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Service Coverage Sample Clauses

Service Coverage. Philips will provide the Service elements listed in the Quotation (“Service Coverage”). Customer may request service outside the Service Coverage (e.g., service outside the hours of coverage, service or repair parts that is not otherwise included in this Quotation) subject to the availability of personnel and repair parts, Philips will provide such additional service and repair parts and invoice Customer at Philips’ then current standard rates for labor and Philips’ then current list price for parts as quoted on request. 2.1 Labor. Labor for Corrective Maintenance is as set forth in the Quotation.
Service Coverage. The regions in the map below illustrate the core geographical coverage for this framework. The Contractor must provide the same level of support, maintenance and service, regardless of a Framework Public Body’s size or geographical location. In order to support remote and off-shore areas in line with the required SLAs it may be necessary to utilise local arrangements. Support & Maintenance Critical Response – 2 Hours Standard Response (VHV) – 2 Hours Standard Response – next Working Day but no later than 24 Hours from fault report Fix Time – 4 Hours First Time Fix – SLA 95% Monday to Friday, 09:00 – 17:00* * or as agreed with Framework Public Bodies. This and the following 108 pages comprise Schedule 1b to the Framework Agreement between the Scottish Ministers and HP Inc UK Limited REDACTED This and the following 4 pages comprise Schedule 2 to the Framework Agreement between the Scottish Ministers and HP Inc UK Limited
Service Coverage. All standard accessories included with the HP base unit part number and all HP-supplied internal components, such as HP Jetdirect cards, memory and CD-ROMs are covered.
Service Coverage. 2.1 Philips will provide the Service elements included in the Agreement as indicated in the Quotation (“Service Coverage”). Customer may request service outside the Service Coverage (e.g., service outside the hours of coverage, service or repair parts that is not otherwise included in this Agreement). Subject to the availability of personnel and repair parts, Philips will provide such additional service and repair parts and invoice Customer at Philips’ then current standard rates for labor and Philips’ then current published list price for parts. 2.2 Labor and Travel. Labor and travel hours (on-site and remote) necessary to perform the Services are included when indicated in the Quotation 2.2.1 If 2nd response is included in the Quotation, then prior to receiving such coverage, Customer shall follow the following process. Customer’s trained engineer shall attempt to resolve issue. If Xxxxxxxx’s trained engineer is unable to resolve the issue, then Customer shall contact Philips Customer Solutions Center. If Philips Customer Solutions Center is unable to remotely resolve the issue, then Philips shall dispatch an engineer to the Site within the agreed response time. Customer engineer will be present during all such visits. If the Equipment requires any major component replacements, (for example: tubes, flat panel detectors, and coldheads), then Philips must be present for such replacements. 2.2.2 If Customer has not purchased labor coverage, Customer may request service outside the Service Coverage. Subject to the availability of personnel, Philips will provide such service and invoice Customer at Philips’ then-current time and material rates.
Service Coverage. 2.1 Philips will provide the Service elements included in the Agreement as indicated in the Quotation (“Service Coverage”). Customer may request service outside the Service Coverage (e.g., service outside the hours of coverage, service or repair parts that are not otherwise included in this Agreement). Any additional services requested beyond the Service Coverage shall be subject to a quotation for demand services based on the prevailing Philips rates for labor and published list price for parts. Additional services will only be provided at the agreed date and time, after acceptance of the provided quotation and in accordance with the Demand Service Terms and Conditions.
