Off-Duty Phone Calls Sample Clauses

Off-Duty Phone Calls. An off-duty overtime-eligible employee will be compensated in six (6) minute increments for receiving and/or responding to work related phone calls.
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Off-Duty Phone Calls. Section 1. An employee who responds to a telephone call at home outside their work schedule hours and the employee is required to perform assigned duties, by a management representative or their designee, at their home will be compensated for actual time worked at the appropriate overtime rate of pay/compensatory time but no less than fifteen (15) minutes per call. Section 2. The employee will not receive additional compensation if the employee receives multiple telephone calls during the same fifteen (15) minute period. Section 3. This Article shall not apply where the employee is called and there is no assignment of work but rather information is requested to locate items, such as, but not limited to, keys, reports, files, or paperwork. Section 4. This Article shall not apply to employees assigned to on-call status. Section 5. This Article shall not apply to phone calls where the Agency calls to direct the employee to report to work or modifies an employee’s work schedule. Section 6. This Article shall not apply where the Agency calls the employee to work overtime. Section 1. The following holidays shall be recognized and paid for at the straight time rate of pay: A. New Year’s Day on January 1. X. Xxxxxx Xxxxxx Xxxx, Xx.’s Birthday on the third (3rd) Monday of January. C. President’s Day on the third (3rd) Monday in February. D. Memorial Day on the last Monday in May. E. Independence Day on July 4. F. Labor Day on the first (1st) Monday in September. G. Veteran’s Day on November 11.
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Off-Duty Phone Calls. Any unit member telephoned, texted, or required to respond via any communication means by the unit member’s supervisor or other management representative with a question relating to work when the communication call occurs outside the unit member’s work hours shall be paid for the actual time involved in the telephone call, rounded up to the closest payroll increment (which is .25), at the appropriate rate of pay under this Agreement. 11.6.1. A telephone call from the supervisor requesting that the unit member work overtime is not work time and will not be compensated.
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Off-Duty Phone Calls. Section 1. An employee who responds to a telephone call at home outside their work schedule hours and the employee is required to perform assigned duties, by a management representative or their designee, at their home will be compensated for actual time worked at the appropriate overtime rate of pay/compensatory time but no less than fifteen (15) minutes per call. Section 2. The employee will not receive additional compensation if the employee receives multiple telephone calls during the same fifteen (15) minute period.
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Off-Duty Phone Calls. Payroll Periods and Paydays 10 1. Paydays 10
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Off-Duty Phone Calls. Employees who receive work-related telephone calls during off-duty time will be compensated for the time worked as straight-time. If the time worked results in the employee working overtime as defined by the MOU, the time will be compensated at time and one-half (1-1/2). Formatted: Bullets and Numbering
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Off-Duty Phone Calls. Sergeants and Investigators who perform work via telephone during their off-duty time shall be compensated at a rate of time and one-half (1.5) their regular hourly rate for all time spent on the phone exceeding—whether singularly or when multiple calls are added together—seven and one-half (7.5) minutes. The same rule applies to Deputies who are called by the County Attorney outside of their scheduled shift.
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Related to Off-Duty Phone Calls

  • Telephone Calls Calling, Monitoring and Recording‌ For our mutual protection, and to enable us to provide better service to you, we may monitor and/or tape-record any of our telephone conversations.

  • Service Calls What is a Service Call? Do You have to pay anything for a Service Call? When can You request a Service Call? How can You request a Service Call? What is the Covered Repair Guarantee? When does this Service Agreement start and how long is it? Can You cancel? Can We cancel? Will this Service Agreement automatically renew? Unless You tell Us otherwise, Your Service Agreement will automatically renew at the end of every Term for another 12 months at the then-current renewal price. We may change the price at renewal. We reserve the right to not offer this Service Agreement upon renewal. How can You contact NAW? Receiving documents electronically Privacy policy Assignment/Amendment Transfer

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • Recording telephone calls You consent to our recording of your telephone calls with us (whether made via TBS or otherwise) and for such recordings to be used for any purpose as we deem fit including to provide evidence of instructions and other verbal communications, for quality and training purposes, as evidence in any proceedings against you or any other person.

  • End Users Customer will control access to and use of the Products by End Users and is responsible for any use of the Products that does not comply with this Agreement.

  • Guest Ledger Subject to (f) below, all accounts receivable of registered guests at the Hotel who have not checked out and were occupying rooms as of the Cutoff Time, shall be prorated as provided herein.

