RETURNS PROCEDURE Sample Clauses

RETURNS PROCEDURE. You must comply with the instructions we give you when returning Equipment. If you are in any doubt about what to do, you should contact our Customer Services. We will send you pre-paid packaging for you to return Equipment. If you do not return all of the Equipment which we have asked for in that packaging, you must pay the cost of returning additional Equipment to us. We may charge you for any Equipment that is not returned or for any damage not caused by normal wear and tear. In particular, if we send you replacement Equipment free of charge, you must pay the full price of that Equipment if you do not return the faulty Equipment to us within 30 days of our request. We may deduct all or part of that cost from any advance payments you have made or add the costs to a future bill.
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RETURNS PROCEDURE. All in and out-of-warranty returns require a Return Materials Authorization (“RMA”) number and shipping instructions provided by Seller’s customer service representative. Goods received without this pre-assigned number will not be processed. All returns shall be in accordance with Kulite Warranty and Returns Policy (available at xxxxx://xxx.xxxxxx.xxx/assets/media/2019/02/Warranty- and-Returns-Policy-60th-Rev-K-Feb-2019.pdf) Kulite reserves the right to update this Policy at any time.
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RETURNS PROCEDURE. 7.12.1 If you need to return any Equipment you must follow the instructions we give you and use the pre- paid packaging that we will send you. If you are in any doubt about what to do, you should contact Customer Services. 7.12.2 If you do not return all of the Equipment which we have asked for in that packaging, you must pay the cost of returning additional Equipment to us. 7.12.3 We may charge you for: (a) any Equipment that is not returned. (b) any replacement Equipment we send you free of charge, if you do not return the faulty Equipment to us within 30 days of us asking for it. (c) any damage to any Equipment not caused by normal use. We may deduct all or part of that cost from any advance payments you have made or add the cost to a future bill.
Sample 1
RETURNS PROCEDURE. All Products returned to Seller require a Return Material Authorization (RMA) to be issued by Seller. The RMA number must be clearly printed on each returned container. Any container received by Seller without an RMA number shall be returned to sender collect. Made-to-order items, special collets, items with special bore sizes, batteries, altered or etched items are not accepted for return. Products which are returned in new and unused condition in the original package within thirty (30) days of the shipment date will be eligible for full refund less a ten percent (10%) restocking charge (minimum restocking charge of $30.00). Returned parts must be shipped prepaid by Buyer. After thirty (30) days, new and unused parts will be accepted for return for up to three (3) months from the original shipment date with a thirty percent (30%) restocking charge applicable. After three (3) months from the original shipment date, Seller will not accept any returned Product. If the returned item is not what the Buyer ordered (as set forth in the RMA), Seller will replace the item, pay any additional shipping charges incurred and waive any restocking charge. If the seal is broken on returned printed circuit boards and the machine is out of warranty, or if the Seller’s service technician did not perform the service, a two hundred dollar ($200) testing fee shall be applicable. Before returning out of warranty printed circuit boards, Seller must be contacted for information. Not all circuit boards will be accepted for return. Seller reserves the right to inspect returned Products and to reject the return of Products in accordance with these policies. All rejected returns shall be reshipped to the Buyer at Xxxxx’s expense. For all returns within the U.S., call 000-000-0000 Option 2 or 000-000-0000 or fax 000-000-0000. For all other returns, call 000-000-0000 or fax 000- 000-0000.
Sample 1
