CONTRACT AND SERVICE MANAGEMENT Sample Clauses

CONTRACT AND SERVICE MANAGEMENT. INTRODUCTION IMPLEMENTATION
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CONTRACT AND SERVICE MANAGEMENT. 30 114 23 Contract Minimums................................................................. 34 24 Warranties........................................................................ 35
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CONTRACT AND SERVICE MANAGEMENT. 16.1 BPA and Exult shall manage the relationship between the parties, the Agreement and the Country Agreements, including the provision of the Services in accordance with Schedule P (Global Governance Arrangements).
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CONTRACT AND SERVICE MANAGEMENT. R 30 1.1 Establishes, manages and reforms primary health programs in accordance with the strategic directions of Pilbara Population Health. 1.2 Ensures effective program planning, implementation and evaluation with senior staff. 1.3 Assists in securing appropriate service funding in conjunction with Director of Pilbara Population Health 1.4 Responsible for the operational delivery of agreements for the provision of health services in conjunction with Director of Pilbara Population Health. 1.5 Undertakes and ensures contract schedules and reports are prepared in accordance with specified time frames in conjunction with Director of Pilbara Population Health. 1.6 Undertakes and ensures the effective management of financial, human and physical resources associated with the provision of primary health programs. 1.7 Represents the interests of Pilbara Population Health on various committees, working groups and professional networks. 1.8 Supports and implements quality improvement initiatives. 1.9 Produces reports as required by Director of Pilbara Population Health. 1.10 Ensures services and programs and resource utilisation is delivered with respect to staff and client safety, cost, and environmental considerations consistent with guidelines and best practice.
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CONTRACT AND SERVICE MANAGEMENT. The SERVICE PROVIDER and the CUSTOMER shall comply with their respective contract management obligations set out in Schedule 2-6. The SERVICE PROVIDER shall provide the Ordered Services in accordance with the Implementation Plan specified in Schedule 2-15. If requested, the SERVICE PROVIDER shall review and comment on the Implementation Plan and in particular provide guidance as to whether the Implementation Plan is sufficiently detailed so as to enable the CUSTOMER to manage the implementation of the Ordered Services effectively. The SERVICE PROVIDER shall monitor its performance against the Implementation Plan. If, at any time, the SERVICE PROVIDER becomes aware that it will not (or is unlikely to) achieve any agreed milestone by the agreed date it shall immediately notify the CUSTOMER of the fact of the delay and summarise the reasons for it. The SERVICE PROVIDER shall, as soon as possible and in any event not later than ten (10) Working Days after the initial notification under Clause 6.3, give the CUSTOMER full details in writing of the reasons for and consequences of the delay and if the SERVICE PROVIDER claims that the delay is due to the CUSTOMER, the reason for making that claim. Whether the delay is due to the CUSTOMER or not, the SERVICE PROVIDER shall deploy all additional resources, and take all reasonable steps necessary to eliminate or mitigate the consequences of the delay, including without limitation issuing a correction plan (covering those aspects for which the SERVICE PROVIDER is responsible) for approval not later than ten (10) Working Days after the initial notification under Clause 6.3, which once approval has been secured, shall be followed. Any disputes about or arising out of delays shall be resolved through the Dispute Resolution Procedure in Clause 19 as may be amplified in Schedule 2-9 (“Dispute Resolution Procedure”). Pending the resolution of the dispute both parties shall continue to work to resolve the causes of, and mitigate the effects of, the delay. If any Ordered Services do not pass the Acceptance Procedures then without prejudice to its other remedies the CUSTOMER shall be entitled to require the payment of Liquidated Damages for delay, which shall be payable by the SERVICE PROVIDER on demand, where Schedule 2-14 identifies that Liquidated Damages are payable in respect of delay in achievement of the relevant milestone. These payments will accrue on a daily basis from the relevant milestone date and will continue to ...
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CONTRACT AND SERVICE MANAGEMENT. This Schedule specifies the requirements in respect of Contract and service management issues.
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Related to CONTRACT AND SERVICE MANAGEMENT

  • Service Management Effective support of in-scope services is a result of maintaining consistent service levels. The following sections provide relevant details on service availability, monitoring of in-scope services and related components.

  • Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:

  • Construction Management Services a. A-E may be required to review and recommend approval of submittals, shop drawings, Request for Information (RFI) and/or calculations for temporary structures such as trench shoring, false work and other temporary structural forms. b. A-E may be required to review and advise the County Representative on the overall project schedule, including staging and completion dates, duration, milestones, and interfaces. Immediately notify Representative if the proposed work schedule does not conform to the contract documents, including the plans, specifications, and permits or that may require special inspection or testing, or work stoppage. c. Review on a monthly basis the project schedule and/or Critical Path Method (CPM) schedule submitted by the Construction Contractor. Make recommendations concerning the Construction Contractor’s adherence thereto. Recommend possible solutions to scheduling problems so as to complete the project on time, within budget, and in accordance with the contract drawings and specifications. d. Review scope of work and identify potential contract change orders. Prepare independent cost estimates for any changes resulting from design revisions or change in field conditions. Prepare and recommend for approval all contract change orders. e. Evaluate the merit of any potential claims or requests for equitable adjustment submitted by the Construction Contractor. Prepare analysis of potential claims include recommendations regarding settlement of the claims. f. Assist County staff in project related issues with other Agencies, or departments, engineering and material testing support firms, CEQA consultants, utilities agencies, etc. g. Assist in community outreach meetings and media relations h. Review for acceptance/approval of Storm Water Pollution Prevention Plan (SWPPP) in accordance with the general Permit of Discharges of Storm Water Associated with Construction Activity (Construction General Permit, including dewatering/diversion plans per the State’s DeMinimus Permit).

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity 1.1.02 Identify at least one individual to act as the program contact in the following areas: 1. Immunization Program Manager;

  • PERFORMANCE MANAGEMENT SYSTEM 6.1 The Performance Plan (Annexure A) to this Agreement sets out – 6.1.1 The standards and procedures for evaluating the Employee’s performance; and 6.1.2 The intervals for the evaluation of the Employee’s performance. 6.2 Despite the establishment of agreed intervals for evaluation, the Employer may in addition review the Employee’s performance at any stage while the contract of employment remains in force; 6.3 Personal growth and development needs identified during any performance review discussion must be documented in a Personal Development Plan as well as the actions agreed to and implementation must take place within set time frames; 6.4 The Employee’s performance will be measured in terms of contributions to the goals and strategies set out in the Employer’s Integrated Development Plan (IDP) as described in 6.6 – 6.12 below; 6.5 The Employee will submit quarterly performance reports (SDBIP) and a comprehensive annual performance report at least one week prior to the performance assessment meetings to the Evaluation Panel Chairperson for distribution to the panel members for preparation purposes; 6.6 Assessment of the achievement of results as outlined in the performance plan: 6.6.1 Each KPI or group of KPIs shall be assessed according to the extent to which the specified standards or performance targets have been met and with due regard to ad-hoc tasks that had to be performed under the KPI, and the score of the employer will be given to and explained to the Employee during the assessment interview. 6.6.2 A rating on the five-point scale shall be provided for each KPI or group of KPIs which will then be multiplied by the weighting to calculate the final score; 6.6.3 The Employee will submit his self-evaluation to the Employer prior to the formal assessment; 6.6.4 In the instance where the employee could not perform due to reasons outside the control of the employer and employee, the KPI will not be considered during the evaluation. The employee should provide sufficient evidence in such instances; and 6.6.5 An overall score will be calculated based on the total of the individual scores calculated above.

  • STATEWIDE CONTRACT MANAGEMENT SYSTEM If the maximum amount payable to Contractor under this Contract is $100,000 or greater, either on the Effective Date or at any time thereafter, this section shall apply. Contractor agrees to be governed by and comply with the provisions of §§00-000-000, 00-000-000, 00-000-000, and 00- 000-000, C.R.S. regarding the monitoring of vendor performance and the reporting of contract information in the State’s contract management system (“Contract Management System” or “CMS”). Contractor’s performance shall be subject to evaluation and review in accordance with the terms and conditions of this Contract, Colorado statutes governing CMS, and State Fiscal Rules and State Controller policies.

  • SITE MANAGEMENT We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

  • Project Management Project Management Institute (PMI) certified project manager executing any or all of the following: • Development of Project Charter • Development of project plan and schedule • Coordination and scheduling of project activities across customer and functional areas • Consultation on operational and infrastructure requirements, standards and configurations • Facilitate project status meetings • Timely project status reporting • Address project issues with functional areas and management • Escalation of significant issues to customers and executive management • Manage project scope and deliverable requirements • Document changes to project scope and schedule • Facilitate and document project closeout

  • Virus Management DST shall maintain a malware protection program designed to deter malware infections, detect the presence of malware within DST environment.

  • Quality Management System Supplier hereby undertakes, warrants and confirms, and will ensue same for its subcontractors, to remain certified in accordance with ISO 9001 standard or equivalent. At any time during the term of this Agreement, the Supplier shall, if so instructed by ISR, provide evidence of such certifications. In any event, Supplier must notify ISR, in writing, in the event said certification is suspended and/or canceled and/or not continued.

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