Complaints and Returns Sample Clauses

Complaints and Returns. 3.4.3.1. The Customer shall, within f iv e (5) days of Delivery, give Miraclon customer service a written notice of any carton shortages and damage reasonably apparent from a further inspection that were not reasonably apparent on the inspection at Delivery. 3.4.3.2. The Customer shall give Miraclon written notice of any defect in Goods not reasonably apparent on inspection at Delivery within two (2) days of the Customer discovering such defect. 3.4.3.3. Quality complaints relating to the Consumables or the Parts must be accompanied by the claimed damaged or defective Consumables or the Parts showing the reported defect together with the identification references. 3.4.3.4. Where Miraclon is satisfied that the Consumables or the Parts were damaged or defective on or before the date on which risk passes to the Customer, Miraclon shall repair or replace them free of charge or, at its discretion, credit the Customer with the price of the Consumables or the Parts. Subject to Section 3.4.3.5, any Consumables or Parts replaced or credited shall be returned to Miraclon. In the event that Miraclon allows the Customer to retain such Consumables or Parts, then any credit shall be reduced by any recovery or scrap value of such Consumables or Parts; Miraclon reserves the right to request a certificate of destruction originating either from a third party or self-declaration from the Customer. 3.4.3.5. Goods may only be returned to Miraclon with Xxxxxxxx’s prior agreement, and when Miraclon shall arrange collection and issue a collection note, otherwise Miraclon shall not be liable for any loss of, or damage to, Goods.

Complaints and Returns. (a) From the Effective Date, the Purchaser’s Group shall be responsible for handling any complaints associated with the Product and dealing with and processing any returns of Product and Supplier shall reasonably cooperate in good faith with the Purchaser’s Group in connection with resolution of any such complaints and returns. (b) Each Party shall notify the other promptly after receiving any complaint in relation to, or return of, the Product and provide the other Party with a complete copy of the complaint and all other relevant information.

Complaints and Returns. In connection with the delivery the Customer shall immediately inspect the delivered products thoroughly and appropriately. If the Customer claims that the delivered product is visibly damaged from the transport, including the packaging and wrapping, the Customer shall immediately notify Omron of this no later than on the date of delivery. If the Customer claims that the delivered product had a hidden defect caused by the transport when delivered, the Customer shall notify Omron of this no later than eight (8) working days from the delivery of the product to the Customer. If the Customer claims that Omron has not delivered the correct number of ordered products or that Omron has not delivered the product that the Customer actually ordered, the Customer shall notify Omron of this no later than eight (8) working days from the delivery of the product to the Customer. By acknowledging receipt of the products, the Customer confirms that the delivery is consistent with the order confirmation. Only stock goods in new condition and in undamaged original packaging will be accepted for returns. Any return of goods must be agreed in advance with Omron and against the Customer's prior payment of a return fee constituting 15 % of the product price with the minimum return fee being DKK 500. Omron will then issue a return number to the Customer.

Complaints and Returns. 7.1 On receipt of the products ESPRINET shall check the state and the conformity of the products within 10 days after the date the delivery note was undersigned. 7.2 All complaints relating to the conformity of the products to the order, including those relating to their quantity and/or external appearance shall be made in writing and communicated by e-mail to the SUPPLIER within and not latest than 15 days from receipt. 7.3 Should the products be defective, ESPRINET shall have the right to return them to the SUPPLIER and the defective products shall be credited to ESPRINET by Credit note which shall be issued within the following month. The transport costs for the defective product shall be charged to the SUPPLIER. 7.4 This article shall not apply to the so-called “anonymous faults” (that is, those faults that are not evident at the time of the transfer of the faulty product from one subject to another during the distribution chain and which emerge solely at the time that the same product arrives at the consumer), which are dealt with cumulatively by the dispositions in the following article 10.

Complaints and Returns. Seller maintains, and has delivered to Buyer a copy of, complete and accurate logs reflecting (a) all complaints received by Seller in the past two years with respect to good sold by the Business Division and (b) all returns of goods sold by the Business Division during such period.

Complaints and Returns. 1. The Other Party must immediately check the delivered Products for any shortages or visible defects, faults or damage and state them on the waybill or accompanying receipt. In the absence of a waybill or accompanying receipt, the Other Party must report the defects, faults and so on to Rebelcell within 2 working days upon receipt of the Products, followed by a written confirmation. In the absence of such a report, the Products are deemed to have been received in good condition and to meet the agreement. Slight differences in colour and/or finish do not constitute grounds for a complaint or a claim and are not grounds for terminating the agreement. 2. Other complaints must be reported to Rebelcell in writing immediately after discovery - and at the latest within the agreed guarantee period. All consequences of failure to report immediately are at the risk of the Other Party. If no explicit guarantee period has been agreed, a period of 1 year after delivery applies. 3. If a complaint has not been reported to Rebelcell within the periods stated in the preceding paragraphs, no claim can be made against an agreed guarantee. 4. Complaints do not suspend the payment obligation of the Other Party. 5. The Other Party must enable Rebelcell to investigate the complaint and provide all relevant information to Rebelcell. If, in the opinion of Xxxxxxxxx, a return shipment is required for the investigation of the complaint, this will be at the expense of the Other Party, unless the complaint is subsequently found to be valid. The transport risk is at all times for the Other Party. 6. In all cases, return shipment takes place in a manner to be determined by Rebelcell and in the original packaging, with the original invoice. Return shipments without prior consultation with Rebelcell will not be processed. 7. No complaints can be made about Products that have changed in nature and/or composition after receipt by the Other Party or that have been wholly or partially been treated or processed. 8. Complaints can only be reported to and will only be dealt with by the party that has concluded the purchase agreement with the Other Party, who, in some cases may therefore be the distributor or the dealer. 9. If the complaint is found to be valid, Rebelcell is only obliged to replace or repair the defective item. The Other Party is not entitled to any compensation.