RETURNS PROCEDURE. All returns must receive a return merchandise authorization (RMA) number from Shoreview Distribution Business Trust. A downloadable request form is available on xxx.xxxxxxxxxxxxxxxxxxxxx.xxx via the Customer Service tab. Please send all return requests to xxx@xxxxxxxxx.xxx. (A) Merchandise returned without return authorization from Shoreview Distribution Business Trust will be returned to the Buyer at the Buyer’s expense. (B) Authorized returns must be received within thirty days of issue or will otherwise be canceled. (C) Certain sale items including but not limited to software, lenses, batteries, chargers, cables and special-order items are not eligible for return. To avoid purchasing unwanted, non-returnable items make use of your sales representatives who are product specialists and can guide you through your product selection. (D) All credits are issued to the Buyers account in the form of a merchandise credit to use towards future purchases. DEFECTIVE RETURNS - Defective units may be returned for merchandise credit. A replacement PO must be submitted with defective RMA requests. Defective returns are subject to our approval and are issued in accordance to the manufacturer’s rules. Vendor warranty information can be found on Shoreview Distribution Business Trusts website. (xxx.xxxxxxxxxxxxxxxxxxxxx.xxx) Original invoices must be paid in full. Credit will be issued upon receipt of the defective unit at the appointed location on the RMA issued by Shoreview Distribution Business Trust. Shipping for a defective return is paid by the customer. **Service Information: All service and repairs should be directed to the closest service center. Center information can be found at xxx.xxxxxxxxxxxxxxxxxxxxx.xxx. NONDEFECTIVE RETURNS - Non defective returns are subject to our approval, and are charged a 15% re-stocking fee. Balance due to customer to be paid in the form of a merchandise credit, less 15%. Shipping for a non defective return is paid by the customer. DAMAGES - Before accepting any delivery, please make sure to examine each package for signs of damage. If you notice any signs of damage, please refuse the package and note your reasons on the Return BOL and contact Shoreview Distribution Business Trust immediately. Once you have signed for delivery, we will not be able to file a claim with the shipping company. If damage issues arise after you have signed for merchandise, you are responsible for filing all claims with the shipping company, and Shoreview D...
Sample 1
RETURNS PROCEDURE. All returns must receive a return merchandise authorization (RMA) number from Shoreview Distribution, Inc. A downloadable request form is available on xxx.xxxxxxxxxxxxxxxxxxxxx.xxx via the Customer Service tab. Please send all return requests to xxx@xxxxxxxxx.xxx. (A) Merchandise returned without return authorization from Shoreview Distribution will be returned to the Buyer at the Buyer’s expense. (B) Authorized returns must be received within thirty days of issue or will otherwise be canceled. (C) Certain items including but not limited to TVs, software, lenses, batteries, chargers, & cables and special order items are not eligible for return. To avoid purchasing unwanted non-returnable items make use of your sales representatives who are product specialists and can guide you through your product selection.
Sample 1
RETURNS PROCEDURE. All Products returned to Seller require a Return Material Authorization (RMA) to be issued by Seller. The RMA number must be clearly printed on each returned container. Any container received by Seller without an RMA number shall be returned to sender collect. Made-to-order items, special collets, items with special bore sizes, batteries, altered or etched items are not accepted for return. Products which are returned in new and unused condition in the original package within thirty (30) days of the shipment date will be eligible for full refund less a ten percent (10%) restocking charge (minimum restocking charge of
Sample 1
RETURNS PROCEDURE. To return a Product for any reason permitted under this Agreement, CT must notify SDAD in writing of its proposed return, and request a return merchandise authorization ("RMA") number, which SDAD will promptly provide in circumstances when CT is entitled to return Products. Within [*] days after receipt of the RMA number, CT may return the relevant Product, complete with its original packaging and documentation, to SDAD freight pre-paid (except as otherwise provided herein) with the RMA number displayed on the outside of the shipping container. CT must comply with SDAD's reasonable shipping CERTAIN CONFIDENTIAL INFORMATION CONTAINED IN THIS DOCUMENT, MARKED BY BRACKETS, HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED. instructions in returning Products. SDAD may reject any attempted return of a Product that is not made substantially in accordance with this Section 4.9.
Sample 1
RETURNS PROCEDURE. All in and out-of-warranty returns require a Return Materials Authorization (“RMA”) number and shipping instructions provided by Seller’s customer service representative. Goods received without this pre-assigned number will not be processed. All returns shall be in accordance with Kulite Warranty and Returns Policy (available at xxxxx://xxx.xxxxxx.xxx/assets/media/2017/05/WarrantyAndReturns.pdf
Sample 1

