Customer Information System Sample Clauses

Customer Information System a. Status of any changes or upgrades made to system software
Sample 1
AutoNDA by SimpleDocs
Customer Information System. 1.2.1. SMUD wi11 provide and operate scalable and robust software systems to manage customer data via Customer Relationship Management (CRM) software, that will enable VCE and its customers to manage program enrollment options online through the Interactive Voice Response (IVR). SMUD will also ensure that the CRM is compatible with the billing engine and data repository for customers' electric usage data. Configure and maintain a cloud-based CRM solution that will store accurate information on all eligible accounts located in the Program service area. This data is to include each account's enrollment status (opt out, program enrollment), rate tariff election(s), payment history related to billed amount, collection status, on-site generating capacity, if applicable, and any correspondence with customer as well as other information that may become necessary to effectively administer Program services as mutually agreed to by the Parties from time to time. The software solution and system integration services will be provided by subcontractors to this Agreement.
Sample 1
Customer Information System. 17 The computer-based system designated by CITY for service records, billing, 18 reporting and other operations data for the Recycle Plus Program.
Sample 1
Customer Information System. APU’s Customer Information System (CIS) is enQuesta software provided by Systems and Software, an operating unit of Xxxxxx Computer. The IVR issues SOAP web service calls to enQuesta to receive customer account information and submit requests. The IVR issued around 1,350 IVR API calls to enQuesta on a sample weekday in July 2024. The enQuesta IVR SOAP application programming interface (API) provides general customer account information, billing and payment history, ability to submit requests, and other functions. The diagram below shows the general IVR – enQuesta customer account information process flow. Account Entered Customer Request Balance Translate to Voice Respond to User End Customer Request Bill & Pay History Customer Request Duplicate Bill, Consumption History, Meter Reading Dates or Credit Reference Letter Process Request and Respond Service Receives SOAP response IVR enQuesta
Sample 1
Customer Information System. If applicable, Customer shall provide accessibility to connect the Customer’s Laboratory Information System (“LIS”) and will be limited to a one-time on-site connection (“LIS Connection”). Any such LIS Connection shall be performed at the time of installation of the Hardware. Customer will ensure availability of the LIS Vendor at time of the LIS Connection. Optional services for an additional fee are available for connectivity to new or upgraded systems post initial installation of the Hardware.
Sample 1
Customer Information System i. Maintain an accurate database of all eligible accounts who are located in the City service area and identify each account’s enrollment status (opt out, program enrollment), rate tariff election(s), payment history, collection status, on-site generating capacity, if applicable, and any correspondence with customer as well as other information that may become necessary to effectively administer City as mutually agreed to by parties from time to time.
Sample 1

Related to Customer Information System

  • Customer Information CPNI of a Customer and any other non-public, individually identifiable information about a Customer or the purchase by a Customer of the services or products of a Party.

  • Management Information System The M&E Plan will describe the information system that will be used to collect data, store, process and deliver information to relevant stakeholders in such a way that the Program information collected and verified pursuant to the M&E Plan is at all times accessible and useful to those who wish to use it. The system development will take into consideration the requirement and data needs of the components of the Program, and will be aligned with existing MCC systems, other service providers, and ministries.

  • Client Information (2) Protected Health Information in any form including without limitation, Electronic Protected Health Information or Unsecured Protected Health Information (herein “PHI”);

  • DISCLOSURE OF CUSTOMER INFORMATION XXXXX.xxx will not share or sell information regarding its customers and/or prospective customers, except to its employees, agents, partners, and associates as required in the ordinary course of XXXXX.xxx’s business conducted on behalf of customers, including, but not limited to, XXXXX.xxx’s banking or credit relationships in accordance with XXXXX.xxx’s privacy policy. XXXXX.xxx may also disclose to federal or state regulatory agencies and law enforcement authorities’ information regarding Customer and Customer’s transactions in response to a request for such information or in response to a court order or subpoena. To read XXXXX.xxx’s entire privacy policy, please visit: xxx.xxxxx.xxx/xx-xx/xxxxx-xxx-xxxxxxxx/xxxxxxx-xxxxxx/

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!