Staffing Plan – 12 Points Sample Clauses

Staffing Plan – 12 Points. The applicant demonstrates an ability to provide effective staffing and agency oversight, including board review as applicable and direct service staff supervision. Staffing levels are adequate, and staff is adequately compensated. Staff are licensed and certified as appropriate, or meet other required qualifications. Direct service staff is appropriately experienced. Applicant’s turnover rate of direct service staff and training for direct service staff will be compared and ranked against the other applicants’ proposals. Compensation of lowest paid staff will be compared and ranked against the other applicants’ proposals. Applicant must include average years of experience and turnover rate for direct service staff. For new agencies without a prior contracting history of any kind, applicant must indicate the required years of experience for direct service staff proposed for the program. Applicant must indicate what type of training is available to staff, including in-service training, tuition reimbursement (if applicable) benefits and utilization, and other training activities such as conference attendance, etc. For full points, applicant must indicate the specific type and quantity of training available and utilized by direct service staff during the previous year, and the type and quantity is appropriate. Staffing Plan will also be scored based on reviewers’ prior experience, if applicable, with applicant relating to these criteria. TOTAL SCORE 100 POINTS DEPARTMENT OF HEALTH AND HUMAN SERVICES QUALITY ASSURANCE When an applicant has been awarded a contract, all application material submitted is organized into an agency master file that becomes part of the contract with the Department of Health and Human Services. The master file is also the primary source document for each agency contract and is an integral part of ongoing quality assurance activities. Once the master file is established, it is the contractor's responsibility to automatically update any information contained therein at the time any change/revision occurs. Quality assurance activities help to ensure the appropriate expenditures of public funds and the provision of quality services. Quality assurance activities may include, but are not limited to: Review of annual and semi-annual evaluation reports submitted by the agency. Sampling of clients/participants served through participant interviews, client interviews, surveys/questionnaires, case file reviews, and/or service verification. On-si...