Training and Knowledge Transfer. ERF agrees to provide Schlumberger technical support, marketing, and pre- and post- sales support, and one hundred (100) hours of knowledge transfer at no additional cost to Schlumberger’s Houston office located at 0000 Xxx Xxxxxx Xxxxxx. Schlumberger agrees to provide ERF with one hundred (100) hours of knowledge transfer regarding safety and efficiency while working in the Oil and gas Sector at no additional cost at Schlumberger’s training facilities. The parties are individually responsible for the respective travel and accommodation expenses associated with the training.
Training and Knowledge Transfer. Training and knowledge transfer Services consist of:
a. ACS will provide training for the improvement of skills through education and instruction for ACS’ staff. ACS will participate in any initial and on-going training delivered by Symetra as required that would provide a learning opportunity about Symetra’s business and technical environment.
b. ACS will provide training for Symetra technical staff for the express purpose of exploitation of the functions and features of the Symetra computing environment. Delivery methods may include classroom style, computer-based, individual, or other appropriate means of instruction.
c. ACS will provide Symetra selected industry standards based training for those areas which it is certified to teach (Six Sigma for example). ACS will also coordinate with Symetra on other available industry training for which there may be associated costs. The following table identifies each Party’s training and knowledge transfer roles and responsibilities.
1. Develop and document training and knowledge database requirements and policies X
2. Participate in development, review and approve training requirements X
3. Develop and document procedures that meet training requirements and adhere to defined policies X
4. Approve training procedures X
5. Provide to and instruct Symetra personnel on the provision of Services (e.g., “rules of engagement”, requesting services, etc.) X
6. Approve ACS developed training program X
7. Provide and maintain a Symetra accessible knowledge database/portal X
8. Develop and implement knowledge transfer procedures to ensure that more than one individual understands key components of the business and technical environment X
9. Participate in Symetra delivered instruction on the business and technical environment X
10. Develop and document training requirements that support the ongoing provision of Services, including refresher courses as needed and instruction on new functionality X August 1, 2009 Schedule 2A—Cross-Functional Services SOW
11. Take training classes as needed to remain current with systems, software, features and functions for which help desk support is provided in order to improve Service performance (e.g., First Contact Resolution) X
12. Provide training to Symetra when substantive (as defined between Symetra and ACS) technological changes (e.g., new systems or functionality) are introduced into the Symetra environment to facilitate full exploitation of all relevant functional features X
13. P...
Training and Knowledge Transfer. The Contractor(s) will be responsible for developing knowledge transfer and training plans, developing training materials, and conducting training and training evaluations for OCA, Clerk’s Offices, Judicial Officers and Justice Partners, where appropriate.
1. Train each user on the system functionality and how to perform their day-to-day tasks within the system.
2. Deliver training courses defined in the Training Plan and provide a Training Completion Report. The Contractor shall be responsible for the following Training and Knowledge Transfer activities and work products:
Training and Knowledge Transfer. Provide an overview of training services to be provided to the Authorized User and any special requirements for specific knowledge transfer to support the Authorized User’s successful implementation of the Solution. If the intent is for the Authorized User to become self-sufficient in operating or maintaining the Solution, determine the type of training necessary, and develop a training plan, for such user self-sufficiency. Document the level of support, as available under the Contract, required by the Authorized User to operate and maintain the Solution. This may include conversion support, legacy system integration, transition assistance, Solution maintenance (including maintenance level), or other specialized consulting to facilitate delivery or use of the Solution. Provide a high-level overview of project events and tasks to be accomplished to deliver the required Solution. This section should reflect the mutually agreed upon UAT and Acceptance Criteria specific to this engagement. State assumptions here.
Training and Knowledge Transfer. 4.1 The Supplier is obliged to train the Sub-supplier in the Supplier's tools and methods making the Sub-supplier able to deliver the Job.
4.2 The Sub-supplier is to participate in training which in the Supplier's view is necessary to deliver the Job.
4.3 The Sub-supplier is not entitled to invoice the Supplier for the time consumed for this training.
4.4 The Sub-supplier is obliged to participate in training of a new consultant which in the Supplier's view is necessary so that this new consultant can deliver the Job if the Sub-supplier: ceases to work with the Job without previous agreement for any other reason proves to be unable to complete the Job.
4.5 The Sub-supplier is not entitled to invoice the Supplier for the time consumed for this training. However, the Sub-supplier is entitled to invoice its time if the training exceeds 10 days.
