SAAS SERVICES AND SUPPORT. 1.1 Subject to the terms of this Agreement, Company will use commercially reasonable efforts to provide Customer the Service. As part of the registration process, Customer will identify an administrative user name and password for Customer’s Company account. Company reserves the right to refuse registration of, or cancel passwords it deems inappropriate.
1.2 Subject to the terms hereof, Company will provide Customer with reasonable technical support services in accordance with Company’s standard practices, which may change from time to time.
SAAS SERVICES AND SUPPORT. 1.1 Subject to the terms of this Agreement, Company will use commercially reasonable efforts to provide Customer the agreed upon Services.
1.2 Subject to the terms hereof, Company will provide Customer with reasonable technical support in accordance with the Company’s standard practice.
SAAS SERVICES AND SUPPORT. Subject to the terms of this Agreement, Grass Valley will use commercially reasonable efforts to provide Customer with (i) the SaaS Services and (ii) reasonable technical support and managed services.
SAAS SERVICES AND SUPPORT. 1.1. Subject to the terms of the Agreement (which comprises the order form entered into between Company and Customer for the provision of the Services (the "Order Form"), and these Terms of Service (including any Exhibits to it) as amended from time to time), Company will use commercially reasonable efforts to provide Customer the Services during the Term (as defined in Section 5.1 below). The parties shall work together to integrate the Services into Customer's hotel property management system and direct booking channel.
1.2. As part of the registration process, Customer will identify an administrative user name and password for Customer’s Company account. Company reserves the right to refuse registration of, or cancel passwords it deems inappropriate.
1.3. Customer recognises that Company is always innovating and finding ways to improve the Services with new features and services. Customer therefore agrees that the Services may change from time to time and no warranty, representation or other commitment is given in relation to the continuity of any functionality of the Service.
1.4. Subject to the terms hereof, Company will provide Customer with reasonable technical support services in accordance with the terms set forth in Exhibit A.
SAAS SERVICES AND SUPPORT. 1.1 Subject to these terms and conditions of use, in addition to any terms contained on an Order Form referencing these terms and the Cloud Services Rider attached hereto(collectively, the “Agreement”) Hustle will provide Customer access to the Hustle software-as-a-service communication platform and related services as described in an applicable Order Form (“Services”).
1.2 Subject to the terms hereof, Hustle will provide Customer with technical and customer support services in accordance with Hustle’s standard practices then in effect and as described in an applicable Order Form, which is referenced and incorporated herein.
SAAS SERVICES AND SUPPORT. 1.1 Subject to and conditioned on Customer's payment of the Fees and compliance and performance in accordance with all other terms and conditions of this Agreement, Provider hereby authorizes Customer to access and use, solely during the Term, the Services and such Provider Materials as Provider may supply or make available to Customer solely for the Permitted Use by and through Authorized Users in accordance with the Specifications and the conditions and limitations set forth in this Agreement. This authorization is non-exclusive and, other than as may be expressly set forth in Section 9.2, non-transferable. Customer may make reasonable requests for the addition of Authorized Users through written request submitted to Provider’s Service Manager. Provider shall authorize the requested Authorized Users within a reasonable period of time after written notice is received. Provider may refuse access to the Services and Provider Materials to independent contractors and consultants of Customer that are competitors of Provider. Customer remains responsible for compliance by each Authorized User with all of the terms and conditions of this Agreement and any such use of the Services by such Authorized User is for the sole benefit of Customer.
1.2 Nothing in this Agreement grants any right, title or interest in or to (including any license under) any Intellectual Property Rights in or relating to, the Services, Provider Materials or Third Party Materials, whether expressly, by implication, estoppel or otherwise. All right, title and interest in and to the Services, the Provider Materials and the Third Party Materials are and will remain with Provider and the respective rights holders in the Third Party Materials.
1.3 Subject to and conditioned on Customer's and its Authorized Users' compliance with the terms and conditions of this Agreement, during the Term, Provider shall use commercially reasonable efforts to provide to Customer and its Authorized Users the Services in accordance with the Specifications and terms and conditions hereof, including to host, manage, operate and maintain the Service Software for remote electronic access and use by Customer and its Authorized Users in substantial conformity with the Service Level Terms, attached hereto as Exhibit A. Provider’s traceability Services are designed to enable Customer to track products from production to distribution to the consumer in such a way that Customer may (a) generate encrypted, unique product ident...
