work with councils to enable liaison and information sharing in the area of learning and development, with a view to developing a closer working relationship between the State Government and councils in this area. The key issues to be explored are: • increasing the involvement and interaction between council and State Government staff through learning and development programs • increasing the participation of council staff in learning and development programs organised by the State Government. ECONOMIC DEVELOPMENT The Department of Economic Development and Tourism (DEDT) will progress with councils the following business, investment and tourism-related initiatives: • support for the growth and development of businesses • improving the capacity of businesses to attract and retain skilled labour, respond to skills shortages and identify sustainable employment opportunities for the long-term unemployed and disadvantaged job seekers • identifying and collaborating on new investment opportunities • promoting the new statewide zone marketing approach to tourism • collaboration on the impending Tourism Infrastructure Investment...
Environmental Complaints. Complaints should be referred to the ET for action. The ET should undertake the following procedures upon receipt of any valid complaint: ▪ Investigate the complaint to determine its validity, and assess whether the source of the problem is due to works activities; ▪ Log complaint and date of receipt onto the complaint database and inform the ER and IEC if valid; ▪ Identify mitigation measures if a complaint is valid and due to the works of the Project; ▪ Advise the Contractor if mitigation measures are required; ▪ Review the Contractor's response to identified mitigation measures, and the updated situation; ▪ Undertake additional monitoring and audit to verify the situation if necessary, and review that circumstances leading to the complaint do not recur; ▪ If the complaint is referred by EPD, keep EPD informed on the status of the complaint investigation and follow-up action and report to EPD upon completion of the investigation; and ▪ Record the complaint, investigation, the subsequent actions and the results in the monthly EM&A reports. During the complaint investigation work, the Contractor and ER should cooperate with the ET in providing all the necessary information and assistance for completion of the investigation. If mitigation measures are identified in the investigation, the Contractor should promptly carry out the mitigation. The ER should ensure that the measures have been carried out by the Contractor. A flow chart of the complaint response procedures is shown in Figure 11.1. Sample of the complaint log is shown in Appendix C.
