Customer Support and Maintenance Sample Clauses

Customer Support and Maintenance. We will use reasonable endeavours to provide Customer Support and Maintenance in accordance with the Documentation. You shall promptly install all Maintenance that we (or your Reseller) make available to you. We will not be required to provide Customer Support or Maintenance where any errors in the Software arise from: (i) your failure to fulfil or comply with your obligations under this Agreement; or (ii) any other circumstance where it is stated in the Documentation that such Customer Support and Maintenance will not be provided. If we offer enhanced Customer Support and/or Maintenance then you may purchase these services separately in accordance with our then current price list.
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Customer Support and Maintenance. Bitstream shall provide customer support and maintenance to Licensee in accordance with the Software Maintenance Agreement between Bitstream and Licensee, a copy of which is attached hereto as Exhibit B-2.
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Customer Support and Maintenance. 2.4.1.ZAP will provide you with the Customer Support and Maintenance as set out in ZAP’s Standard Support policy that can be found online at xxxxx://xxxxx.xxx/Terms.
Sample 1
Customer Support and Maintenance. 2.5.1.ZAP will provide you with information about Customer Support and Maintenance which may be either in printed or electronic form including by reference to any customer services handbooks, service level guidelines, support guides and any online materials which ZAP may notify to you from time to time.
Sample 1
Customer Support and Maintenance. 6.1 You may be provided with customer support, maintenance or professional services related to the Software (“Support Services”) subject to conditions of the current ABBYY support policy; however, You may be entitled to a different level of Support Services than is stated in the ABBYY Software Maintenance and Upgrade Assurance Terms and the ABBYY support policy in accordance with a written agreement with ABBYY with respect to such Support Services. Also You may be entitled to certain support services by an ABBYY Partner in accordance with an agreement between You and the ABBYY Partner with respect to such support services under the stipulation that the ABBYY Partner’s agreement may not impose additional duties on ABBYY.
Sample 1
Customer Support and Maintenance. EZP will provide online support to the WDTR customers and will communicate to them for maintenance, technology and other issues as WebsiteDynamics. EZP will host the customer websites and content built through the Custom Branded Website Builder. WDTR authorizes XXX’s support team to grant trial extensions, free time and refunds when the support team deems fit without compensation to WDTR. WDTR authorizes XXX to send follow-up emails on WDTR’s behalf to any end user on trial to help facilitate a sale.
Sample 1
Customer Support and Maintenance. For Hosted Software Services, DemandTec shall provide Customer with the customer support and maintenance services described on Exhibit C hereto (the “Hosted Support Services”). For Installed Software Services, DemandTec shall provide Customer with the customer support and maintenance services agreed upon by the parties.
Sample 1
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Customer Support and Maintenance a. The Customer acknowledges and agrees that, apart from the RJ-45 socket which shall remain the property of HGC, the title to all Hardware shall be passed to the Customer on the Services Provision Date and, unless otherwise agreed by HGC and subject to 9b below, no warranty in respect of any Hardware will be given by HGC whatsoever or by any other party save and except the warranty (if any) given by manufacturer(s) or vendor(s) of the Hardware concerned.
Sample 1

Related to Customer Support and Maintenance

  • Support and Maintenance Where Licensee purchases support and/or maintenance services, Licensee’s initial support and/or maintenance term will begin upon delivery to Licensee of the Licensed Software and continue for one (1) year thereafter (or the length of the term if less than a year for any subscription/term license) unless otherwise specified in the applicable annual support and/or maintenance agreement, Product Order, or other written agreement executed between Licensor and Licensee. Where Licensee purchases support and/or maintenance for any Licensed Software, Licensee hereby agrees that it shall purchase such support and/or maintenance services for all of Licensee’s licensed units of such Licensed Software product. Support and/or maintenance services provided by Licensor will be subject to Licensor’s then current applicable standard annual support and/or maintenance agreement unless otherwise agreed by the parties in writing.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Maintenance and Support NCR Voyix is solely responsible for providing any maintenance and support services with respect to the Software as specified in the Agreement, or as required under applicable law. The parties acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software.

  • Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.

  • TECHNICAL SUPPORT SERVICES 2.1 The strategic consulting services (the "Services"): Party A engages Party B to provide to Party A the strategic consulting services specified in Exhibit 1 attached hereto ("Exhibit 1") from the execution date of this Agreement.

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

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