Deliverable Description Due Date. Contingent Resource Checklist The Vendor shall submit to Citizens’ Contract Manager for every assigned Contingent Worker a completed Contingent Resource Checklist Prior to Assignment Contingent Worker Confidentiality and Non- Disclosure Agreement As required in Section 3.4.1.5 Prior to Assignment
Deliverable Description Due Date. Daily Progress Reports to Client and Client Representative as appropriate Daily during survey 2 Survey report (1 report per site is required; content as per Invitation to Tender) No more than 4 weeks after completion of survey ops 3 Acoustic Data and metadata No more than 4 weeks after completion of survey ops
Deliverable Description Due Date. Daily Call Handling Reporting See Exhibit D – Sample Daily Call Handling Report. No later than 5:30am EST the next day. Business Continuity Plan Details the methodology and timelines for business continuity in the event of a disaster or major system outage. Within ten (10) days of written request Security Plan Establishes procedures for the protection of Citizens Confidential Information and / or Citizens Data. Within ten (10) days of written request
Deliverable Description Due Date. SOC Effective Date of + xx days 1.2 5 days after end of preceding month 1.3 10 days after end of preceding quarter
Deliverable Description Due Date. 1a Daily Logs Daily during survey 1b Weekly progress reporting Weekly post- survey 2a Survey report (1 report per site is required) 23rd March 2012 2b Acoustic Data and metadata 2c Groundtruthing Data (including video) and metadata Where it is appropriate to do so, the Customer will engage with the services of an on board Client Representative. The Client Representative will be independent of the Contractor. The Client Representative, assigned by the Customer (at no staff cost to the Contractor), will be on board for the duration of the surveys to ensure that the Contractor meets pre-defined data quality standards, apply pre-defined survey operating procedures, confirm that appropriate HSEQ objectives are met and to maximise value for money during survey operations. The Client Representative will have the authority to change or add to the survey design as appropriate depending on the survey results, the weather conditions and other relevant factors. The Contractor will be responsible for any Health & Safety aspects of the Client Representative whilst they are onboard the vessel including any H&S briefings. The Contractor will be responsible for informing the Client Representative of vessel logistics, including for example, but not limited to port of departure, date and time of departure. The Contractor will have ultimate responsibility for the vessel including decision to sail. The Contractor is responsible for liaising and engaging with local fishing industry interests through the relevant IFCA. Contractors should make provision to accommodate, making allowance for accommodation and victualling a Fisheries Liaison Officer on board the vessel if one is assigned. All reasonable costs will be reimbursed by the Authority. 1. The Customer will pay to the Contractor the sum of up to £147,930 exclusive of VAT As stated in clause 11.3 of the invitation To Tender, time off task due to equipment or vessel failure is at the Contractor‟s expense. Agreed weather standby costs will be borne by the Customer through application of weather standby day rates for vessel activities as specified above and subject to actual total survey at sea activity pursuant to the sum specified in the Pricing, Invoicing and Rates Schedule. In the event of loss or damage to any Customer owned/hired equipment to be loaned to the Contractor for the performance of the services, the Contractor will either replace equipment to the same specification or reimburse the Customer the full cost to rep...