Training and Knowledge Transfer. Supplier will provide the following two (2) types of training and knowledge transfer Services:
(A) Training of Supplier Personnel, Subcontractors, and Managed Vendors, for the improvement of skills through education and instruction, whereby Supplier is responsible for ensuring that all Supplier Personnel, Subcontractors, and Managed Vendors are up‐ to‐date on County business and technical environments, industry standards, and Best Practices related to the Services, and Supplier will participate in any initial and on‐going training provided or directed by County to support County’s evolving technical environment and/or that would provide a learning opportunity about County’s business; and
(B) Training of and knowledge transfer to County staff regarding the Services and County Systems (e.g., Supplier Services delivery processes, technical configurations) (collectively, “Training and Knowledge Transfer Services”). Supplier is responsible for all costs associated with training Supplier Personnel. Supplier’s Training and Knowledge Transfer Services responsibilities include those tasks, subtasks, and Deliverables set forth in Table 14 (Training and Knowledge Transfer Services Responsibilities) below.
(1) Develop and deliver an annual training program to instruct County and Authorized Users on the provision of Services and the County environment (e.g., “rules of engagement,” requesting Services).
(2) Complete annual training for all Supplier Personnel on all requirements set forth in Exhibit J (Training and Certification Requirements).
(3) Review Services and County environment training program with County sixty (60) Calendar Days prior to each annual training and incorporate County feedback into the training program for County Approval prior to the next training delivery.
(4) Develop and deliver training on substantive and technical requirements within the Services, including annual training on security awareness, as required by County.
(5) Schedule and provide proactive advanced training and education for individual, new, or replacement technology and products as part of Technology Refreshment and Replenishment Services, Implementation Projects of a new technology or product, Changes, or as otherwise requested from time to time by County.
(6) Customize training, education, and knowledge transfer so that program contents and Documentation are specific to types of Authorized Users and Eligible Customers within County’s environment.
(7) Develop and Implement, Mana...
Training and Knowledge Transfer. Provide an overview of training services to be provided by Vendor and any special requirements for specific knowledge transfer to support OCIO’s successful implementation and use of the Deliverables. If the intent is for the Governmental Entity’s personnel to become self-sufficient in operating or maintaining the solution, determine the type of training necessary, and develop a training plan, for such user self-sufficiency.
Training and Knowledge Transfer. Provide an overview of training services to be provided by Vendor and any special requirements for specific knowledge transfer to support DOE’s successful implementation and use of the Deliverables. If the intent is for the Governmental Entity’s personnel to become self-sufficient in operating or maintaining the solution, determine the type of training necessary, and develop a training plan, for such user self-sufficiency.
Training and Knowledge Transfer. Company is under no obligation to provide training nor knowledge transfer related to the technologies, tools, methodology, skills nor knowledge that was utilized to deliver the Services.
Training and Knowledge Transfer. 9.1 CIT shall, on the understanding that it is Uni-Pixel's intention to transfer the Product manufacturing process within 100 days of the Commencement Date, provide reasonable assistance to:
(a) train Uni-Pixel staff at CIT's (Cambridge) premises in the operation of the E&R Coating Line;
(b) make relevant CIT personnel available to travel to Colorado Springs to train Uni-Pixel personnel in the operation of the Colorado E&R coating line (it being acknowledged that CIT is not entitled, under relevant employment contracts, to force any individual to undertake such overseas trip(s));
(c) train Uni-Pixel staff at CIT’s (Cambridge) premises in the manufacture of ink;
(d) advise on the procurement of inks, chemicals and equipment necessary to manufacture the Product; and
(e) disclose all chemical, material, and consumable items needed to run the Product manufacture process within 5 days of the Commencement Date (including manufacturers, specific part numbers and specification requirements), and to make CIT personnel available to review and approve suitable replacements to this list in the event that exact copies are not available.
9.2 The parties acknowledge and agree that the obligations of CIT under clause 9.1 remain subject to CIT's obligation to manufacture the Product pursuant to clause 6 and, accordingly, the parties will co-operate fully to ensure that CIT's respective manufacturing and training and knowledge transfer priorities are discussed and agreed between the parties. Uni-Pixel acknowledges and agrees, in addition, that the ability of CIT to deliver training and knowledge transfer under this clause 9, particularly in relation to any extension of the Term under clause 2.2(b), is likely adversely to be effected by the expiration of contracts of employment of relevant CIT personnel during such period.
9.3 Any reasonable costs and expenses incurred by CIT in relation to this clause 9 (including financial incentives required to procure the relevant CIT staff to undertake such duties, and flights, hotels and subsistence) shall be reimbursed by Uni-Pixel within 30 days of submission of the relevant claim by CIT (failing which CIT shall be entitled to cease all further such assistance). Wherever practicable such costs and expenses shall be agreed with Uni-Pixel in advance.
9.4 CIT shall reasonably assist in bringing up the Colorado E&R coating line as described under clause 9.1, to the same operational capability as the E&R Coating Line, targeting completion...
