SERVICE DESCRIPTIONS AND SERVICE RATES. 3.1 Financial Management Services FM Services are defined as the provision of efficient management of Agency Financial Services to include: Accounts Payable (AP) (including Financial Invoices); Accounts Receivable (AR) (to include reimbursable and non- reimbursable billing and collections); Fund Balance with Treasury (FBWT) Reporting; Travel Services; and Relocation Services Contract Technical Management and Support. Service Unit of Measure FY 2023Rate Service Level Indicator Accounts Payable (AP) # of Invoices, Cash Grant Payments (non- advance commercial payments), IPAC Payments, and Center Advances and Liquidations $69.86 Process 98% of payments on time. Pay no more than $200 interest penalties per $1,000,000 in payments. Accounts Receivable (AR) # of Billings, Write- offs, and Collections: Direct and Reimbursable $51.98 98% of bills will be created without error attributed to the NSSC. Fund Balance with Treasury (FBWT) # of Travel Payments, Accounts Payable, and Accounts Receivable Collections $5.32 90% of all FBWT Differences should be less than 30 days old. Domestic Travel Voucher Payments and All Travel Advances # of Domestic Travel Vouchers, Domestic post payment reviews and all Advances $52.46 Validate and process 85% of domestic travel expense reports within 4 business days of receipt of complete expense report (including adequate funding). Foreign Travel Voucher Payments # of Foreign Travel Vouchers (including reissued payments) $1,137.71 Validate and process 85% of foreign travel expense reports within 5 business days of receipt of complete expense report (including adequate funding). Extended Temporary Duty (ETDY) Voucher Payments # of ETDY Domestic and Foreign Travel Vouchers (including reissued payments) $1,137.71 Validate and process 85% of ETDY expense reports within 5 business days of receipt of a complete expense report (including adequate funding). Change of Station (COS) Voucher Payments # of COS payments for en route, house hunting, direct reimbursement real estate related expenses, home marketing incentive payments, direct reimbursement property management related expenses, self- move transportation, storage of household goods, temporary quarters subsistence expenses, miscellaneous expense allowance, Relocation Income Tax Allowance (XXXX) and ETDY Tax Reimbursement Allowance (ETTRA), (including reissued payments). $1,137.71 Validate and process 85% of Permanent Change of Station /Temporary Change of Station travel vouchers within 6/1...
SERVICE DESCRIPTIONS AND SERVICE RATES
