Quality First Program Sample Clauses

Quality First Program. A “Quality First” performance-based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The establishment, disestablishment, administration and regulation of “Quality First” programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a fifty-fifty (50/50) basis (50 cents on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: SAVINGS ANNUALIZED TEMPORARY WAGE RATE % INCREASE Aggregate Amount Saved Total Potential Employee Payout 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum
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Quality First Program. A “Quality First” performance-based team incentive plan in addition to regular wages set forth in the Memorandum of Agreement shall be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a 50/50 basis ($.50 on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: SAVINGS ANNUALIZED TEMPORARY WAGE RATE % INCREASE Aggregate Amount Saved: Total Potential Employee Payout 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum The Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. This program shall not result in any negative personnel action, loss of regular compensation, loss of promotion or any other punitive action against an employee or group of employees. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. Employee Eligibility Criteria: To be eligible to participate in the Quality First Program requires that, during each applicable plan year which begins on July 1;
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Quality First Program. ‌ A Quality First Performance based incentive plan may be instituted in County departments. The purpose of Quality First will be to insure the achievement of quality service and customer satisfaction. The establishment, disestablishment, administration, and regulation of Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees.
Sample 1Sample 2See All (5)
Quality First Program. A “Quality First” performance-based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The establishment, disestablishment, administration and regulation of Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. If the County determines, in its sole discretion, that the Quality First Program will be authorized during the term of this MOA, a Quality first Program wage adjustment for a temporary period of time of up to four percent (4%) of an employee’s biweekly rate of pay, will be paid pursuant to the provisions implemented in the Quality First Program. Employee Eligibility Criteria: Effective June 27, 2003, eligibility to participate in the Quality First Program requires that, during each applicable plan year:
Sample 1Sample 2See All (4)
Quality First Program. ‌ A “Quality First” performance based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The “Quality First” Program is a group incentive plan independent of the wage schedule. It shall not result in wages being lowered. The Union will have input into the design and review of the Quality First performance teams and measures and to address Quality First operational issues through the Union Management committee. The establishment, disestablishment, administration and regulation of Quality First programs shall be at the discretion of the County. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment, an additional increase on a 50/50 basis (50 cents on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: SAVINGS ANNUALIZED TEMPORARY WAGE RATE % INCREASE‌ Aggregate Amount Saved Total Potential Employee Payout 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum
Sample 1
Quality First Program. A “Quality First" performance based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The Quality First Program is a group incentive plan independent of the wage schedule. It shall not result in wages being lowered. The Association will have input into the design and review of the Quality First performance teams and measures and to address Quality First operational issues through the Labor/Management Committee. The establishment, disestablishment, administration and regulation of Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a fifty-fifty (50/50) basis ($.50 on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: SAVINGS ANNUALIZED TEMPORARY WAGE RATE % INCREASE Aggregate Amount Saved Total Potential Employee Payout 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum
Sample 1

Related to Quality First Program

  • Quality Assurance Program An employee shall be entitled to leave of absence without loss of earnings from her or his regularly scheduled working hours for the purpose of writing examinations required by the College of Nurses of Ontario arising out of the Quality Assurance Program.

  • Training Program It is agreed that there shall be an Apprenticeship Training Program, the provisions of which are set forth in Exhibit "D", which is attached hereto and forms part of this Agreement.

  • Quality Assurance The parties endorse the underlying principles of the Company’s Quality Management System, which seeks to ensure that its services are provided in a manner which best conforms to the requirements of the contract with its customer. This requires the Company to establish and maintain, implement, train and continuously improve its procedures and processes, and the employees to follow the procedures, document their compliance and participate in the improvement process. In particular, this will require employees to regularly and reliably fill out documentation and checklists to signify that work has been carried out in accordance with the customer’s specific requirements. Where necessary, training will be provided in these activities.

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