  • School Day The school day for members of the bargaining unit shall not exceed seven and one-half (7½) hours of consecutive time which shall include a duty-free, uninterrupted lunch period of no less than thirty (30) minutes.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Billing and Collection Customers BellSouth currently has in effect numerous billing and collection agreements with various interexchange carriers and billing clearing houses and as such these billing and collection customers (“B&C Customers”) query BellSouth’s LIDB to determine whether to accept various billing options from End Users. Until such time as BellSouth implements in its LIDB and its supporting systems the means to differentiate Lightyear’s data from BellSouth’s data, the following shall apply: (1) Lightyear will accept responsibility for telecommunications services billed by BellSouth for its B&C Customers for Lightyear’s End User accounts which are resident in LIDB pursuant to this Agreement. Lightyear authorizes BellSouth to place such charges on Lightyear’s xxxx from BellSouth and shall pay all such charges, including, but are not limited to, collect and third number calls. (2) Charges for such services shall appear on a separate BellSouth xxxx xxxx identified with the name of the B&C Customers for which BellSouth is billing the charge. (3) Lightyear shall have the responsibility to render a billing statement to its End Users for these charges, but Lightyear shall pay BellSouth for the charges billed regardless of whether Lightyear collects from Lightyear’s End Users. (4) BellSouth shall have no obligation to become involved in any disputes between Lightyear and B&C Customers. BellSouth will not issue adjustments for charges billed on behalf of any B&C Customer to Lightyear. It shall be the responsibility of Lightyear and the B&C Customers to negotiate and arrange for any appropriate adjustments.

  • Telephone Service 7.1 Telephone service means, without visiting the Bank, remotely, commensurate with the procedures and regulations established by the Bank, a client’s using telephone communication, to employ various bank services via the telephone number registered at the Bank. In particular: 7.1.1 Obtaining bank information; 7.1.2 Obtaining information on the client’s account(s) requisites, balances and transactions; 7.1.3 Subscribing for various bank services determined by the Bank and amending the registered data; 7.1.4 Within the limits, making transfers and conversions between own accounts; 7.1.5 Changing the email address and factual/legal address; 7.1.6 Opening current and/or deposit account(s); 7.1.7 Expressing a will to receive, change and/or cancel various bank products (among them credit/deposit) (submission of an application to the Bank); 7.1.8 Adding amounts to deposits, consistent with the terms provided in the respective agreement; 7.1.9 Submission of an application (expression of request) to produce a new card/renew, block/unblock the card; 7.1.10 Renewing, blocking the internet bank password; 7.1.11 Transferring money on a credit/installment card of the client and/or depending on the credit limit established for the card payment of the due amount, including pre-payment; 7.1.12 Submission of an application to receive back the amount charged by an ATM. 7.2 The telephone service is activated upon a client’s opening an account. The telephone service is applicable to all bank accounts of the client. If the client does not wish to receive a telephone service with regard to any of their accounts, the client must notify the Bank in writing or in another form envisaged by this agreement (including by notifying via contact center [telephone service center of the Bank], or by means of the internet bank). 7.3 The client is entitled to make a call from any telephone number for the purpose of blocking the bank card and/or to obtain any general bank information. Blocking the bank card shall be effected only after the client is identified. 7.4 By this agreement, the client expresses consent that any telephone conversation with them (as well as any request/application to obtain bank information, registration for using the service center, amending registered data, receiving bank [including credit/deposit] products and/or carrying out a transaction) shall be recorded on the electronic database of the Bank and in case of dispute the record shall be used as evidence. 7.5 The Bank, for the purpose of identification of the client, shall use telephone numbers of the client registered at the Bank and the questions pre-determined by the Bank. The client is identified before providing a telephone service or any other bank service/upon registering for various bank products (electronic services). Without passing the process of identification, the client shall not receive the telephone service described in clause 7.1 of this agreement, other than bank information of a general nature. Upon each telephone communication with the Bank (each time of receiving a telephone service), the client should undergo the identification procedure (give correct answers to the questions [pre-determined by the Bank] raised by the contact center operator). 7.6 The Bank is authorized to refuse to provide telephone service to a person who fails pass the identification procedure. 7.7 In the event the bank representative suspects that a third person other than the client is making attempts to obtain information or carry out a transaction, the Bank is authorized to refuse to perform the telephone service(s). 7.8 For the purpose of identifying a client, the Bank is entitled, at its own discretion, to establish additional mechanisms (requirements) in case of the disregard of which the client will be unable to receive the service described in clause 7.1 of the present agreement, other than bank information of a general nature. 7.9 The client orders the Bank and gives it the right, while establishing telephone communication with the Bank and after passing relevant identification/verification procedures, to: 7.9.1 Provide to them information on their accounts; 7.9.2 At the request of the client, to perform transactions allowed by the Bank within the limits of the telephone service. 7.10 The client is authorized, at any time, to request the Bank to stop telephone calls service provision and/or offering product(s)and registering. To register such a request, the client should perform one of the listed actions below: 7.10.1 Visit a bank branch/service center; 7.10.2 Register the request at the contact center; 7.10.3 Send a notification to the Bank via the internet bank. 7.11 The Bank is obliged, no later than 10 (ten) working days after receiving the request from the client indicated in clause 7.10 of the agreement, to stop making telephone calls to the client for the purpose of offering services and/or products and registration.

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