SERVICE STANDARDS AND GUIDELINES Sample Clauses

SERVICE STANDARDS AND GUIDELINES. A. Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00 p.m. Monday through Friday. Non-traditional hours of operation including nights and weekends are strongly encouraged and may be mandated. The OCDB reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. SUBRECIPIENT shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. 2. SUBRECIPIENT shall adhere to the County of Orange Holiday Schedule and shall not close during school Winter Break and Spring Break. Other closures besides those coinciding with the below holiday schedule are not permitted. Holiday Schedule: Independence Day Labor Day Columbus Day Veteran's Day Observed Thanksgiving Day Day after Thanksgiving Christmas Day New Year's Day Xxxxxx Xxxxxx Xxxx, Xx. Day Lincoln's Birthday Memorial Day B. Marketing and Outreach 1. SUBRECIPIENT shall submit an outreach and recruitment plan to OCDB in accordance with the date specified in Attachment D. a. The outreach and recruitment plan shall identify specific organizations, including but not limited to community agencies, alternative schools, and adult education schools. b. The outreach and recruitment plan shall include target groups and special populations. c. The outreach and recruitment plan shall include marketing methods, and strategies to ensure performance outcomes are met. SUBRECIPIENT shall work in coordination with the OCDB office. 2. All outreach and recruitment materials that reference elected officials, County of Orange, or OCDB shall be submitted to the OCDB administrative office for review and approval prior to use. The OCDB will require a minimum of three (3) working dats to review and approve. All published materials shall promote the Orange County WIOA Young Adult Programs and/or the Orange County One-Stop System. SUBRECIPIENT may keep their logo on the site, but it should be secondary to the OCDB/One-Stop Young Adult logo. 3. All logos and naming conventions shall be provided by the OCDB to maintain quality and consistency. Logos shall be of sufficiently high resolution to be fully legible on all media deployed. 4. These materials should include appropriate America’s Job Center of California (AJCC) tagline consistent with the local AJCC branding standards. . C. Printed Materials: Printed materials and other information at the center must be provided, at minimum in Eng...
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SERVICE STANDARDS AND GUIDELINES. A. Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00
SERVICE STANDARDS AND GUIDELINES. A. SUBRECIPIENT shall have the following Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00 p.m. Monday through Friday. Non-traditional hours of operation including nights and weekends are strongly encouraged and may be mandated. The COUNTYOCDB reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. SUBRECIPIENT shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. Should hours of operations change, SUBRECIPIENT must obtain prior approval from the CountyOUNTY.
SERVICE STANDARDS AND GUIDELINES. Hours of Operation
SERVICE STANDARDS AND GUIDELINES. A. Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 am to 5:00 pm Monday through Friday. The OCWIB reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. CONTRACTOR shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. 2. CONTRACTOR must ensure that arrangements are made to keep service delivery available throughout the holiday seasons with limited closings for major holidays. To the extent possible, CONTRACTOR shall coordinate schedules and eliminate any over-time hours. 3. CONTRACTOR shall adhere to the County of Orange Holiday Schedule and shall not close during school Winter Break and Spring Break. If primary locations are closed during the Winter Break or Spring Break, CONTACTOR must make alternative location arrangements. OCWIB must be notified of all alternative location arrangements a minimum of two
SERVICE STANDARDS AND GUIDELINES. 1. A. Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00 p.m. Monday through Friday. Non-traditional hours of operation including nights and weekends are strongly encouraged and may be mandated. The OCDB reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. SUBRECIPIENT shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. 2. SUBRECIPIENT shall adhere to the County of Orange Holiday Schedule and shall not close during school Winter Break and Spring Break. Other closures besides those coinciding with the below holiday schedule are not permitted. County of Orange OC Community Resources Page 12 of 27 KRA Corporation Contract # 1718-28- Holiday Schedule: Independence Day Labor Day Columbus Day Veteran's Day Observed Thanksgiving Day Day after Thanksgiving Christmas Day New Year's Day Xxxxxx Xxxxxx Xxxx, Xx. Day Lincoln's Birthday President's Day Memorial Day SUBRECIPIENT shall adhere to the County of Orange calendar for specific holiday dates.

