Enterprise Content Management Sample Clauses

Enterprise Content Management. Contractor shall provide services to establish or maintain electronic document imaging, document management, document workflow, and associated technologies in the context of enterprise strategy, records management policies, and existing assets. The Association for Information and Image Management (AIIM) defines ECM as the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. Following are Requirements and Capabilities for this Service: • Accomplish workflow analysis; • Develop/implement document indexing schemes and workload management; • Provide implementation and support services; • Develop system interfaces; • Develop/implement system migration strategies; • Provide document conversion services (hardcopy to electronic or electronic to electronic); • Provide performance monitoring/measurement; • Accomplish system stress testing/benchmarking; and, • Implement document and records retention/archiving strategies/plans. • Provide software maintenance and support activities, including staff training Digital Document Management Response Requirements: • Migrating data from network shares and/or other document repositories to repositories including SharePoint, Documentum or OnBase. • Optical Character Recognition (OCR) • Zonal OCR • Batch processing • Multiple formats • Large format Engineering documents in color • Microfilm • Record/archival • Presentation • Certified mail receipts – postcards • Medical records • Other non-standard sizes • Resolution options/standards • Integrating document intake with workflow • Indexing • Developing taxonomies and metadata • Working with existing taxonomy and metadata standards • Interface to applications such as SharePoint, Documentum, OnBase.

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Enterprise Content Management. Contractor shall provide services to establish or maintain electronic document imaging, document management, document workflow, and associated technologies in the context of enterprise strategy, records management policies, and existing assets. The Association for Information and Image Management (AIIM) defines ECM as the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. The Vermont State Archives & Records Administration has oversight: xxxxx://xxx.xxx.xxxxx.xx.xx/archives-records/records-management.aspx. Following are Requirements and Capabilities for this Service:  Accomplish workflow analysis;  Develop/implement document indexing schemes and workload management;  Design systems/networks/applications;  Develop application prototype(s);  Provide implementation and support services;  Develop system interfaces;  Develop/implement system migration strategies;  Provide document conversion services (hardcopy to electronic or electronic to electronic);  Provide performance monitoring/measurement;  Accomplish system stress testing/benchmarking; and,  Implement document and records retention/archiving strategies/plans.  Provide software maintenance and support activities, including staff training J. DBA/SQLDBA/Relational Database Support Contractor shall provide services to support the function of database administration. Following are Requirements and Capabilities for this Service:  Support of Oracle Software  Upgrades  PeopleSoft Applications

Enterprise Content Management. After deployment of the State’s Enterprise Content Management (ECM) external system, a Third-Party Software, into the Production environment the State shall submit a written request to the Contractor to shut down the existing ECM Managed Application. Contractor shall shut down the ECM Managed Application within 10 business days of receiving the State’s request, unless otherwise mutually agreed by Contractor and State. A separate request to the Hosting vendor will be required from State to decommission the corresponding servers for the identified Managed Application. Effective as of the next calendar month after the month in which Contractor shuts down the ECM Managed Application, the Core M&O Services monthly fee shall be reduced by the amount listed in Section 9.1.f. of Attachment B, and the ECM Managed Application’s scope shall be deemed modified as follows:

Enterprise Content Management. After deployment of the State’s Enterprise Content Management (ECM) external system, a Third-Party Software, into the Production environment the State submitted a written request to the Contractor via CR-031 to shut down the existing ECM Managed Application. Contractor shut down the ECM Managed Application effective November 20, 2019. Effective December 1, 2019 the Core M&O Services monthly fee was reduced by the amount listed in Section 9.1.g.(i) of Attachment B, and the ECM Managed Application’s scope was modified as follows:

Related to Enterprise Content Management

Service Management Effective support of in-scope services is a result of maintaining consistent service levels. The following sections provide relevant details on service availability, monitoring of in-scope services and related components.
Traffic Management 9.2.1 During the Operating Period, Developer shall be responsible for the general management of traffic on the Facility. Developer shall manage traffic so as to preserve and protect safety of traffic on the Facility and Related Transportation Facilities and, to the maximum extent practicable, to avoid disruption, interruption or other adverse effects on traffic flow, throughput or level of service on the Facility and Related Transportation Facilities. Developer shall conduct traffic management in accordance with all applicable Technical Provisions, Technical Documents, Laws and Governmental Approvals, and in accordance with the Traffic Management Plan.
Exit Management The Contractor shall perform its relevant Exit Management obligations as part of the Framework whether applicable on either the expiry or early termination of this Agreement.
Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:
Network Management 60.1 CLEC and CenturyLink will exchange appropriate information (e.g., network information, maintenance contact numbers, escalation procedures, and information required to comply with requirements of law enforcement and national security agencies) for network management purposes. In addition, the Parties will apply sound network management principles to alleviate or to prevent traffic congestion and to minimize fraud associated with third number billed calls, calling card calls, and other services related to this Agreement.
Beta Services From time to time, We may invite You to try Beta Services at no charge. You may accept or decline any such trial in Your sole discretion. Beta Services will be clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation or by a description of similar import. Beta Services are for evaluation purposes and not for production use, are not considered “Services” under this Agreement, are not supported, and may be subject to additional terms. Unless otherwise stated, any Beta Services trial period will expire upon the earlier of one year from the trial start date or the date that a version of the Beta Services becomes generally available. We may discontinue Beta Services at any time in Our sole discretion and may never make them generally available. We will have no liability for any harm or damage arising out of or in connection with a Beta Service.
Web Services Our Web Services are designed to enable you to easily establish a presence on the Internet. Our Web Hosting and Design is composed of our Web Hosting and Design Publishing Component and other miscellaneous components. These components may be used independently or in conjunction with each other.
Telecommunications Services The offering of telecommunications for a fee directly to the public, or to such classes of users as to be effectively available directly to the public, regardless of the facilities used.
Cloud Services Unless otherwise stated in the Agreement or in the Order, Company grants Customer a limited, non-transferable, non-sublicenseable, non-exclusive, worldwide license to access and use the Number of Units of Cloud Services during the Term solely for internal business purposes in accordance with the applicable license restrictions stated in the Business Unit Terms, Order, and Documentation. Additional Cloud Service Terms are stated at xxxxx://xxxxx.xxxxx.xxx/#cloud-services, which are incorporated by reference.