Related to RETURNS PROCEDURE

  • Complaints Procedure (a) A formal complaint must be submitted in writing within six months of the last alleged occurrence. (b) A complaint must be submitted through the Union and/or directly to the Executive Director (or the equivalent or designate). When the Executive Director has received a complaint, they will notify the respondent and the union staff representative of the substance of the complaint in writing within 15 days. (c) The complaint must contain the specific instance(s) and date(s) that the alleged harassment occurred, the names of any witnesses, an explanation of how the action constitutes a violation of Article 29 (Harassment), and the remedy sought. (d) The Executive Director or their designate will investigate the complaint and will complete their report in writing within 30 days. (e) The Employer will take action to resolve the complaint within 10 days of receiving the investigator's report. (f) The Employer will advise the respondent, the complainant and the Union in writing of the substance of the investigator's report and the resolution of the complaint. (g) If the resolution involves separating employees, reasonable efforts will be made to relocate or reschedule the respondent. The complainant may agree in writing to be transferred or rescheduled. (h) If the resolution involves separating an employee and a respondent who is not an employee, reasonable efforts will be made to remedy the situation. (i) If the respondent is the Executive Director (or equivalent), or where there are possible systemic issues or multiple complaints, the following process will be used: (1) The complainant will contact the Union. (2) As soon as possible but within 30 days the Union will notify the Executive Director (or equivalent) and CSSEA. Clause 29.4 (a) and (c) apply to the notice. CSSEA will inform the Employer's Board of Directors. (3) CSSEA and the Union will appoint either Xxxxx Xxxxx or Xxxxxx Xxxx to resolve the complaint. (The person appointed is referred to below as "the Appointee".) (4) After consultation with the parties involved, the Appointee will establish the process to resolve the complaint. The process may include - at the Appointee's discretion - any of the following (or any combination of them): fact-finding, mediation, making recommendations or a full report, or conducting an expedited arbitration. In exercising their discretion with respect to the process, the Appointee will consider the parties' desire that the process be fair and expeditious, that it minimizes disruption in the workplace, that it respects individual privacy to the degree possible in the circumstances, and that it keeps costs to a reasonable level. The Appointee will submit any report or recommendations to CSSEA and the Union. The report and recommendations will remain confidential, except for distribution to the Employer's Board of Directors, the complainant and the respondent. The Appointee may stipulate conditions she/he deems appropriate with respect to distribution. Any outcomes of the process are without prejudice or precedent for other proceedings. (5) The Appointee's fees and expenses will be shared by the Employer and the Union. (j) The Employer may take appropriate action, including discipline, against a complainant if the investigation determines that the complaint is frivolous, vindictive or vexatious.

  • Review and Procedure Limitations The Asset Representations Reviewer will have no obligation (i) to determine whether a Delinquency Trigger has occurred, (ii) to determine whether the required percentage of Noteholders has voted to direct a Review, (iii) to determine which Receivables are subject to a Review, (iv) to obtain or confirm the validity of the Review Materials, (v) to obtain missing or insufficient Review Materials (except to the extent set forth in Section 3.04), or (vi) to take any action or cause any other party to take any action under any of the Basic Documents to enforce any remedies for breaches of any Eligible Representations. The Asset Representations Reviewer will only be required to perform the Tests provided in Exhibit A and will have no obligation to perform additional testing procedures on any ARR Receivables or to consider any additional information provided by any party. The Asset Representations Reviewer will have no obligation to provide reporting or information in addition to that described in Section 3.07. However, the Asset Representations Reviewer may review and report on additional information that it determines in good faith to be material to its performance under this ARR Agreement and may re-perform a Review with respect to an ARR Receivable as contemplated by Section 3.09. The Issuing Entity expressly agrees that the Asset Representations Reviewer is not advising the Issuing Entity or any Noteholder or any investor or future investor concerning the suitability of the Notes or any investment strategy. The Issuing Entity expressly acknowledges and agrees that the Asset Representations Reviewer is not an expert in accounting, tax, regulatory, or legal matters, and that the Asset Representations Reviewer is not providing legal advice as to any matter.

  • Disputes Procedure 12.1 If a dispute relating to a Script covered by this Agreement arises between a Writer and the BBC which cannot be settled by direct discussion then either party will have the right to refer the issue to a panel which shall consist of the Head of Talent & Rights Negotiation Group the relevant head of the production department and two of the Writer, the Writer’s representative or representative of the Society, the WGGB or the PMA, at the Writer’s election. This clause shall not however be invoked in a manner which might override any other clause in this Agreement or call into question the BBC’s reasonable and proper discretion to accept or reject a Script. 12.2 Any dispute regarding the interpretation of this Agreement or the interpretation of an individual contract between the BBC and a writer of a Script covered by this Agreement which cannot be resolved by discussion between the parties shall be referred to an Arbitration Committee consisting of two representatives of the BBC and any two of the Writer or Writer’s representative or representative of the Society, the Guild or the PMA as the case may be. Failing settlement it shall then be referred to a single Arbitrator mutually acceptable to both sides who shall determine the issue and whose decision shall be binding on both parties. 12.3 Clause 12.2 shall not apply to disputes arising under clause 12.1, 16.1 and 20-25.

