REQUESTING NEW SERVICES Sample Clauses

REQUESTING NEW SERVICES. This SLA describes the services currently provided to customers by ICTS. Faculties and departments are welcome to request additional services. These often attract a fee, and may require the negotiation of a separate top-up SLA. Customer should log a development request – a request for ICTS to consider providing a new service or system, or to substantially redesign or develop an existing service or system. An example would be where ICTS is asked to develop and host a new database or to install a server for a specific department or faculty. …………………………………………………………………. Date:………………….. Chair of UICTC …………………………………………………………………. Date:………………….. Executive Director: ICT Password management for UCT network identities Campus, wireless and residence network ResNet: the residence network UCT network identity Description • issuing of a UCT network identity • cancelling of a UCT network identity • changing customer details Applicable to • UCT staff and students • authorised third parties as defined in the UCT role model Constraints • fundamental external constraints • A network identify cannot be issued if the UCT network identity holder’s UCT organisational code has not been defined and accurately captured in the applicable system. To access the service Individual users cannot directly have network identities issued or cancelled. These processes happen automatically as described below. For a staff identity to be issued: The activation date captured by the HR department into the SAP HR system has been reached. The staff member’s department must submit the HR101 form to HR at least 4 weeks before s/he commences work. For a staff identity to be cancelled: The HR department must have captured into the SAP HR system the HR145 termination form received from the staff member’s department. For a third party account to be issued: The activation date captured by an authorised user in a department (or Campus Security) into the 3rd party system has been reached. The relevant department must submit a completed BAS03 form. For a third party account to be cancelled: The end date specified on the BAS03 form when the third party account was issued has been reached. For students: • UCT must have accepted a student’s application before a limited network identity with access to PeopleSoft is issued. • UCT must have made a student an offer to study before a basic network identity is issued. Service request Service level target (working days) cancelling a UCT network identity Completed in 1 da...
Sample 1
AutoNDA by SimpleDocs
REQUESTING NEW SERVICES. This SLA describes the services that would be provided to the CUSTOMER by SEBATA. The CUSTOMER and / or its various departments may request additional services. These often attract a fee, and may require the negotiation of a top-up SLA. The CUSTOMER should contact the ICT helpdesk to log a development request – a request for SEBATA to consider providing a new service or system (in other words, something not catered for at present) or to substantially re-design or development an existing service or system.
Sample 1
REQUESTING NEW SERVICES. ‌ This SLA describes the services currently provided to RBINS' users by the ICT&MM service. Departments and services of the Institute are welcome to request additional services. These may require the negotiation of a separate SLA. RBINS' users should address their demand on xxxx://xxxxxxxx.xxxxxxxxxxxxxxx.xx to log a new service request not already catered for or to substantially redesign or develop an existing service or system. (e.g.:develop a new database or to install a new server for a department).
Sample 1
REQUESTING NEW SERVICES. This SLA describes the services that would be provided to the CUSTOMER by EWS (PTY) LTD. The CUSTOMER and / or its various departments may request additional services. These often attract a fee, and may require the negotiation of a top-up SLA. The CUSTOMER should contact the helpdesk to log a development request – a request for EWS (PTY) LTD to consider providing a new service or system (in other words, something not catered for at present) or to substantially re- design or development an existing service or system.
Sample 1

Related to REQUESTING NEW SERVICES

  • New Services If, within ninety (90) days after the Distribution Date, a Party desires the other Party to provide additional or different services which such other Party is not expressly obligated to provide under this Agreement (excluding, for the avoidance of doubt, any Additional Services or Service Adjustments, the “New Services”), then such Party will provide a written change request (in the form agreed by the Parties) to the other Party within ninety (90) days after the Distribution Date. The Party receiving such request shall negotiate in good faith to provide such New Service; provided, however, that no Party shall be obligated to provide any New Services, including because the Parties are unable to reach agreement on the terms thereof (including with respect to Service Charges therefor). If the Parties agree to any such New Service, then the Parties shall document such terms in a Service Schedule to be incorporated in Schedule A or Schedule B, as applicable. The Service Schedule shall describe in reasonable detail the nature, scope, service period(s), termination provisions and other terms applicable to such New Services. Each supplement to the applicable Service Schedule, as agreed to in writing by the Parties, shall be deemed part of this Agreement as of the date of such agreement and the New Services set forth therein shall be deemed “Services” provided under this Agreement, in each case subject to the terms and conditions of this Agreement. The Parties shall in good faith determine any costs and expenses, including any start-up costs and expenses, which would be incurred by the Provider in connection with the provision of such New Service, which costs and expenses shall be borne solely by the Recipient.