SAAS SERVICES AND SUPPORT. 2.1 Subject to the terms of this Agreement (the “Terms”), Reduct will use commercially reasonable efforts to provide Customer the Services in accordance with the Service Level Terms in Exhibit A. As part of the registration process, Customer will identify an administrative user name and password for Customer’s Reduct account. Reduct reserves the right to refuse registration of or cancel passwords it deems insecure.
2.2 Subject to the Terms, Reduct will provide Customer with commercially reasonable technical support services in accordance with the terms set forth in Exhibit B.
SAAS SERVICES AND SUPPORT. 1.1 Subject to the terms of this Agreement, Company will use commercially reasonable efforts to provide Customer the Services [in accordance with the Service Level Terms attached hereto as Exhibit A]. As part of the registration process, Customer will identify an administrative username and password for Customer’s Company account. Company reserves the right to refuse registration of, or cancel passwords it deems inappropriate. EXHIBIT A — Service Level Terms: The Services shall be available 99.9%, measured monthly, excluding holidays and weekends and scheduled maintenance. If Customer requests maintenance during these hours, any uptime or downtime calculation will exclude periods affected by such maintenance. Further, any downtime resulting from outages of third party connections or utilities or other reasons beyond Company’s control will also be excluded from any such calculation. Customer’s sole and exclusive remedy, and Company’s entire liability, in connection with Service availability shall be that for each period of downtime lasting longer than three days, Company will credit Customer 5% of Service fees for each period of 60 or more consecutive minutes of downtime; provided that no more than one such credit will accrue per day. Downtime shall begin to accrue as soon as Customer (with notice to Company) recognizes that downtime is taking place, and continues until the availability of the Services is restored. In order to receive downtime credit, Customer must notify Company in writing within 24 hours from the time of downtime, and failure to provide such notice will forfeit the right to receive downtime credit. Such credits may not be redeemed for cash and shall not be cumulative beyond a total of credits for one (1) week of Service Fees in any one (1) calendar month in any event. Company will only apply a credit to the month in which the incident occurred. Company’s blocking of data communications or other Service in accordance with its policies shall not be deemed to be a failure of the Company to provide adequate service levels under this Agreement.
1.2 Subject to the terms hereof, Company will provide Customer with reasonable technical support services in accordance with Company’s standard practice. Technical support includes access to Senya online chat services, access to phone support, email support, etc. EXHIBIT B — Support Terms: Company will provide Technical Support to Customers via online chat, telephone and electronic mail with the exclusi...
SAAS SERVICES AND SUPPORT. 1.1 Subject to the terms of this Agreement, (i) Context hereby grants User a limited, non-exclusive, non-transferable, non- sublicensable license to use the Services during the Term (as defined below) subject to the terms and conditions set forth herein and any limitations or usage restrictions, including but not limited to, the number of authorized users set forth on the Purchase Page; and (ii) Context will use commercially reasonable efforts to provide User the Services. As part of the registration process, User will identify an administrative user name and password for User’s Context account as well as certain registration details or other information. User agrees that all information provided to register with, or in connection with User’s use of, the Services, including but not limited to through the use of any interactive features, is governed by the Privacy Policy and User consents to all actions Context takes with respect to its information consistent with the Privacy Policy. Context reserves the right to cancel or require the modification of user names and/or passwords at any time for purposes of security or compliance with this Agreement or Applicable Law. Additional limitations and requirements for users, user names or passwords may be set forth on the Purchase Page or in other disclosures regarding the Services.
1.2 Subject to the terms hereof, Context will provide User with reasonable technical support services in accordance with Context’s standard practices.
SAAS SERVICES AND SUPPORT. 1.1 Subject to the terms of this Agreement, Company will use commercially reasonable efforts to provide Customer the products and services that are ordered by Customer via an online confirmation page or an ordering document specifying the Services to be provided hereunder that is entered into between Customer and Company or any of Company’s Affiliates, including any addenda and supplements thereto (“Order Form”), made available online by Company, and as further described in the online documentation and Service feature descriptions and pricing, as updated from time to time (“Services”). “Services” exclude Non-Company Applications. “Non-Company Applications” means a third party web-based or offline software application that interoperates with one or more of the Services.
