Quality First Program. A “Quality First” performance-based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The establishment, disestablishment, administration and regulation of “Quality First” programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a fifty-fifty (50/50) basis (50 cents on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum
Quality First Program. A Quality First Performance based incentive plan may be instituted in County departments. The purpose of Quality First will be to insure the achievement of quality service and customer satisfaction. The establishment, disestablishment, administration, and regulation of Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees.
Quality First Program. A “Quality First” performance-based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The establishment, disestablishment, administration and regulation of Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. If the County determines, in its sole discretion, that the Quality First Program will be authorized during the term of this MOA, a Quality first Program wage adjustment for a temporary period of time of up to four percent (4%) of an employee’s biweekly rate of pay, will be paid pursuant to the provisions implemented in the Quality First Program.
1. The employee must have begun his/her employment with the County on or before December 31st;
2. The employee must not have received a sub-standard performance evaluation or equivalent rating; and
3. The employee must not have received final disciplinary action, which includes any County appeal or County review procedures including the Civil Service Commission. (Disciplinary actions are defined as those formal actions that are recognized by the Civil Service Rules, Section 7.3.)
4. Effective June 22, 2007, Letters of Reprimand will not be disqualifying for Quality First.
Quality First Program. A “Quality First” performance based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The “Quality First” Program is a group incentive plan independent of the wage schedule. It shall not result in wages being lowered. The Union will have input into the design and review of the Quality First performance teams and measures and to address Quality First operational issues through the Union Management committee. The establishment, disestablishment, administration and regulation of Quality First programs shall be at the discretion of the County. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment, an additional increase on a 50/50 basis (50 cents on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: SAVINGS ANNUALIZED TEMPORARY WAGE RATE % INCREASE Aggregate Amount Saved Total Potential Employee Payout 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum
Quality First Program. A “Quality First” performance-based team incentive plan in addition to regular wages set forth in the Memorandum of Agreement shall be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a 50/50 basis ($.50 on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: The Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. This program shall not result in any negative personnel action, loss of regular compensation, loss of promotion or any other punitive action against an employee or group of employees. Quality First programs are separate from and in addition to other current discretionary award programs for County employees.
a. The employee must have begun their employment with the County on or before December 31;
b. The employee must not have received a sub-standard performance evaluation or equivalent rating; and
c. The employee must not have received final disciplinary action, which includes any County appeal or County review procedures including the Civil Service Commission. Disciplinary actions are defined as those formal actions that are recognized by the Civil Service Rules, Section 7.3 but shall not include written reprimands. The department will notify the Association when the planning process begins for a Pay for Performance Program. The department will ask the Association to attend and participate in the planning session with employees and managers on the establishment of the goals and objectives of the Program. Such programs will be developed at the department level or other divisional unit. The department may institute Quality First goals and objectives for smaller work groups in conjunction with department Quality First plans. The Chief Administrative Officer will have final approval of all programs.
Quality First Program. A “Quality First” performance based incentive plan may be instituted in County departments. The purpose of Quality First will be to insure the achievement of quality service and customer satisfaction. The establishment, disestablishment, administration and regulation of “Quality First” programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a fifty-fifty (50/50) basis (50 cents on the dollar) up to a maximum of four percent (4.0%) in accordance with the following:
1. Fiscal Year 2003-2004: A pay for performance wage adjustment for a temporary period of time up to a maximum of four percent (4.0%) annually of an employee’s biweekly rate of pay pursuant to the provisions implemented in the Quality First Program.
Quality First Program. A “Quality First” performance-based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The Quality First Program is a group incentive plan independent of the wage schedule. It shall not result in wages being lowered. The Association will have input into the design and review of the Quality First performance terms and measures. The establishment, disestablishment, administration and regulation of Quality First programs shall be at the discretion of the County. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment, an additional increase on a 50/50 basis (fifty cents ($0.50) on the dollar) up to a maximum of four percent (4.0%). 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum The Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. This program shall not result in any negative personnel action, loss of regular compensation, loss of promotion or any other punitive action against an employee or group of employees. Quality First programs are separate from, and in addition to, other current discretionary award programs for County employees.
Quality First Program. A “Quality First” performance based team incentive plan in addition to regular wages set forth in the Memorandum of Agreement shall be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment, an additional increase on a 50/50 basis (50 cents on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum The Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. This program shall not result in any negative personnel action, loss of regular compensation, loss of promotion or any other punitive action against an employee or group of employees. Quality First programs are separate from and in addition to other current discretionary award programs for County employees.
Quality First Program. A “Quality First” performance-based team incentive plan in addition to regular wages set forth in the Memorandum of Agreement shall be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a 50/50 basis ($.50 on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: The Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. This program shall not result in any negative personnel action, loss of regular compensation, loss of promotion or any other punitive action against an employee or group of employees. Quality First programs are separate from, and in addition to, other current discretionary award programs for County employees.
a. The employee must have begun their employment with the County on or before December 31;
b. The employee must not have received a sub-standard performance evaluation or equivalent rating; and
c. The employee must not have received final disciplinary action, which includes any County appeal or County review procedures including the Civil Service Commission. Disciplinary actions are defined as those formal actions that are recognized by the Civil Service Rules, Section
Quality First Program. A “Quality First" performance based incentive plan may be instituted in County departments. The purpose of Quality First will be to ensure the achievement of quality service and customer satisfaction. The Quality First Program is a group incentive plan independent of the wage schedule. It shall not result in wages being lowered. The Association will have input into the design and review of the Quality First performance teams and measures and to address Quality First operational issues through the Labor/Management Committee. The establishment, disestablishment, administration and regulation of Quality First programs shall be at the discretion of the County and shall not be subject to appeal under the Grievance Procedure of this Agreement. Quality First programs are separate from and in addition to other current discretionary award programs for County employees. The Quality First program provides up to two percent (2.0%) in temporary incentive pay annually for success in achieving at least two percent (2.0%) savings through the program. To reward a team of employees whose efforts result in surpassing two percent (2.0%) in goals/savings, employees can receive, in a temporary salary adjustment an additional increase on a fifty-fifty (50/50) basis ($.50 on the dollar) up to a maximum of four percent (4.0%) in accordance with the following: 2.0% 2.0% 3.0% 2.5% 4.0% 3.0% 5.0% 3.5% 6.0% maximum 4.0% maximum