  • Proposed Policies and Procedures Regarding New Online Content and Functionality By October 31, 2017, the School will submit to OCR for its review and approval proposed policies and procedures (“the Plan for New Content”) to ensure that all new, newly-added, or modified online content and functionality will be accessible to people with disabilities as measured by conformance to the Benchmarks for Measuring Accessibility set forth above, except where doing so would impose a fundamental alteration or undue burden. a) When fundamental alteration or undue burden defenses apply, the Plan for New Content will require the School to provide equally effective alternative access. The Plan for New Content will require the School, in providing equally effective alternate access, to take any actions that do not result in a fundamental alteration or undue financial and administrative burdens, but nevertheless ensure that, to the maximum extent possible, individuals with disabilities receive the same benefits or services as their nondisabled peers. To provide equally effective alternate access, alternates are not required to produce the identical result or level of achievement for persons with and without disabilities, but must afford persons with disabilities equal opportunity to obtain the same result, to gain the same benefit, or to reach the same level of achievement, in the most integrated setting appropriate to the person’s needs. b) The Plan for New Content must include sufficient quality assurance procedures, backed by adequate personnel and financial resources, for full implementation. This provision also applies to the School’s online content and functionality developed by, maintained by, or offered through a third-party vendor or by using open sources. c) Within thirty (30) days of receiving OCR’s approval of the Plan for New Content, the School will officially adopt, and fully implement the amended policies and procedures.

  • Additional Services Registry Operator shall be entitled to provide the Registry Services described in clauses (a) and (b) of the first paragraph of Section 2.1 in the Specification 6 attached hereto (“Specification 6”) and such other Registry Services set forth on Exhibit A (collectively, the “Approved Services”). If Registry Operator desires to provide any Registry Service that is not an Approved Service or is a material modification to an Approved Service (each, an “Additional Service”), Registry Operator shall submit a request for approval of such Additional Service pursuant to the Registry Services Evaluation Policy at xxxx://xxx.xxxxx.xxx/en/registries/rsep/rsep.html, as such policy may be amended from time to time in accordance with the bylaws of ICANN (as amended from time to time, the “ICANN Bylaws”) applicable to Consensus Policies (the “RSEP”). Registry Operator may offer Additional Services only with the written approval of ICANN, and, upon any such approval, such Additional Services shall be deemed Registry Services under this Agreement. In its reasonable discretion, ICANN may require an amendment to this Agreement reflecting the provision of any Additional Service which is approved pursuant to the RSEP, which amendment shall be in a form reasonably acceptable to the parties.

  • Content and Services Neither Licensor nor the provider of the wireless network is the provider of any financial services available through or related to the Software, and neither Licensor nor the provider of the wireless network or any contractor of the provider of the financial services available through or related to the Software, is responsible for any of the materials, information, products or services made available to you via the Software.

  • Scope of the Services UNOPS intends to retain the Contractor for the implementation of the Services, and the Contractor intends to provide the Services. The Contractor has represented to UNOPS that it has the appropriate experience, expertise, licences, and resources to undertake the Services and has agreed to undertake the Services in accordance with the Contract. In reliance on the Contractor’s representations UNOPS has entered into the Contract. The Contract sets out the terms and conditions upon which the Contractor will undertake the Services.

  • All new supplies equipment and services shall include manufacturer's minimum standard warranty unless otherwise agreed to in writing. Vendor shall be legally permitted to sell all products offered for sale to TIPS Members. All goods proposed and sold shall be new unless clearly stated in writing. The Vendor shall provide timely and accurate customer support for orders to TIPS Members as agreed by the Parties. Vendors shall respond to such requests within a commercially reasonable time after receipt of the request. If support andƒor training is a line item sold or packaged with a sale, support shall be as agreed with the TIPS Member. Most TIPS Members are tax exempt and the related laws andƒor regulations of the controlling jurisdiction(s) of the TIPS Member shall apply. No assignment of Agreement may be made without the prior notification of TIPS. Written approval of TIPS shall not be unreasonably withheld. Payment for delivered goods and services can only be made to the awarded Vendor, Vendor designated reseller or vendor assigned company.

  • Payments for Distribution Assistance and Administrative Support Services (a) Payments to the Distributor. In consideration of the payments made by the Fund to the Distributor under this Plan, the Distributor shall provide administrative support services and distribution services to the Fund. Such services include distribution assistance and administrative support services rendered in connection with Shares (1) sold in purchase transactions, (2) issued in exchange for shares of another investment company for which the Distributor serves as distributor or sub-distributor, or (3) issued pursuant to a plan of reorganization to which the Fund is a party. If the Board believes that the Distributor may not be rendering appropriate distribution assistance or administrative support services in connection with the sale of Shares, then the Distributor, at the request of the Board, shall provide the Board with a written report or other information to verify that the Distributor is providing appropriate services in this regard. For such services, the Fund will make the following payments to the Distributor:

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Proposing Integration Activities in the Planning Submission No integration activity described in section 6.3 may be proposed in a CAPS unless the Funder has consented, in writing, to its inclusion pursuant to the process set out in section 6.3(b).

  • Directory Assistance Service Updates 8.3.3.1 BellSouth shall update end user listings changes daily. These changes include: 8.3.3.1.1 New end user connections 3.3.1.2 End user disconnections

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!