Related to SERVICE STANDARDS AND GUIDELINES

  • Service Standards 6.1 The Supplier shall provide the Services or procure that they are provided with reasonable skill and care, in accordance with Good Industry Practice prevailing from time to time and with Staff who are appropriately trained and qualified. 6.2 If the Services do not meet the Specification, the Supplier shall at its own expense re-schedule and carry out the Services in accordance with the Specification within such reasonable time as may be specified by the Authority. 6.3 The Authority may by written notice to the Supplier reject any of the Goods which fail to conform to the approved sample or fail to meet the Specification. Such notice shall be given within a reasonable time after delivery to the Authority of the Goods. If the Authority rejects any of the Goods it may (without prejudice to its other rights and remedies) either: (a) have the Goods promptly either repaired by the Supplier or replaced by the Supplier with Goods which conform in all respects with the approved sample or with the Specification and due delivery shall not be deemed to have taken place until the repair or replacement has occurred; or (b) treat the Contract as discharged by the Supplier’s breach and obtain a refund (if the Goods have already been paid for) from the Supplier in respect of the Goods concerned together with payment of any additional expenditure reasonably incurred by the Authority in obtaining replacements. 6.4 The Authority will be deemed to have accepted the Goods if it expressly states the same in writing or fails to reject the Goods in accordance with Clause 6.3. 6.5 If the Authority issues a receipt note for delivery of the Goods it shall not constitute any acknowledgement of the condition, quantity or nature of those Goods or the Authority's acceptance of them. 6.6 The Supplier hereby guarantees the Goods against faulty materials or workmanship for such period as may be specified in the Specification or, if no period is so specified, for 3 years from the date of acceptance. If the Authority shall within such guarantee period or within 30 Working Days thereafter give notice in writing to the Supplier of any defect in any of the Goods as may have arisen during such guarantee period under proper and normal use, the Supplier shall (without prejudice to any other rights and remedies which the Authority may have) promptly remedy such defects (whether by repair or replacement as the Authority shall choose) free of charge. 6.7 Any Goods rejected or returned by the Authority pursuant to this Clause 6 shall be returned to the Supplier at the Supplier’s risk and expense.

  • Quality Service Standards Price Services and the Fund may from time to time agree to certain quality service standards, as well as incentives and penalties with respect to Price Services’ Services hereunder.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Quality Standards Each Party agrees that the nature and quality of its products and services supplied in connection with the other Party's Marks will conform to quality standards set by the other Party. Each Party agrees to supply the other Party, upon request, with a reasonable number of samples of any Materials publicly disseminated by such Party which utilize the other Party's Marks. Each Party will comply with all applicable laws, regulations, and customs and obtain any required government approvals pertaining to use of the other Party's marks.

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Safety Standards Performance of the Contract for all commodities or contractual services must comply with requirements of the Occupational Safety and Health Act and other applicable State of Florida and federal requirements.

  • Reference Standards A. The latest published edition of a reference shall be applicable to this Project unless identified by a specific edition date. B. All reference amendments adopted prior to the effective date of this Contract shall be applicable to this Project. C. All materials, installation and workmanship shall comply with all applicable requirements and standards. 1. Texas Medical Center Architectural Standards and Texas Medical Center Stormwater Management Design Guidelines are applicable to all Projects located within the Texas Medical Center. 2. Owner’s underwriter requirements are applicable to all Projects.

  • Performance Standards The Contractor agrees to perform all tasks and provide deliverables as set forth in the Contract. The Department and the Customer will be entitled at all times, upon request, to be advised as to the status of work being done by the Contractor and of the details thereof.

  • Policies, Guidelines, Directives and Standards Either the Funder or the Ministry will give the HSP Notice of any amendments to the manuals, guidelines or policies identified in Schedule C. An amendment will be effective in accordance with the terms of the amendment. By signing a copy of this Agreement the HSP acknowledges that it has a copy of the documents identified in Schedule C.

  • Specifications and Standards a) All articles supplied shall strictly conform to the specifications, trademark laid down in the bidding document and wherever articles have been required according to ISI/ ISO/ other applicable specifications/ certifications/ standards, those articles should conform strictly to those specifications/ certifications/ standards. The supply shall be of best quality and description. The decision of the competent authority/ purchase committee whether the articles supplied conforms to the specifications shall be final and binding on the supplier/ selected bidder.

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