General Provisions and Terms. A. A grievance must be initiated within fifteen (15) days (refer to Section 2-H for definition of days) after discovery of the occurrence of the act or omission giving rise to the alleged grievance. Repeated or continued conduct by the College related to the act or omission giving rise to the grievance, or actions by the College causing the Member to believe the issue may be resolved without need to initiate a grievance, shall toll the time period in which the grievance must be initiated. Any time periods or deadlines herein may be extended by mutual agreement of the parties. If the parties agree on an extension of a particular deadline, and no set amount of days is stated, the default shall be to extend the period for an amount of days equal to that of the original time period. If the person acting on behalf of the College fails to meet a responsive deadline, the Grievant may proceed to the next step or level as if the person had timely responded. A grievance involving compensation may be grieved at any time.
General Provisions and Terms. 1. The Claims Order governs the legal relations between the Toll Collection Administrator and the Vehicle Operator and/or the Vehicle Driver, who is the consumer at handling of claims regarding the correctness and quality of the Electronic Toll Collection service provided for the Vehicle Operator and/or the Vehicle Driver.
General Provisions and Terms. All terms not otherwise defined in the Agreement shall have the meanings given similar terms in the License Agreements and Sections 15, 21 and 22 of the Brownie License shall be incorporated herein.
General Provisions and Terms
