Specific Requirements for Service Delivery. Contractor shall:
10.1 Provide regular supervised visitations to be facilitated by trained, bilingual staff (or by trained English-speaking staff when bilingual capacity is not required) to provide supervised parent/child contact. Safety interventions are made if necessary. Each visitation will include requested number of hours for parent and child interaction, 15 minutes each for pre- and post- visit interaction between case manager and child or between case manager and parent, and 30 minutes for documentation and any type of case management. Off-site visits at locations other than the Contractor’s facilities will include transportation time to and from visits.
10.2 Provide supervised therapeutic family visitations facilitated by licensed or license- eligible therapists, Spanish-speaking when necessary, to work with the family to improve or facilitate a safe and healthy parent/child relationship. Each visitation will include requested number of hours for parent and child interaction, 15 minutes each for pre- and post- visit interaction between case manager and child or between case manager and parent, and 30 minutes for documentation and any type of case management. If the therapeutic visit occurs off-site, the visit will include transportation time to and from the visit.
10.3 Provide at least one family visitation center in the North Region, one in the Central Region and one in Redwood City for the South Region.
10.4 Serve all referred families in San Mateo County regardless of residence or language barriers.
10.5 Have English-speaking and Spanish-speaking trained staff available in each Region to facilitate visitations in English and Spanish.
10.6 Utilize official CFS referral form.
10.7 Provide visitation services as requested by the social worker and in accordance with the CFS Visitation Policy.
10.8 Provide approved sites where visitations can occur between children in out-of-home care and their parent(s), siblings and relatives. At a minimum the Contractor’s visitation center(s) shall provide the following:
10.8.1 Parking;
10.8.2 Bathroom;
10.8.3 Water fountain;
10.8.4 Private areas to separate families’ visits (could be a large, divided room);
10.8.5 Changing area for diapers and clothes;
Specific Requirements for Service Delivery. 6.1 Program Administrator will administer a direct grants program for eligible small Vista as set forth in this Exhibit A.
6.2.1 Program Administrator shall oversee specialized, community-based outreach that targets businesses and nonprofits in areas of Priority Consideration before and after the application opens. Outreach tasks may include, but may not be limited to:
(a) Disseminating presentations, newsletters, website content, and other marketing materials through community and special events that are translated into multiple languages, including, but not limited to: Spanish, Tagalog, Japanese, Chinese, Korean, Arabic, Somali, Swahili and others, as necessary;
(b) Providing targeted education and technical assistance opportunities on the application process among areas of Priority Consideration by leveraging culturally and community competent facilitators;
(c) Creating and disseminating media content to highlight small business literacy, wellness, entrepreneurship, and development resources among applicants;
(d) Program Administrator shall partner with SBDC host organizations and trusted community-based organizations in and serving areas of Priority Consideration to provide outreach to hard-to-reach-communities, coordinating the distribution of information with community partners.
(e) Identifying businesses and nonprofits that would benefit from receiving support in the process through which an applicant may need assistance to accurately complete an application for financial assistance and refer them to the appropriate organization that can assist;
(f) Maintaining records of assistance provided; and
(g) Collecting feedback on the needs of targeted communities.
Specific Requirements for Service Delivery. 6.1. All clients are required to sign a program participation form that outlines rules and regulations that must be followed. Contractor shall collect signed participation form from the participant prior to entry to hotel/motel. Form to include, but not be limited to, the following terms:
6.1.1 If client refuses to abide by program rules and client specific goals, their participation will be terminated, and the hotel/motel stay will end immediately.
6.1.2 If client participates in any of the following during the stay at the hotel, their participation will be terminated, the hotel/motel stay will end immediately and prohibited from being served during future inclement weather periods, upon discretion from HCDS:
6.1.2.1 Violence;
6.1.2.2 Illegal drug use;
6.1.2.3 Eviction from a shelter or hotel/motel site;
6.1.2.4 Allowing unauthorized visitors to stay in the hotel/motel unit;
6.1.2.5 Causing damage or allowing damage to be caused at a hotel/motel site; and/or
6.1.2.6 Engaging in illegal activities.
6.2. Contractor shall coordinate hotel/motel stays within 6 hours of initial referral.
6.3. Contractor shall coordinate transportation options for homeless to get to participating hotel/motels, if necessary.
6.4. Contractor shall document all referrals, hotel/motel operator issues that were resolved, and VI-SPDAT assessments entered into HMIS for each program participant.
Specific Requirements for Service Delivery. 8.1 Contractor shall maintain Tier 2 and Tier 3 services documentation in a COR approved database and establish a tracking system for all pay points with back-up documentation available upon COR request.
8.2 Contractor shall provide the services on campus either during school or after school hours as agreed upon between Contractor and school administration, with community-based services when school is not in session.
Specific Requirements for Service Delivery