  • ARTICLE GRIEVANCE PROCEDURE The parties to this Agreement are agreed that it is of the utmost importance to adjust complaints and grievances as quickly as possible. Unless agreed to by both the Company and the Union, no grievance shall be presented, the alleged circumstances of which originated or occurred, or should have come to the attention of the employee concerned, more than five (5) working days prior to its original presentation in writing at Step A grievance shall consist of a dispute concerning interpretation and/or application of any Article, Schedule or Clause in this Agreement. Should a grievance arise it shall be handled as follows. Prior to filing a formal grievance, an employee will, with the assistance of his xxxxxxx, refer the on an informal basis to his immediate Supervisor. If the grievance cannot be settled as a result of this discussion, then it may be dealt with as follows: STEP The employee shall a written grievance with his immediate Supervisor within five (5) working days of the incident giving rise to the complaint. The immediate Supervisor shall answer the grievance within five (5) working days. The grievance shall specify the Article or Articles and subsections of the Agreement of which a violation is alleged, indicate the relief sought and be signed by the employee. STEP Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the Plant Manager within five (5) working days after receipt of the immediate Supervisor's reply at Step The Plant Manager shall convene a meeting with the and Chief Xxxxxxx and shall answer the grievance in writing within five (5) working days of such meeting. STEP If no settlement is reached at Step the the Union Grievance Committee and representatives of Management shall meet to discuss the grievance within five (5) working days of receipt of the reply of the Plant Manager. The Union's National Representative will be in attendance at this meeting. If the grievance is not settled within five (5) working days it may be referred to arbitration as hereinafter provided. The Union or the Company may initiate a grievance beginning at Step of the Grievance Procedure. Such grievance shall be filed within five (5) working days of the incident giving rise to the complaint and be in the form prescribed in Step Any such grievance may be referred to arbitration under Article by either the Union in the case of a Union grievance or the Company in the case of a Company grievance. The Union may not institute a grievance directly affecting an employee or employees which such employee or employees could themselves institute and the regular Grievance Procedure shall not thereby be by-passed except where the grievance would affect the Bargaining Unit as a whole. This Clause shall not preclude a group grievance signed by a group of employees commencing at Step Any complaint or grievance which is not commenced or processed through the next stage of the Grievance or Arbitration Procedure within the time specified shall be deemed to have been dropped. However, time limits specified in the Grievance Procedure may be extended by mutual agreement in writing between the Company and the Union. An employee who has been discharged or suspended may file a written grievance at Step within five (5) working days of the discharge or suspension. In taking disciplinary action within twenty-four (24) months from the date of a suspension or dismissal (reinstatement) for a similar infraction, the Company may consider the employee's entire record preceding suspension or dismissal (reinstatement), as the case may be. In taking disciplinary action within twelve 2) months from the date of an oral or written warning for a similar infraction, the Company may consider the employee's entire record preceding the employee's oral or written warning, as the case may be.

  • 000 GRIEVANCE PROCEDURE 7. 100 It is agreed that it is the spirit and intent of this Agreement to adjust grievances promptly. All grievances, including discharge for just cause, but not those pertaining to jurisdictional disputes that may arise on any work covered by this Agreement, must be initiated within fifteen (15) working days of the incident by either the employee in Step I or the Local Union in Step II and shall be handled in the following manner:

  • GRIEVANCE PROCEDURE A. A grievance shall be defined as an alleged violation, misinterpretation, or misapplication of this Agreement or written Board policies affecting working conditions of the member. Should a member/Association feel that there has been a violation, he/she will take the following steps: Step 1: The member/Association, with or without a designated representative, shall discuss the grievance with the Supervisor informally within five (5) work days of the alleged violation and, if not resolved, shall file a written grievance with the Supervisor within fifteen (15) work days of the alleged violation and discuss the written grievance with the Supervisor within five (5) work days after the grievance is filed. If no satisfactory conclusion is reached within five (5) work days following the discussion of the written grievance with the Supervisor, the member/Association shall submit the written grievance within five (5) work days of the discussion with the Supervisor to Step 2. A grievance which is not within the scope of a Supervisor's authority may be filed initially at step 2. The written grievance, as required herein, shall contain: a. it shall be signed by the grievant(s)/Association. b. it shall be specific; c. it shall contain a synopsis of the facts giving rise to the alleged violation; d. it shall cite the section or subsections of this contract or written Board policy alleged to have been violated; e. it shall contain the date of the alleged violation; f. it shall specify the relief requested; g. it shall indicate approval or disapproval by the Association. Step 2: The Superintendent or his/her designated agent shall arrange a meeting with the grievant and/or the designated Association representative within ten (10) work days after receipt of the grievance to discuss the grievance. Within ten (10) work days of the discussion, the Superintendent or his/her designated agent shall render his/her decision in writing, transmitting a copy of the same to the grievant, the Association representative, and appropriate Supervisor, and place a copy of same in a permanent file in his/her office. If the decision of the Superintendent is unsatisfactory to the Association, the Association may appeal same to the Board of Education by filing a written grievance, along with the decision of the Superintendent, with the officer of the Board in charge of drawing up the agenda for the Board's meeting, within ten (10) work days of receipt of the Superintendent's decision.

