Excessive Outage Sample Clauses

Excessive Outage. SLA Name: Excessive Outage Measurement Process: This SLA is based on trouble ticket Unavailable Time. The service or feature is unusable during the time the trouble ticket is reported as opened until restoration of the service, minus SCC. If CDCR reports a service failure as unresolved after the closure of the trouble ticket by the Contractor, the Unavailable Time shall be adjusted to the actual restoration time. Service(s): Rights and Remedies Per Occurrence: N/A Monthly Aggregated Measurements: Each month the service fails to meet the committed SLA objective shall result in a rebate or credit the equivalent of 2 emails to the CTS Customers with open accounts (Incarcerated individuals, Family or Friends) at location(s) where outage occurred. Services Monthly Objective
AutoNDA by SimpleDocs
Excessive Outage. 11.3.1 In the event that a Subscribing Entity circuit(s) experiences either three (3) or more Outages, or twelve (12) aggregate hours of Outages in each instance in any thirty (30) day period (the "Excessive Outage"), Subscribing Entity shall be entitled, in addition to the applicable Outage Credit due up to termination of the circuit, if any, to terminate the affected circuit(s) without charge or liability. If a Subscribing Entity terminates a circuit pursuant to this Section 11.3.1 within the first twelve (12) months following the Xxxx Date, Service Provider shall provide a refund to the applicable Subscribing Entity in the amount of 50% of any Non- Recurring Construction Costs or Non-Recurring Installation Fees, in each instance, either (1) separately invoiced and paid by the Subscribing Entity, or (2) referenced in the order as amortized, and paid by the Subscribing Entity. 11.3.2 If during any twelve (12) month period Excessive Outages have occurred with respect to 30% of the highest number of all circuits deployed under this Service Attachment during the applicable twelve (12) month period, then in addition to the remedies found elsewhere in this Service Attachment, the Subscribing Entity shall have the option to terminate the Order (by placing a Termination Order in the State’s Ordering System) The Subscribing Entity must exercise this option within three (3) months of the end of the applicable twelve (12) month period of Excessive Outages.
Excessive Outage. If Sites are unavailable by reason of the failure of the WorldNow System (i.e., Site or major components of Site are not available to end users) or System malfunctions prevent updating of primary Site news content, WorldNow shall reduce the monthly license fee as outlined in the schedule below and issue Licensee a credit equivalent to the percentage set forth below of the current month’s License Fee for the affected Site and will apply such reduction and credit against Licensee’s next monthly Licensing Fee payment. The following chart indicates the credit percentages to be applied to monthly Uptime levels less than 99.8% for the System and 99.99% for the Sites:
Excessive Outage. If a Customer’s circuits experience either three or more Outages, or 24 aggregate hours of Outages, in each instance in any 30 day period (an "Excessive Outage"), the Customer will be entitled, in addition to the applicable Outage Credit due up to termination of the circuit, if any, to terminate the affected circuits without charge or liability. If during any 12 month period Excessive Outages have occurred with respect to 30% of the highest number of all circuits deployed under this Service Attachment during the applicable 12 month period, then in addition to the remedies found elsewhere in this Service Attachment, the Customer will have the option to terminate this Service Attachment on 30 days written notice to Agile. The Customer must exercise this option within three months of the end of the applicable 12 month period of Excessive Outages. For the avoidance of doubt, the remedy set forth in this Section will only be exercisable by the Customer.
Excessive Outage. SLA Name: Excessive Outage SLA Name: Notification SLA Name: Provisioning
Excessive Outage. In the event that a Customer circuit(s) experiences either three (3) or more Outages, or twelve (12) aggregate hours of Outages in each instance in any thirty (30) day period (the “Excessive Outage”), Customer shall be entitled, in addition to the applicable Outage Credit due up to termination of the circuit, if any, to terminate the affected circuit(s) without charge or liability. If Customer elects to terminate the Service, Customer must provide ZettaLync with written notice of such termination within thirty (30) days after the applicable Excessive Outage. Such termination will be effective forty-five (45) days after ZettaLync’s receipt of such written notice of termination.
Excessive Outage. An "EXCESSIVE OUTAGE" shall be defined as either a four (4) consecutive hours of Network Outage or (b) twelve (12) cumulative hours of Network Outage in any thirty (30) calendar day period. Bundled Broadband Service Agreement AOL AND CLEARWIRE CONFIDENTIAL EXHIBIT D STANDARD LEGAL TERMS AND CONDITIONS 1. [RESERVED]
AutoNDA by SimpleDocs
Excessive Outage. If a Subscriber’s circuits experience either three or more Outages, or 12 aggregate hours of Outages in each instance in any 30 day period (an "Excessive Outage"), the Subscriber will be entitled, in addition to the applicable Outage Credit due up to termination of the circuit, if any, to terminate the affected circuits without charge or liability. If a Subscriber terminates a circuit pursuant to this Section within the first 12 months following the Bill Date, Agile will provide a refund to the Subscriber in the amount of 50% of any Non-Recurring Construction Costs or Non-Recurring Installation Fees, in each instance separately invoiced and paid by the Subscriber. If during any 12 month period Excessive Outages have occurred with respect to 30% of the highest number of all circuits deployed under this Service Attachment during the applicable 12 month period, then in addition to the remedies found elsewhere in this Service Attachment, the Subscriber will have the option to terminate the Agreement or this Service Attachment on 30 days written notice to Agile. The Subscriber must exercise this option within three months of the end of the applicable 12 month period of Excessive Outages. For the avoidance of doubt, the remedy set forth in this Section will only be exercisable by the Subscriber, and will not be exercisable by any Subscriber.
Excessive Outage. (a) Customer may terminate individual Service Order(s) in the event Customer experiences any of the following circumstances with respect to such Service Order(s) each of which constitutes an Excessive Outage: (i) Failure to meet the applicable Service Specifications for a period of eight (8) consecutive hours; or (ii) Failure to meet the applicable Service Specifications for a cumulative period totaling twelve (12) hours or more within any consecutive thirty (30) day period. (b) In the event individual Service Orders are terminated by Customer pursuant to section 8.2(a) above, Customer shall give written notice to Seller of such termination within thirty (30) days of such outage and Customer shall pay Seller in accordance with this Agreement for all Services performed up to and including the effective date of termination of such Service Order(s). In addition, Customer shall pay for all Local Access charges, including any termination charges.