Deliverable Description Due Date. Implementation Plan As defined and outlined in Section 3.2, written by Vendor, and approved by Citizens Within thirty (30) calendar days of Agreement execution Communication Materials As defined and outlined in Section 3.2.2, customized materials designed to familiarize Citizens employees with the EAP As specified in approved implementation plan Initial Training/Orientation Sessions As defined and outlined in Section 3.2.3, no fewer than two (2) hours of Orientation Sessions at each of the Citizens office locations As specified in approved implementation plan Initial Training/Orientation Materials As defined and outlined in Section 3.2.4, customized materials to be provided to Citizens Employees related to the Initial Training/ Orientation Sessions As specified in approved implementation plan Toll-free access line As defined and outlined in Section 3.3 Within thirty (30) calendar days of Agreement execution Reports As defined and outlined in Section 3.11 and written by As specified in Section 3.11 Vendor and approved by Citizens DocuSign Envelope ID: 0195FEFC-B298-4102-B5A5-E63C60616C46
Deliverable Description Due Date. Progress Report The progress report must include: Task number and title; description of task; Deliverable (if applicable); date completed; task amount; and the results and progress of the project/work. With each invoice Web site usage report [Enter “N/A” or detailed description] [Complete if applicable] Web site source code [Enter “N/A” or detailed description] [Complete if applicable (for example “upon delivery of final report”)] Web applications [Enter “N/A” or detailed description] [Complete if applicable] Collected data [Enter “N/A” or detailed description] [Complete if applicable] Project documentation [Enter “N/A” or detailed description] [Complete if applicable] Exhibit A2 – Key Personnel KEY PERSONNEL List Key Personnel as defined in the Agreement starting with the PI, by last name, first name followed by Co-PIs. Then list all other Key Personnel in alphabetical order by last name. For each individual listed include his/her name, institutional affiliation, and role on the proposed project. Use additional consecutively numbered pages as necessary. Co-PI(s): (if applicable) Other Key Personnel: (if applicable)
Deliverable Description Due Date. Invoice and final estimates Provide invoice and final estimates To be provided with final documentation Appraisal Award submission (Appraisal) Final documents (including Appraisal Award and invoice) to be emailed. Within three (3) business days after Appraisal Award as described in Section 3.1.9. received status is selected.
Deliverable Description Due Date. Weekly report 1. Detailed Claims listing includes but not be limited to: • Member name; • Identifying information; • Charged amount; • Allowed amount; • Paid amount; • Provider; and • Date of service. Weekly Monthly report 1. Claims incurred and paid by Plan and by benefit or service (in-Network or out-of-Network) for Members; 2. Report of overpaid Claims; 3. Enrollment by tier and Plan; 4. Summarized number of Claims categorized by the following dollar amount breakdowns: • $0 – $50.99; • $51.00 - $100.99; • $101.00 - $250.99; • $251.00 - $499.99; • $500.00 - $999.99; • $1,000.00 - $1,999.99; • $2,000.00 - $4,999.99; • $5,000.00 - $9,999.99; • $10,000.00 - $19,999.99; • $20,000.00 - $49,999.99; • $50,000.00 - $99,999.99; • $100,000.00 - $499,999.99; • $500,000.00 +. 5. Aggregate year-to-date Claims; 6. Large (50% of stop loss deductible) Claims (individual) detail reports; 7. Claim extract files transmitted in a HIPAA compliant file format; 8. Lag report (detailing incurred but not reported Claims); 9. Communication challenges and returned mail, including detailed Member information; 10. Subrogation report; 11. HCC Reporting; and, 12. Member complaints. Monthly Quarterly report 1. Geographic based (limited to Jacksonville, Tampa, and Tallahassee) and aggregated, non-identified pharmacy benefits data. The data must include, at minimum, the number of prescriptions and average price per prescription, for the top 25 drugs by (i) total number of Claims, (ii) highest average price per prescription, and (iii) total cost; 2. Top ten diagnoses by dollar amount; 3. Summarized report of volume of prescription Claims and cost data from Pharmacy Benefit Manager broken down by month; 4. Utilization review including the following services: • Pre-admissions; • Concurrent reviews; • Discharge planning; • Retrospective reviews; • Inpatient services; • Outpatient services; • Professional services; and, • Other services. 5. Claim reviews to include a review of the Plan performance; 6. All metrics related to Service Level Standards; 7. Costs of procedures or disease trends; 8. Number of Members enrolled in Disease Management and engagement levels; 9. Cycle time for Claims that are paid and for claims that are denied; 10. Summarized report on volume of Members requesting second surgical opinion and medical case management reviews; 11. Aggregate reporting on the success of Vendor’s efforts to effect conversions from retail maintenance drugs to mail order; 12. Incurred and paid l...
Deliverable Description Due Date. Break/fix repair support service report Report shall include at a minimum: identification of the technician assigned, date the request was called in, date/time the technician came to address request, description of the issue, description of the resolution, technician and Citizens’ staff signatures. Submit report within twenty-four (24) hours of site visit. On-site inspection and preventative maintenance report Report shall include at a minimum: identification of the technician assigned, date the request was called in, date/time the technician came to address request, summary of services performed, technician and Citizens’ staff signature. Submit report withing two (2) business days of the inspection / preventative maintenance.
