INCIDENTS REQUIRING REPORTING PROCEDURE. Clauses B11.1 - B11.2 set out the Provider’s obligations in respect of reporting incidents to the CQC and other Regulatory Body as applicable, in accordance with the Law. This Appendix (E) sets out the arrangements for reporting Serious Untoward Incidents and Quality Improvement Incidents to the Authority.
INCIDENTS REQUIRING REPORTING PROCEDURE. 6.25.1. All safeguarding incidents should be reported immediately to the authority under which the care was provided i.e. the Local Authority from which the kit was ordered. In participating in the framework, Customers may acquaint the Provider with their own safeguarding protocols and requirements, with which the Provider must act in accordance. A quarterly report of the number and type of safeguarding incidents along with information on status and resolution will be provided to each Customer and to PHE.
INCIDENTS REQUIRING REPORTING PROCEDURE. The Provider will supply the Clinical Governance and Infection Prevention Manager, Public Health, Suffolk County Council, full details of all serious incidents and complaints occurring within services covered by this contract, including details of actions taken to remedy these situations. Notification must be made within one working day of any significant event/incident affecting patients, staff or premises giving rise to concern.
INCIDENTS REQUIRING REPORTING PROCEDURE. The Provider agrees to notify ACE CVD PPP team if any of the following occurs: If a service user makes a complaint to the Pharmacy about the service covered by this Service Level Agreement Un-calibrated or faulty equipment used which means service users need to be re-called.
INCIDENTS REQUIRING REPORTING PROCEDURE. The Provider will supply the Director of MoreLife (UK) Ltd, full details of all serious incidents and complaints occurring within services covered by this contract, including details of actions taken to remedy these situations. Notification must be made within one working day of any significant event/incident affecting patients, staff or premises giving rise to concern.
INCIDENTS REQUIRING REPORTING PROCEDURE. Procedure for reporting, investigating, and implementing and sharing Lessons Learned from: (1) Serious Incidents (2) reportable Patient Safety Incidents; and (3) Non-Service User incidents] APPENDIX E Protocol for Pregnancy Testing The Medicines and Healthcare Products Regulatory Agency (MHRA) in conjunction with the Department of Health have developed a ‘Top Tips’ guide for pregnancy testing (March 2008). Access to the full document is available at xxx.xxxx.xxx.xx. There had been reports of false results with pregnancy test kits, the following points should be followed to prevent problems occurring:
INCIDENTS REQUIRING REPORTING PROCEDURE. The Provider must comply with clause Section B11 (Incidents Requiring Reporting) procedure for reporting, investigating, and implementing and sharing Lessons Learned from: (1) Serious Incidents
INCIDENTS REQUIRING REPORTING PROCEDURE. APPENDIX H: INFORMATION PROVISION The information required by the Authority is taken from an electronic information system provided by the Authority. The Provider must ensure that information is entered onto the electronic information system correctly and in a timely fashion on a monthly basis both for information purposes and in order to ensure prompt and accurate payment. APPENDIX I: TRANSFER OF AND DISCHARGE FROM CARE PROTOCOLS Not applicable. APPENDIX J: SERVICE QUALITY PERFORMANCE REPORT Not applicable. APPENDIX K: DETAILS OF REVIEW MEETINGS The Authority and the Provider will conduct a 6 monthly contract review to assess activity, provide updates and determine if any further support is required. APPENDIX L: AGREED VARIATIONS Insert variations to the contract here if/when agreed. APPENDIX M: DISPUTE RESOLUTION Part 1 of Appendix M – Dispute Resolution Process ESCALATED NEGOTIATION Except to the extent that any injunction is sought relating to a matter arising out of clause B36. (Confidentiality), if any Dispute arises out of or in connection with this Contract, the Parties must first attempt to settle it by either of them making a written negotiation offer to the other, and during the 15 Business Days following receipt of the first such offer (the “Negotiation Period”) each of the Parties shall negotiate in good faith and be represented: for the first 10 Business Days, by a senior person who where practicable has not had any direct day-to-day involvement in the matter that led to the Dispute and has authority to settle the Dispute; and
INCIDENTS REQUIRING REPORTING PROCEDURE. The Provider will be required to produce a quarterly summary report from the Service Commencement Date providing full details of all complaints and how they were resolved. The Provider will have awareness of and will respond to infectious diseases, outbreaks and other threats to health. A clinical governance report will be submitted to the Authority on an annual basis and full details of any Serious Untoward Incidents (SUIs) will be communicated without delay to the Authority. Any critical SUIs which relate to this Contract should be reported to the Authority immediately. The Provider must comply with the arrangements for notification of deaths and other incidents to CQC in accordance with CQC regulations and Guidance (where applicable) and to any other Regulatory Body, and NHS Body, any office or agency of the Crown or to any other appropriate regulatory or official body in connection with Serious Incidents, or in relation to the prevention of SUIs (as appropriate), in accordance with Good Practice and Law
INCIDENTS REQUIRING REPORTING PROCEDURE. The Provider must comply with the arrangements for notification of deaths and other incidents to CQC in accordance with CQC Regulations and Guidance (where applicable) and to any other relevant Regulatory or Supervisory Body, any NHS Body, any office or agency of the Crown, or to any other appropriate regulatory or official body in connection with Serious Incidents, or in relation to the prevention of Serious Incidents (as appropriate), in accordance with Good Practice and the Law.