Related to Excessive Outage

  • Line Outage Costs Notwithstanding anything in the NYISO OATT to the contrary, the Connecting Transmission Owner may propose to recover line outage costs associated with the installation of Connecting Transmission Owner’s Attachment Facilities or System Upgrade Facilities or System Deliverability Upgrades on a case-by-case basis.

  • Forced Outages During any forced outage, the NYISO or Connecting Transmission Owner may suspend interconnection service to the Interconnection Customer to effect immediate repairs on the New York State Transmission System or the Distribution System. The NYISO shall use Reasonable Efforts to provide the Interconnection Customer with prior notice. If prior notice is not given, the NYISO shall, upon request, provide the Interconnection Customer written documentation after the fact explaining the circumstances of the disconnection.

  • CLEC OUTAGE For a problem limited to one CLEC (or a building with multiple CLECs), BellSouth has several options available for restoring service quickly. For those CLECs that have agreements with other CLECs, BellSouth can immediately start directing traffic to a provisional CLEC for completion. This alternative is dependent upon BellSouth having concurrence from the affected CLECs. Whether or not the affected CLECs have requested a traffic transfer to another CLEC will not impact BellSouth's resolve to re-establish traffic to the original destination as quickly as possible.

  • Inclement Weather 24.1 This Inclement Weather clause sets out the full rights, obligations and entitlements of the parties and establishes the conditions under which payment for periods of inclement weather shall be made. 24.2 This Inclement Weather clause is to be read and observed in lieu of the provisions of the award and VBIA. 24.3 Definition – inclement weather Inclement weather shall mean the existence of rain or abnormal climatic conditions (whether they be those of hail, snow, cold, high wind, severe dust storm, extreme high temperature or the like or any combination thereof) by virtue of which it is either not reasonable or not safe for employees exposed thereto to continue working whilst the same prevail.

  • Scheduled Outages (1) No later than five (5) Business Days prior to the dates required by the ISO for delivery of schedules for planned outages (which such ISO required delivery dates are currently January 15th, April 15th, July 15th and October 15th of each calendar year during the Facility Term), and at least sixty (60) days prior to the later of: (A) Initial Synchronization, or (B) SCE becoming Seller’s Scheduling Coordinator, Seller shall submit to SCE its schedule of proposed planned outages (“Outage Schedule”) for the subsequent twenty four-month period using the Web Client. If Seller fails to submit an Outage Schedule for any period as required under this Section 3.19, then Seller shall not be permitted to schedule or have any planned outages with respect to such period. The foregoing shall not prevent Seller from modifying its Outage Schedule in cooperation with SCE and the ISO. SCE shall provide Notice to Seller in the event that the ISO changes the ISO required delivery dates for schedules for planned outages. In addition, no later than thirty (30) days prior to October 15 of each year, Seller shall submit to SCE its estimate of its planned outages for the following year. (2) Seller shall provide the following information for each proposed planned outage: (A) Start date and time; (B) End date and time; and (C) Capacity expected to be online, in MW, during the planned outage. (3) Within twenty (20) Business Days after SCE’s receipt of an Outage Schedule, SCE shall notify Seller in writing of any reasonable request for changes to the Outage Schedule, and Seller shall, consistent with Prudent Electrical Practices and as permitted by the ISO, accommodate SCE’s requests regarding the timing of any planned outage. (4) Seller shall cooperate with SCE to arrange and coordinate all Outage Schedules with the ISO. (5) In the event a condition occurs at the Generating Facility which causes Seller to revise its planned outages, Seller shall provide Notice to SCE, using the Web Client, of such change (including an estimate of the length of such planned outage) as soon as practicable after the condition causing the change becomes known to Seller. (6) Seller shall promptly prepare and provide to SCE upon request, using the Web Client, all reports of actual or forecasted outages that SCE may reasonably require for the purpose of enabling SCE to comply with Section 761.3 of the California Public Utilities Code or any Applicable Law mandating the reporting by investor owned utilities of expected or experienced outages by electric energy generating facilities under contract to supply electric energy.

