Xxxxxx Support. If Xxxxxx encounters an inquiry which they cannot resolve Xxxxxx will create a helpdesk support ticket. Invoice Cloud Customer Support will resolve the issue and if applicable provide training to Xxxxxx on how to resolve that type of issue in the future. Invoice Cloud will make reasonable efforts to resolve tickets in a timely matter; most tickets will be resolved within twenty-four (24) business hours. Xxxxxx and technical support is available during business hours.
i. Routine Technical Support - Technical Support is available during business hours. Xxxxxx may call customer support directly; however the use of the helpdesk ticketing system is encouraged as the preferred method of contact. Invoice Cloud staff views all tickets as they are submitted and routes them to the appropriate person for resolution.
Xxxxxx Support. If SN is required to post a letter of credit or surety bond for the benefit of Seller pursuant to Section 11.11(a)(iv) of the APC PSA or a comparable provision of the KNOC PSA (only if such provision is substantially identical to Section 11.11(a)(iv) of the APC PSA), the costs and expenses of such letter of credit or surety bond shall be allocated 60% to SN and 40% to UnSub.
Xxxxxx Support. Any payment terms afforded by WWT to Customer hereunder are based on the creditworthiness of Customer alone. Therefore, if WWT agrees to allow any Customer affiliates to purchase Products or Services hereunder (which right may be denied by WWT in its sole discretion), Customer shall remain primarily responsible for any such purchases by its affiliates. Further, WWT may require each such Customer affiliate to provide credit information, and WWT may require separate credit support (such as parent guarantees, letters of credit or “cash-on-delivery” purchasing). Past due amounts shall bear interest at the greater of 1.5% per month or the maximum interest changeable under law. Customer shall be liable for all expenses, including attorneys’ fees, relating to the collection of past due amounts. Should Customer’s financial responsibility become unsatisfactory to WWT in its sole reasonable discretion, cash payments, different payment terms or security satisfactory to WWT may be required by WWT for future deliveries. WWT shall have the right, among other remedies, to terminate this Agreement in the event Customer fails to make any payment when due.
Xxxxxx Support. For the term of this Agreement, Xxxxxx will support with each release of the Product(s), the most current version of the relevant IBM Operating Systems and/or relevant Linux Distributions that are generally available. In cases where Xxxxxx has different releases for each operating system supported Xxxxxx will make the version(s) supporting the IBM Operating Systems and/or relevant Linux distributions generally available prior to or concurrent with versions supporting competitors Operating Systems.
Xxxxxx Support. Participate as a member of the design team to advise, assist and provide recommendations to the City and the Project Designer on all aspects of the planning and construction of the work. Review design documents and suggest modifications to improve completeness or clarity. Provide input and advice with respect to construction feasibility, alternative materials/methods, and long lead material procurements. Provide input to the City and Project Designer regarding current construction industry practices, labor market, and materials availability. Provide input regarding utilities, construction limits, timing/sequence, and best way to get the work done. Work with City to identify needed utility potholing. Complete field visits as necessary to confirm and verify information. Identify construction staging needs and proposed operating plans, including, but not limited to matters such as acreage, proposed sites, duration of use, type of use/activity, traffic control plans, traffic impacts, haul routes, employee parking area requirements and arrangements. Information shall be summarized by work area. Summarize information in the form of a technical memorandum, including appropriate drawings/figures. Memorandum must be reviewed and approved by the City prior to finalizing. Provide input to the City and Project Designer regarding traffic control plans for construction. The City will incorporate traffic plans into the contract document. Actual CAD work to generate the drawings will be provided by the City.
Xxxxxx Support. To the extent requested by a Construction Counterparty or project financing institution in connection with a Construction Contract or project financing arrangement for the Initial Project, Evolve shall deliver to the applicable Project Company or Project HoldCo a commercially reasonable equity commitment letter, in customary form for a private equity contribution commitment, pursuant to which Evolve will commit to contribute equity capital to such Project Company in accordance with and subject to the achievement of the Conditions Precedent and other applicable provisions of this Agreement.
Xxxxxx Support. Xxxxxx agrees to provide financial support without restriction as to its use for the operating budget of the Medical School in its formative years in the following amounts, including amounts expended directly by Xxxxxx in support of the Medical School: FY 2011 - $4 million FY 2012 - $6 million FY 2013 - $6 million FY 2014 - $2 million Xxxxxx’x obligation under this paragraph is subject, in each fiscal year, to receipt of the funding specified in paragraph 6.7.
