SERVICE SERVICE DESCRIPTION Sample Clauses

SERVICE SERVICE DESCRIPTION. 1. Complex Casework and Case Management Provision of employee relations and other advice to managers relating to all casework including capability, disciplinary, dispute procedures, grievances, absence management and management of complex or advanced cases including the commissioning of legal advice.
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SERVICE SERVICE DESCRIPTION. 1. Management Accounts Support budget mangers with monthly forecasting and quarterly monitoring of savings plans for Revenue, Grant and Capital finance. Annual base budget setting with budget managers. Preparing and supporting Budget managers with Year-end processes. Finance support for costing for service delivery, new business cases and project work. Developing financial use of Business World. Audit personnel support and liaison with SWAP. Support and liaison with the external auditors. Pay suppliers, in compliance with the Council’s terms, including “No PO no pay”. Maintaining supplier file, dealing with customer queries. HMRC and IR35 compliance. Dispute resolution for social care Payment of fostering allowances and other children’s finance. Transactional journals. HMRC, grant and other returns. Routine insurance administration and annual charging process. Appointee service for service users who don’t pay for the support. Direct payment and recoupment service. Freedom of information requests. High Needs, arrangement orders Cashier related tasks Administration of Salary Sacrifice Cycle Scheme Treasury management in accordance with the Council’s Policies. Management of cash collection systems, import / export and daily maintenance. The Provider Finance staff work to the financial procedure rules set by the Council and refer to the Medium Term Financial strategy.
Sample 1
SERVICE SERVICE DESCRIPTION. IT Services All IT services to be provided by Hoople shall be provided in accordance with the Council’s Digital Strategy (available at xxxxx://xxx.xxxxxxxxxxxxx.xxx.xx/directory-record/5607/digital_strategy). Hoople shall but provide the following IT services to the Council (without limitation):- (a) Local Area Network including Wi-Fi; (b) Wider Area Network; (c) Internet Access and website; (d) File and Print; (e) Email; (f) Storage; (g) Maintained Applications; (h) Database Services; (i) Helpdesk / Incident Management; (j) Out of hours support; (k) Disaster Recovery and Business Continuity in relation to Council recovery; (l) IT Information Governance; (m) Cyber Security Services; Service Service Description (n) Device management (i.e. Laptops, Desktops, Servers, Network infrastructure); (o) Mobile device management; and (p) ICT contract management. Finance Hoople shall provide a full range of tailored and value add accounting and financial services, including but not limited to:- (a) Financial Accounting; (b) Management Accounting; (c) Creditors; (d) Direct Payments; and (e) Deputy and Appointee Service.
Sample 1
SERVICE SERVICE DESCRIPTION. Human Resources Hoople shall provide HR services including but not limited to:- (a) Completion of all transactional processes for payroll, recruitment and Disclosure Barring Service (DBS); (b) Update of HR information, which cannot (currently) be done electronically by managers; (c) Expert advice; (d) Recruitment services; (e) Schools statutory services; (f) Casework and case management; (g) Consultancy; and (h) HR transactional process and data management and reporting. Training and Education Hoople shall support the management, maintenance and reporting of the e-learning management system, including:- (a) User support; (b) Development of the learning management system functionality and content; (c) Support placements of social work students; and (d) Management of the Council’s Digital Apprenticeship Account. Care Services Hoople shall provide the following:- (a) Homefirst Reablement services to the community; (b) Employing staff for Hillside Care; (c) residential and respite services based at Southbank Hereford and Ridgemoor in Leominster; and Service Service Description (d) Employment of two staff as independent trusted assessors to facilitate smoother discharges from hospital, which will then be used by the Council’s health and social care partners to facilitate future care plans. Building Services Hoople shall provide support regarding the following building services of the Council:- (a) Building maintenance; (b) Soft services for Herefordshire council properties; (c) Public rights of way; and (d) Maylord Orchards shopping centre daily management and debtor’s service. SCHEDULE 3
Sample 1
SERVICE SERVICE DESCRIPTION. Training on the SourcePosition Portal Depending on the Customer’s personalisation Smartest will provide a third party training provider to translate the Customer’s risk policy into a SourcePosition configuration and the training may provide: (a) expertise on SourcePosition system configuration; (b) portfolio hedging scenarios (open, fixed, floating); (c) formalised methodology (forward transactions & hedging, prompt & day ahead position management, balancing exposure); (d) effective governance arrangements (align with business risk appetite); (e) limits/delegation of authority; (f) reporting; and (g) practical support implementing policy within the SourcePosition Portal. Neither Smartest or its third party training provider will provide any investment advice. The services provided by the third party training provider described in this Annex 3 are not specified activities under part II of the XXX.
Sample 1

Related to SERVICE SERVICE DESCRIPTION

  • Service Description The Parties will provide Common Channel Signaling (CCS) to one another via Signaling System 7 (SS7) network Interconnection, in accordance with prevailing industry standards. Use of a third party provider of SS7 trunks is permitted.

  • Service Descriptions Available services for Transitional and Enhanced Supervision Services a. One (1) one-to-one meeting with the Contractor per week for case management services.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Service Schedule The Agency shall provide Services in accordance with the times and days of the week set forth in the Scope of Service (Attachment “A”), unless otherwise approved by the Recipient in writing. In addition, a method for providing 24-hour on-call access shall be published and made accessible to the Consumers and other Service providers.

  • Services Description 2.1 ‘Ethernet’ – shall mean the provision of a fibre or copper or radio or optical data circuit or any mix of fibre, copper, radio and optical between two locations based on IEEE 802.3 standard.

  • Service Specification The Parties have agreed upon the scope and specification of the Services provided under this Service Agreement in the Service Specification.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • SERVICE DELIVERABLES You will receive service on the Covered Product as described below: Carry-In: Unless otherwise provided in this Agreement, the Covered Product must be shipped or delivered and retrieved by You at Our authorized service center during normal business hours. In-Home/On-Site: Service will be performed in Your home or on-site as indicated on the Declarations Page of this Agreement, or on Your sales receipt or invoice provided You have fulfilled the following requirements: (1) provide Our authorized technician with accessibility to the Covered Product; (2) provide a non-threatening and safe environment for Our authorized technician; and (3) an adult over the age of 18 must be present for the period of time Our authorized technician is scheduled to provide service and while Our authorized technician is on Your property servicing the Covered Product. In-Home Service will be provided by Our authorized service provider during regular business hours, local time, Monday through Friday, except holidays. Our authorized service center may opt to remove the Covered Product to perform service in-shop. The Covered Product will be returned upon completion. Additional time and mileage charges for in-home repairs outside of twenty-five (25) contiguous land miles or the normal service radius of Our authorized service center are not covered by this Agreement, and are Your responsibility.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

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