Complaints and Returns. 1. The Other Party is obliged to check the Goods delivered immediately upon receipt and to report any visible defects, damage to the packing or wrapping, and/or differences in type or quantity on the consignment note or accompanying note. Should the consignment note or accompanying note be missing, the Other Party must report the defects, damage, and suchlike to Hottentot Spices B.V. in writing within 24 hours of receipt of the Goods. 2. Other complaints regarding the Goods delivered must be reported to Hottentot Spices B.V. in writing immediately after discovery – yet ultimately within 8 days after receipt. All consequences of not immediately reporting these are at the risk of the Other Party. 3. The Goods are deemed to have been received in good condition and in accordance with the agreement and specifications if no complaint has been reported to Hottentot Spices B.V. within the periods mentioned in the previous paragraphs. 4. Unless delivery based on weight has been agreed upon, the Goods ordered will be delivered in wholesale packaging, in stock at Hottentot Spices B.V. Minor differences from the stated dimensions, weights, quantities, colours, and suchlike, acceptable within the industry, are not considered as failures on the part of Hottentot Spices B.V. In that case, it is not possible to invoke the guarantee. Differences relating to specified dimensions, weights, and quantities up to 5% more or less must be accepted. 5. Complaints do not suspend the Other Party’s payment obligations. 6. The Other Party should enable Hottentot Spices B.V. to investigate the complaint and to provide Hottentot Spices B.V. with all information relating to the complaint. If the Goods have to be returned to investigate the complaint, this will take place at the Other Party’s expense and risk, unless the complaint turns out to be valid. 7. All returns shall take place in a manner prescribed by Hottentot Spices B.V. and in the original packaging and wrapping. 8. No complaints can be made regarding imperfections on or characteristics of (natural) products if these imperfections, or characteristics are inherent to the nature of these products. 9. No complaints can be made regarding minor differences in colour, aroma, and flavour. 10. No complaints can be made regarding Goods which have changed in nature and/or composition after receipt, or that have been fully or partially processed or treated, or which are no longer in their original packing or wrapping.

Complaints and Returns. The Customer will report all shortcomings to Controls Supply Chain B.V. immediately after discovery and within 5 days after receiving the goods. Complaints will no longer be processed after 1 (one) month in which the shortcoming could have been remedied. In case the Goods must be returned for examination or Controls Supply Chain B.V. has to examine the Goods on-site, the costs are to be borne upfront by the Customer, and will be refunded if the claim is predominantly awarded. Goods prepared for return to Controls Supply Chain B.V. must be well-sealed packed – if possible – in the original packaging, freight paid upfront by the Customer. Complaints concerning the following matters are not taken into consideration: a) deficiencies or features of Goods that are made from natural products if these deficiencies or features are inherent to those products; b) Goods whose nature and/or composition has been partly or completely changed by the Customer; c) properties/characteristics/qualities of the Goods, if those properties/characteristics/qualities have no or just barely influence on the Goods functioning (for example (but not limited to) the colour of the Goods) and d) non-Fundamental Breaches.

Complaints and Returns. 1. The counterparty must inspect delivered items immediately and report visible defects, damage, or discrepancies in quantity on the delivery note or accompanying document. If these documents are absent, defects must be reported within one (1) week aŁer receipt, confirmed in writing. Failure to report means the items are considered in good condition and conforming to the agreement. 2. If no specific warranty term is agreed, a one (1) year period aŁer delivery applies. 3. Delivered documents not initially presented as draŁs must be checked immedia- tely for visible errors and reported within one (1) week, confirmed in writing. 4. Complaints about work must be reported within ten (10) working days, followed by written confirmation. 5. If a complaint is not reported within the specified timeframes, no appeal to an agreed warranty can be made. 6. Complaints do not suspend the counterparty’s (payment) obligations. 7. The counterparty must allow Inno+ to investigate complaints and provide relevant information. Return shipping costs are borne by the counterparty unless the complaint is justified. 8. No complaints can be made for industry-standard or technically unavoidable deviations related to quality, quantity, dimensions, color, or finish.

Complaints and Returns. All forms of complaint not related to hidden defects are void if not reported by registered mail within eight days of receipt of the goods. After the expiry of the aforementioned period, complaints are no longer possible. * Once the delivered item or part thereof has been put into use, this means by operation of law mean that it has been approved. The receipt of the delivery note or the dispatch notice constitutes proof that the delivered goods have actually been received. If any defects are found in particular parts of the goods, this does not mean that objections can be made about the entirety of the delivered goods as a whole. Defects of this nature can only give rise to a price reduction; they do not give rise to any obligation to replace or pay compensation as a result. * Wollux has the right to offer repair or exchange. If it has been duly established that a complaint has been made correctly, price reductions and damages may never exceed the amount of the disputed delivery. * Wollux is only liable for hidden defects if it was aware of these defects. This is not assumed in advance; the counterparty must evidence that Wollux had knowledge of the hidden defects in question. * No returns can be made without the written consent of Wollux. If Wollux gives such consent, this does not imply in any way an acknowledgement of fault. Every return of goods shall be free of charge and in its original packaging. * All goods taken back by Wollux shall lose their exclusive nature; they may be sold immediately by Wollux without any limitation as to time, location or price.