  • Review Procedure If the Plan Administrator denies part or all of the claim, the claimant shall have the opportunity for a full and fair review by the Plan Administrator of the denial, as follows:

  • Claims Procedure Any person or entity who has not received benefits under the Plan that he or she believes should be paid (the “claimant”) shall make a claim for such benefits as follows:

  • Claim Procedure Any Person entitled to indemnification hereunder shall (i) give prompt written notice to the indemnifying party of any claim with respect to which it seeks indemnification (provided that the failure to give prompt notice shall impair any Person’s right to indemnification hereunder only to the extent such failure has prejudiced the indemnifying party) and (ii) unless in such indemnified party’s reasonable judgment a conflict of interest between such indemnified and indemnifying parties may exist with respect to such claim, permit such indemnifying party to assume the defense of such claim with counsel reasonably satisfactory to the indemnified party. If such defense is assumed, the indemnifying party shall not be subject to any liability for any settlement made by the indemnified party without its consent (but such consent shall not be unreasonably withheld, conditioned or delayed). An indemnifying party who is not entitled to, or elects not to, assume the defense of a claim shall not be obligated to pay the fees and expenses of more than one counsel for all parties indemnified by such indemnifying party with respect to such claim, unless in the reasonable judgment of any indemnified party a conflict of interest may exist between such indemnified party and any other of such indemnified parties with respect to such claim. In such instance, the conflicted indemnified parties shall have a right to retain one separate counsel, chosen by the Holders representing a majority of the Registrable Securities included in the registration if such Holders are indemnified parties, at the expense of the indemnifying party.

  • Formal Grievance Procedure 1. In the event that a complaint cannot be resolved informally, the parties shall pursue the first step in the formal grievance procedure before making any application for arbitration, unless the College and the AAUP agree in writing to alter the procedure or waive one or more of the steps by proceeding directly to arbitration. 2. Upon written request of the AAUP Contract Compliance Officer, the College shall submit any requested documents in its possession which may be necessary for investigation of the grievance. The College shall deliver such documents as soon as is reasonably possible, but no later than seven (7) days after receipt of a written request. 3. Internal Steps in the Procedure a. Step One: The Director of Human Resources (1) Within thirty (30) days of when the AAUP learns of, or in the exercise of reasonable diligence should have learned of, an alleged violation of the provisions of this Agreement, the AAUP shall submit to the Director of Human Resources a completed Faculty Grievance Form or a dated, signed, written description of the grievance, clearly labeled "grievance" containing substantially the same information as provided for on the Faculty Grievance Form. (2) Within eight (8) days of receipt of the written grievance, the Director of Human Resources shall convene a meeting to discuss the grievance. Such meeting shall include the grievant(s) and/or the designated representative(s) of the AAUP and shall be scheduled at a time which is mutually convenient to the parties. (3) The Director of Human Resources shall attempt to determine the facts pertaining to the grievance and shall notify the grievant and the AAUP in writing of his/her decision within eight (8) days in a Grievance Disposition Form or in a document containing substantially the same information as contained in a Grievance Disposition Form, which shall include written details of the reasons which support the decision. (4) Within eight (8) days after receipt of the disposition of the Director of Human Resources, the AAUP may appeal the decision in writing to the College Grievance Officer, by submitting a Grievance Disposition Reaction Form or a document containing substantially the same information as contained in a Grievance Disposition Reaction Form. (5) By agreement, the parties may decide to advance the grievance to step two of the procedure, or to appeal directly to arbitration at step D(4) of this article.