  • Planned Outages Seller shall schedule Planned Outages for the Project in accordance with Good Industry Practices and with the prior written consent of Buyer, which consent may not be unreasonably withheld or conditioned. The Parties acknowledge that in all circumstances, Good Industry Practices shall dictate when Planned Outages should occur. Seller shall notify Buyer of its proposed Planned Outage schedule for the Project for the following calendar year by submitting a written Planned Outage schedule no later than October 1st of each year during the Delivery Term. The Planned Outage schedule is subject to Buyer’s approval, which approval may not be unreasonably withheld or conditioned. Buyer shall promptly respond with its approval or with reasonable modifications to the Planned Outage schedule and Seller shall use its best efforts in accordance with Good Industry Practices to accommodate Xxxxx’s requested modifications. Notwithstanding the submission of the Planned Outage schedule described above, Seller shall also submit a completed Outage Notification Form to Buyer no later than fourteen (14) days prior to each Planned Outage and all appropriate outage information or requests to the CAISO in accordance with the CAISO Tariff. Seller shall contact Buyer with any requested changes to the Planned Outage schedule if Seller believes the Project must be shut down to conduct maintenance that cannot be delayed until the next scheduled Planned Outage consistent with Good Industry Practices. Seller shall not change its Planned Outage schedule without Buyer’s approval, not to be unreasonably withheld or conditioned. Seller shall use its best efforts in accordance with Good Industry Practices not to schedule Planned Outages during the months of July, August, September and October. At Buyer’s request, Seller shall use commercially reasonable efforts to reschedule Planned Outage so that it may deliver Product during CAISO declared or threatened emergency periods. Seller shall not substitute Energy from any other source for the output of the Project during a Planned Outage.

  • Downtime There may be downtime during the Migration. The duration of the downtime will depend on the amount of data that Agency is migrating. Axon will work with Agency to minimize any downtime. Any VIEVU mobile application will need to be disabled upon Migration.

  • Outages 9.7.1.1 Outage Authority and Coordination. Interconnection Customer and Transmission Owner may each in accordance with Good Utility Practice in coordination with the other Party and Transmission Provider remove from service any of its respective Interconnection Facilities, System Protection Facilities, Network Upgrades, System Protection Facilities or Distribution Upgrades that may impact the other Party’s facilities as necessary to perform maintenance or testing or to install or replace equipment. Absent an Emergency Condition, the Party scheduling a removal of such facility(ies) from service will use Reasonable Efforts to notify one another and schedule such removal on a date and time mutually acceptable to the Parties. In all circumstances, any Party planning to remove such facility(ies) from service shall use Reasonable Efforts to minimize the effect on the other Parties of such removal.

  • Force Majeure Delays In any case where either party hereto is required to do any act (other than the payment of money), delays caused by or resulting from Acts of God or Nature, war, civil commotion, fire, flood or other casualty, labor difficulties, shortages of labor or materials or equipment, government regulations, delay by government or regulatory agencies with respect to approval or permit process, unusually severe weather, or other causes beyond such party’s reasonable control the time during which act shall be completed, shall be deemed to be extended by the period of such delay, whether such time be designated by a fixed date, a fixed time or “a reasonable time.”

  • Force Majeur In case the Show Facility is damaged or destroyed, or in case of war, government regulations or any other circumstances whatsoever which will make it impossible or impractical for Show Management to permit Exhibitor to occupy the exhibit space described in this Agreement, this Agreement will terminate and Exhibitor will waive any claim for damages for compensation except the pro rata return of the amount paid for space rented, diminished only by a pro rata portion of the amounts expended to produce the Show.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!