Service Coverage. The issue of “service coverage” was included on the Government list of items referred to arbitration but not included on the NLMA list. Government proposes requiring a commitment to service coverage as a condition for physicians to receive the increase in the fee for service rates established by the Arbitration Board. As a consequence, there would be a two tier system consisting of the new FFS rates for physicians who agreed to the service commitment and the old FFS rates for physicians who did not agree to the service commitment. Government submits that, pursuant to the MOU, physicians committed to providing services, including on call services. The issue of service coverage was discussed during the negotiations and the parties exchanged proposals on the issue. The NLMA sought arbitration on all outstanding issues and this was one of the issues outstanding from negotiations. The NLMA bargains on other issues in addition to compensation issues, such as the issue of the defined work week. Prior agreements with the NLMA were enforceable, in particular, the JMCA and the MOU. Government is accountable to ensure that an adequate level of service is provided. Regional Health Boards have the obligation to provide access to health services which requires physician services. General practitioners who are paid on a fee for service basis have a relationship with their individual patients and not with the population at large. General practitioners do not have a requirement to affiliate with a regional health board and as a consequence that they would not have an obligation to do on call or to admit patients to hospitals without the proposed service commitment. The NLMA submits that the Arbitration Board does not have authority to impose any order binding physicians to service coverage. The NLMA does not have authority to bargain on behalf of its members in the same manner as a union acting as bargaining agent under the Labour Relations Act. The authority of the NLMA to bargain is limited to the authority set out in Section 5 of the Medical Act. The NLMA submits it cannot impose any obligations on physicians who may opt out of the medicare system and collect fees directly from patients. The NLMA cannot bind its members to provide services. The NLMA has the right to negotiate only on issues of compensation. The NLMA cannot bind salaried physicians who have the right to negotiate individual contracts of employment. Under the Canada Health Act physician fees are considere...
Service Coverage. The following paragraph outlines the period of coverage for the Licensed Software. Motivated Support Package. · Hours of Support: 24 hours a day, in each of Mercury Interactive regional support centers. · Description: 24x7 response for Severity 1 Requests.
Service Coverage. 1. This Service covers only PENTAX K-1 body models that were sold in Canada. This Service does not cover models that were sold or are for sale outside of Canada. 2. If a customer’s PENTAX K-1 body is damaged when the customer applies for this Service (hereinafter referred to as “requested item”), RICOH may not be able to provide the Service as performance of the camera after it is upgraded under this Service is unable to be guaranteed. RICOH will conduct a function check when an application is presented for this Service to determine whether or not there is any damage to the camera. If the damage is able to be repaired by RICOH, then RICOH may provide this Service after the repairs have been made.
Service Coverage. Metris shall be responsible for the fulfillment of the contractual obligations to the Customer, either itself or through a third party underwriter, under each Extended Service Agreement from the date sold to a Customer by Fingerhut; provided however, the Merchandise covered under the Extended Service Agreement was received by the Customer in an undamaged state and that Metris has received the appropriate Net Price from Fingerhut for each Extended Service Agreement as required under Section 1.5. Fingerhut agrees to pay the Net Price. Upon payment of the Net Price by Fingerhut, Metris shall become contractually liable directly to the Customer and Metris will pay the full amount of any claim provided that such claim is within the terms of coverage of the Extended Service Agreement and the Extended Service Agreement is sold within a state in which Metris is legally authorized to fulfill such obligations. If Merchandise covered under the Extended Service Agreement is to be replaced, Fingerhut agrees to provide the Customer with such replacement product in accordance with Fingerhut's product replacement policies in effect from time to time. In such case, Metris shall reimburse Fingerhut for the cost of such product at Fingerhut's standard cost plus xx% to cover shipping and handling. Additionally, if Fingerhut repairs any Merchandise covered under the Extended Service Agreement, Metris shall reimburse Fingerhut for the cost of such repair. All such reimbursements shall be netted against any remittances required by Fingerhut under Section 1.5, on a monthly basis, provided detail supporting such reimbursement has been previously provided to and approved by Metris. Fingerhut and Metris shall, in good faith, mutually agree on the Sales Price of the Extended Service Agreement.
Service Coverage. The coverage maps provided are estimates of wireless coverage areas outdoors. Please note that the actual service area, coverage, and quality may vary without notice. This can be influenced by factors such as the service provider, network capacity, terrain, utility outages, backup power supply (or lack thereof), and weather conditions. TrueLook does not have control over wireless coverage in any way. Outages and interruptions in service are possible, and the speed of service may vary due to factors beyond TrueLook’s control. By using our service, you agree that TrueLook cannot be held liable for any issues related to service availability or quality.